6053 results found

1. "Free PDF Editor" that is not free at all

   I'm almost certain no one with decision making ability over at Adobe is going to care, but regardless, I'm just incredulous at the way you advertise a "Free PDF Editor", whcih comes up as the top result on a Google search as exactly that. It has a friendly upload button to upload your PDF to "start editing", so I do that, but oh suddenly no no, before I can continue I need to sign in or create an account. Ok, I say, that's really annoying, but I have an account, so I sign in. It takes me into the PDF "editor", and I go and click on the "edit" menu so I can start using some editing tools, but it turns out it's not actually free! It's a PREMIUM FEATURE! To do any editing whatsoever using this "Free PDF Editor" is a premium feature, and not free at all! What the ****?

   This is a classic Bait And Switch, in fact it's so classic I'm going to use it as an example of what Bait And Switch looks like in the wild. I've seen a few in my time but never anything quite so blatant and obvious. This is the kind of stuff you guys are starting to become known for. Shady practices in an attempt to claw people back to your products. Instead of focussing on delivering better value than your competitors, you're stooping to dark patterns and deception. You may increase conversion somewhat this way, but it is burning your brand to the ground.

   I'm really getting fed up with this stuff.

   I'm almost certain no one with decision making ability over at Adobe is going to care, but regardless, I'm just incredulous at the way you advertise a "Free PDF Editor", whcih comes up as the top result on a Google search as exactly that. It has a friendly upload button to upload your PDF to "start editing", so I do that, but oh suddenly no no, before I can continue I need to sign in or create an account. Ok, I say, that's really annoying, but I have an account, so I sign in. It takes me into the PDF… more

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2. Literally nothing works and I can't even sign in

   I just bought Adobe and literally no aspect of what I have bought so far has worked. Complete waste of money... its literally the only way to do anything with pdfs so its impossible to not have it. But it is literally useless because it doesn't work anyways.

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   Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi Avery,

   Thanks for contacting us. Could you please help us understand the issue you are facing?

   Thanks,

   Harshpreet

3. Can't even log in to account I PAY FOR

   Your desktop application, would not let me sign out into my other account because it kept prompting me to upgrade or try a free trial.

   Seriously? I PAY for the service and can't even log into my PAID ACCOUNT because you guys make it so the only option is to upgrade the current account. No option to change accounts, NOTHING in terms of FAQs or help for this.

   Honestly amazes me a company like adobe can't figure this out. So simple, HAVING PAID USERS ABLE LOG INTO THEIR ACCOUNTS WITH OUT BEING BLOCKED BY A "GIVE ME MORE MONEY" dialogue.

   You lost a customer.

   Your desktop application, would not let me sign out into my other account because it kept prompting me to upgrade or try a free trial.

   Seriously? I PAY for the service and can't even log into my PAID ACCOUNT because you guys make it so the only option is to upgrade the current account. No option to change accounts, NOTHING in terms of FAQs or help for this.

   Honestly amazes me a company like adobe can't figure this out. So simple, HAVING PAID USERS ABLE LOG INTO THEIR ACCOUNTS WITH OUT BEING BLOCKED BY A "GIVE ME MORE MONEY" dialogue.

   … more

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4. Unsubscribe

   Been trying off and on for a year to unsubscribe. Now I get a message saying it will roll over. Bloody thieves!!!

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5. can't find how to download Acrobat pro

   you make it IMPOSSIBLE to simply download Adobe Acrobat Pro. IMPOSSIBLE!!!! I have spent over 15 min searching this site and GOOGLING how to simply get a program I pay for onto my computer. It should be immediately accessible.

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6. not functioning

   not functioning

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   Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

   Hi Chioma,

   Thank you for contacting us. 

   Unfortunately, the operation you are trying to perform is currently not supported in your region. You have our sincerest apologies for any inconvenience caused.

   Regards,

   Acrobat web team

7. Enable interactive elements

   Please make it possible that viewers can use interactive elements (made in Indesign) in the shared PDF.

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   Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi Niels, 

   Thanks for sharing your feedback. While we are reviewing this request internally, Can you please apprise us with below information ? 

