5265 results found
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not helpful at all, a waste of my time
I only show one activated device, yet Adobe tells me that I have too many activated devices? How do I fix this?
1 voteHi Geoffrey,
Thanks for reaching out. You can review and deactivate activated device list for your account. Go to https://account.adobe.com/activated-devices and login with same user with which you login on acrobat.adobe.com
Regards,
Shweta
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Glitches in Adobe Sign
We are continually discovering glitches in Adobe Sign, specifically referring to e-sign templates. Upon using a template we've previously edited, the signers will be reassigned or form fields repeated despite not being created to repeat. The only solution your tech support has is to obtain remote access to my entire system which is too extreme for a first step. We have been experiencing this on Macs and PCs and across several browsers. We will be looking for a new e-signature service if these issues continue.
1 vote -
converting
georgette smith-cardinal
1 vote -
how to unlock any 7z file password
stella 7z password remover software is the very advance software to remove all 7z file password using three password removing methods this software is remove all type encrypted password of the 7z file this software is support all version 32bit and 64bit 7z file this software is remove all 7z file password without deleting any 7z file items. this software is remove all 7z file password using some simple steps. For more info visit this link https://www.stelladatarecovery.com/7z-password-recovery.html
https://www.7zippasswordrecovery.com1 vote -
Emerald card
I what my money
1 voteHi Orville,
Thanks for reaching out and apology for any inconvenience caused. Please let us know if you have any concerns using the application.
Regards,
Acrobat web team
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Change Highlight Text Color With Keybinds
Hi! It would be amazing for the workflow if you could add the option to set specific keybinds to change the highlight text color before actually take the action or using the mouse to manually select the color you want.
For example: I'm using "green" as standard color but as i'm reading i decide that for that line of text i would rather choose "red" cause it is important. I would love to have the option to press -for example- "1" and automatically change the hightlight color to "red".
Thank you for your time!
2 votesHi Federico,
Thanks for your request. We have made a note of the same and will consider addressing this request in future updates.
Regards,
Harshpreet
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Rebecca Rodriguez
Need to sign documents found it at adobe,what do I do next
1 voteHi Rebecca,
Have you been able to get what you needed? You can sign up for a free account to try out from https://acrobat.adobe.com. Please let us know if you have questions.
Thanks,
Adobe Sign Team
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Fail
On-line version of Acrobat does not have the function I require (redaction).
Desktop version of Acrobat does not install (and takes forever to not install because of requiring prior installation of Creative Cloud app).
Fail.
1 voteHi,
Thanks for reaching out to us. Acrobat web dies not support Redact yet but it is in our roadmap for future. But I can surely guide on how you can install Acrobat desktop without installing creative cloud. You can directly download Acrobat desktop from CC web - https://www.adobe.com/creativecloud/plans.html?promoid=9MZL48D3&mv=other
Please let us know in case you face any difficulty.
Thanks,
Shweta
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Not working when searching for an agreement
Get the product to search agreements!
1 vote -
Subscription refund request
I asked for this account to be closed over 12 months ago. Can you please organise a fee refund for the last 18 months. Thanks Sam
1 voteHi,
For cancelling the subscription, please follow below steps:
Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.
For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html
Thanks,
Acrobat web team
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HINDI LANGUAGE TYPE/EDIT PROBLEM
I CAN'T ABLE TO TYPE/EDIT TEXT IN HINDI LANGUAGE . PLEASE ADD HINDI LANGUAGE
1 voteHi Vinod,
Thanks for your request. We have made a note of the same and shall try to incorporate it soon
Regards,
Harshpreet
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Help with deleted docment
I delete a important document, but I cant find the trash. How can I this document recover?
1 vote -
difficulty to access documents
We have been trying to access documents signed in May. Unfortunately Adobe fails to upload them. Would appreciate if you can check it out.
1 vote -
Two scan files shows same name
"Sometimes two files show the same name or title."
Due to this issue I accidently deleted a important scan, which i did not have any backup.
So, please fix this issue.
Also, There should be a Trash Bin or Recycle Bin for deleted files, where they get auto deleted after 30 or 60 days.1 vote -
1 vote
Hi Isaac,
Thank you for contacting us! We would be happy to help.
Would you be able to elaborate on what it is you are trying to do?
Regards,
Acrobat web team
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Adobe Acrobat Crashers with Fill & Sign, Online only Uses Black Color Only
Give option for different colors on Fill & Sign on Adobe Acrobat Online, all documents only showing in black and white
4 votesHi Julie,
Are you requesting different colors for data you're filling in the form fields? When you said "all documents only showing in black and white" do you mean the entire document is in black and white or just the form fields? Documents with different text colors should be rendered with the colors on Fill & Sign. Please provide a screenshot (and a test document if possible), if documents with text in colors are not displayed correctly.
Thanks,
Adobe Sign Team
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Accessibility checker error (missing grade A failure when no headings are marked up in the document)
Accessibility Checker in Adobe Acrobat does not find issues of missing headings in a pdf.
1 vote -
Document upload improve navigation within Adobe products/Apps with MS
It would be useful to have a plugin app for Microsoft Applications to send/attach a document for email via Adobe document file share - which is very useful for large files. Or to at least have this option linked in Creative Cloud and via desktop apps such as Acrobat to navigate to the page quickly. Its very well hidden!
1 vote -
PDFs will NOT open on my laptop!
Cannot open any PDFs on my laptop. Have spent hours upon hours and my IT guy has spent hours upon hours trying to resolve it.
NOT HAPPY!1 voteHi Sally,
Thank you for contacting us. To assist you better, Can you please apprise us with below information ?
- Are you using Acrobat application on Desktop or Web ?
- Is it possible to share any pdf that you are trying to open ?
Regards,
Harshpreet
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PDF to Image quality terrible
PDF to image export quality is horrendous, even on Max. This is the case on the cloud or within Acrobat DC itself on Windows 10.
Using an online tool like smallpdf has extremely better export quality for images, and thats free! Please fix this.2 votesHi,
Thanks for reaching out and apology for inconvenience caused. In order to look into this further, can you send the file and settings that you using while converting to jpg?
Regards,
Shweta
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