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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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5458 results found

  1. compare feature not working

    i can no longer compare 2 pdf documents

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  2. comments and drawings went missing

    i marked up a PDF of a large publication this morning with drawings (editorial marks) and comments. when i tried to share it, it seems my 48 comments show up, but the content for them is not all there & the drawings are missing. is there history or a way to find my 3 hours of work?! did it not save it automatically and i needed to?

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Under review  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Kathryn Hoffman,

    Thank you for providing the feedback. Our team is currently looking into this issue on priority. I will update the thread once the problem is resolved.

    Regards,

    Amit Gupta

  3. lost work mid edit

    I lost everyting on page 3?

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  4. Erro ao embutir fontes externas

    O texto original foi escrito com fontes não padrões, como Latin Modern Math, LM Roman e LM San. O arquivo final não embutiu essas fontes extras, gerando erro em vários subscritos e sobrescritos.

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  5. Need to be able to download individual docs in a signed binder.

    I don't like that it combines all the documents into one binder when I send a packet out to be e-signed. I can no longer download the completed documents as separate documents which is incredibly important because there is sensitive information on some of the documents so I don't want to save those with the other documents. By keeping them all as one "binder" I am forced to either save them all together OR print the pages I want and scan/save just those. That is a time-consuming and unnecessary step that also ends up costing money in supplies.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  6. Adobe update

    Hi, the new update is horrible. Can we please go back to the feature where we can download signed documents individually? Had we wanted a singular documents we would upload a singular document. Please advise.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Joe,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  7. AWFUL PRODUCT NOT USER FRIENDLY

    I've never been so frustrated with any product I've worked with. Even some of the limitations in Microsoft Word are 95% better that requesting esignatures through Adobe. The fact that you can't adjust the size of the fields or the font so that it matches the document font is ABSOLUTLEY RIDICULOUS. This is supposed to make things easier. I have to spend 30 minutes or more getting contracts prepared to send for signatures. The signatures are so small you can't even read them. How is this contract supposed to be binding if none of the signatures, text fields, or initials…

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Elaine,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  8. issue with date format

    Hello! Since the update, we have noticed several great things about it (thank you!), but a major issue we are seeing on our documents, that need to show the correctly formatted date because they are legal documents, even when selecting the option "date of signature" the date is going into the document in European format, not American. For instance, a document was signed this morning that should have been date 01/18/2024 but reads 18/01/2024. How can we get this fixed to automatically display the correct date format? The documents are being signed in the United States and we are not…

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello,

    We currently don't have a way to change the default date, but we will consider it for future updates. You should be able to change it manually when adding the fields, double click it, customize field panel should open and a dropdown with different date formats should appear. Please let us know if this resolved the issue.

    Thanks,

    Sign in Acrobat Web Team

  9. Nouvelle expérience utilisateur

    Nouvelle expérience utilisateur déconcertante !
    Le fait de mettre la personne en copie à la fin est déstabilisante : on n'ose pas cliquer pour valider...

    Il n'y a plus le champ initiales. Je me suis rabattue sur Paraphe mais il n'y a pas d'option pour l'ajouter à toutes les pages comme pour les initiales.

    Il manque aussi les outils pour aligner les blocs et s'assurer qu'ils ont tous la même dimension (je chipote mais j'aime quand c'est carré).

    Peut-être permettre aussi aux utilisateurs d'enregistrer des textes types pour accompagner les envois (si ça existe, je n'ai pas trouvé et Dieu…

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  10. Hate the document "new look". I want the previous "look"

    I hate the new look of the PDF. I need the page number and ability to move through the document on the top of the document. I want my tools on the right hand side of the PDF. How can I get it changed back?

    1 vote
    0 comments  ·  Home  ·  Admin →
    How important is this to you?

  11. New Acrobat Layout

    This new layout with Adobe Acrobat is really NOT great. I'm being polite. I've been using PDF since it first came out... way back in the days of distilling QuarkXpress postscript files. This latest layout sucks. I hate it.

    1 vote
    0 comments  ·  Home  ·  Admin →
    How important is this to you?

  12. Adobe Sign Text Fields

    The boxes are misaligned when adding text fields. in addition, the text isn't automatically adjusting the size to fix the box so data is being cropped off

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  13. Error: Signiertes Dokument hochladen

    Funktion "Signiertes Dokument hochladen" funktioniert nicht bzw. ist als Option bei der Vereinbarung nicht "klickbar".

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  14. Does not work on whole document

    Second page not loading in editor. Page coming up blank. Cannot functionally edit. If product is not functional, why would we get the paid version?

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  15. ADOBE ONLINE SUCKS SO BAD

    I HATE HATE HATE ADOBE ACROBATE ONLINE...IT SUCKS AND IS IMPOSSIBLE TO OPERATE. I HAVE USED ADOBE FOR YEARS. YEARS! AND I HAVE NEVER NOT BEEN ABLE TO EDIT A DOCUMENT OR PULL IT FROM MY DESKTOP. YOU ARE IDIOTS!!! IF THERE WAS ANOTHER PDF PROGRAM, I WOULD USE IT JUST BECAUSE YOU HAD THE STUPIDTY TO CREATE THIS ADODE ONLINE THAT SUCKS ASSSSSSSSS!!!~!~

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  16. request e signatures default date format

    In the desktop app when I request e signatures and add a date of signing tab it defaults to DD/MM/YYYY. I see that I can change it to MM/DD/YYYY, but how do I get it to default to that so I don't have to change it on every document?

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  17. Conern with signature fields being required on all docs

    Making the signature field required on documents is frustrating. Before, we could use this app for simple form submission but not that a signature is always required, this app is less useful.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Hanan,

    We are sorry you are having trouble with this feature. You can avoid adding a signature field if you change the role of the recipients, either approver or form filler will allow you to send it without a signature field. You can change the role at the begging when adding recipients by clicking the dropdown at the left side of email field or in authoring by clicking Edit. Here's more information (step 4).

    Please let us know if this resolves your issue.

    Thanks,

    Sign in Acrobat Web Team

  18. AWFUL Update. Looking at different programs to use moving forward

    This new update is not efficient, productive, and I am about to lose my mind not being able to use this program as needed on a daily basis. I desperately want the old Adobe back. This is not working for me or my firm.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hi Mackenna,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks, 

    Sign in Acrobat Web Team

  19. Templates with combined files no longer work

    Adobe E-sign won't allow me to combine multiple agreements into a single template like it did last year.

    1 vote
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?
    Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hi Hanan,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  20. Unhappy with charnges

    The new update doesn't support documents in landscape position when sending for signature and 95% of our documents are in this orientation. Would like the older version Adobe Acrobat please.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hi Niki,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

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