   
   

   • Type of interactive elements that you use in InDesign 
   • Is it possible to share the original InDesign file ?

   Thanks,

   Harshpreet

8. Funktion nicht nutzbar trotz Abo!

   Hallo,
   ich habe ABO gekauft. Warum kann ich immer noch keine PDF in Excel umwandeln???

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9. Share Folders

   Why is it so difficult/impossible to share a folder?

   2 votes

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   Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi Becky,
   Thanks for reaching out. The feature to share the complete folder is not supported yet. We would be reviewing your request internally.
   Regards,
   Harshpreet

10. Interface issues

    When is Adobe going to upgrade this badly designed and built piece of rubbish?
    The page takes over a minute to load properly before I can do anything. The interface is slow and clunky (maybe implement drag and drop?). It feels like I'm taking a great leap backwards to 1993.
    Come on Adobe, you're better than this

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    0 comments  ·  Upload and Organize files  ·  Edit…  ·  Delete…  ·  Admin →
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11. eine weitere Nutzung für PC fehlt

    Guten Tag, ich benötige noch eine weitere Lizenz für meinen Mitarbeiter. Ist das möglich ?
    Mit freundlichen Grüßen
    Kerstin Obladen

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12. Poor Convertion

    Convertion of the document was poorly done,unhelpful

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13. MSG Contacts to vCard to Import MSG to VCF tool ?

    When we talk active Microsoft Outlook, it is one of the most famous email programs antagonized incorporates. Its user-friendly schedule permits users to power with this email labor in a telling deportment. Outlook stores its sole substance file in the MSG divide. Nowadays, Outlook users may poorness to support their contacts in sort to step them from feat despairing in cases of any mail problem.

    In such a slip, dealings MSG to vCard data is one of the optimum ways out. Since VCF is founded on numerous platforms, it inc files to be the most suitable method to support Outlook MSG contacts.

    Visit at : https://www.osttopstapp.com/msg-to-vcf.html

    When we talk active Microsoft Outlook, it is one of the most famous email programs antagonized incorporates. Its user-friendly schedule permits users to power with this email labor in a telling deportment. Outlook stores its sole substance file in the MSG divide. Nowadays, Outlook users may poorness to support their contacts in sort to step them from feat despairing in cases of any mail problem.

    In such a slip, dealings MSG to vCard data is one of the optimum ways out. Since VCF is founded on numerous platforms, it inc files to be the most suitable method to support Outlook… more

    2 votes

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14. Product gotten worse over time

    This whole "pay per Adobe feature" that used to exist for free in previous versions really sucks. I'm disappointed in your product and will not be purchasing anything, instead it will just cost me effort to find free workarounds onine

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15. Slow response for Signors approvers

    Receiver of E-sign request is experience errors ("Network Error") and perceived slowness in switching to Management screen after signing documents and loading documents.
    I understand there may be issues with Firewall and other security applications in place that could limit throughput, but Esign is an important service for enterprises and would hope some promotion to white-list appropriate websites providing this service would be communicated.

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    0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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    Under review  ·  AdminWanda (Admin, Adobe) responded

    Hi,

    Thanks for your feedback. We'll look into this.

    Adobe Sign Team

16. Ignored

    Suggestions to fix the problem are always ignored by the team both online and by phone.

    1 vote

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17. Unable to cancel subscription

    I’m trying to cancel subscription. Please assist.

    2 votes

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18. good

    Gute Software !

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    Resolved  ·  0 comments  ·  Edit PDFs  ·  Delete…  ·  Admin →
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19. Adobe Scan Desktop App

    Offer a free desktop-app which directly loads the scanned documents in the destined folder.

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20. not helpful at all, a waste of my time

    I only show one activated device, yet Adobe tells me that I have too many activated devices? How do I fix this?

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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Geoffrey,

    
    

    Thanks for reaching out. You can review and deactivate activated device list for your account. Go to https://account.adobe.com/activated-devices and login with same user with which you login on acrobat.adobe.com

    
    

    Regards,

    Shweta