5301 results found

1. Stop tweaking the program!

   Seems like every couple of weeks you change the e-sign program! So frustrating! This particular version creates fields that are too big for my document -- it worked just fine before.

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   Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

   Hi Mike,

   
   We are sorry you are experiencing troubles with the current version of our app. Could you please provide some additional information?

   • Steps to Reproduce: A video or detailed description of the steps you take to encounter the issue.
   • Specific File: If the issue relates to a particular file.
   • Additional Details: Any other information you believe might be relevant, such as error messages or unexpected behavior.

   Please note that some features are not yet available in the newest version. You can find more information about it here: learn more.
   If you continue to encounter this issue, you have the option to revert to the previous version:
   1.    Click on your profile icon.
   2.    Select "Settings".
   3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
   4.    Click "Save" and wait for the confirmation message.
   
   We appreciate your patience and cooperation in resolving this issue.

   
   Sign in Acrobat Web Team

   Hi Mike,

   
   We are sorry you are experiencing troubles with the current version of our app. Could you please provide some additional information?

   • Steps to Reproduce: A video or detailed description of the steps you take to encounter the issue.
   • Specific File: If the issue relates to a particular file.
   • Additional Details: Any other information you believe might be relevant, such as error messages or unexpected behavior.

   Please note that some features are not yet available in the newest version. You can find more information about it here: learn more.
   If you continue to encounter this issue, you have the option to revert to the previous version:
   1.    Click on your profile icon.
   2.    Select "Settings".
   3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
   4.    Click "Save" and wait for the confirmation message.
   
   We appreciate your patience and cooperation in resolving… more

2. Hostile Pricing

   I was filling in a pdf job application online using acrobat.adobe.com. Now I would like to change some of my answers but my text is no longer editable after closing and reopening the browser.

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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3. E-signature change is TERRIBLE!!!!!

   OMG this new version I used today for E-signatures is TERRIBLE!!! It takes forever and is not easy to use at all! It wouldn't send automatically send to me for signature. I had to go and find out how to start the process. VERY un-user friendly. Why change something that isn't broken? How can I use the previous version (from last week!!!)?

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   Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

   Hi Rebecca Richardson,

   We are sorry you are experiencing trouble with the new feature. Could you please provide some additional information?

   • Steps to Reproduce: A video or detailed description of the steps you take to encounter the issue.
   • Specific File: If the issue relates to a particular file.
   • Additional Details: Any other information you believe might be relevant, such as error messages or unexpected behavior.

   Please note that some features are not yet available in the newest version. You can find more information about it here: learn more.
   If you continue to encounter this issue, you have the option to revert to the previous version:
   1.    Click on your profile icon.
   2.    Select "Settings".
   3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
   4.    Click "Save" and wait for the confirmation message.
   This change will only affect new drafts created after making this adjustment.
   We appreciate your patience and cooperation in resolving this issue.

   
   

   Sign in Acrobat Web Team

   Hi Rebecca Richardson,

   We are sorry you are experiencing trouble with the new feature. Could you please provide some additional information?

   • Steps to Reproduce: A video or detailed description of the steps you take to encounter the issue.
   • Specific File: If the issue relates to a particular file.
   • Additional Details: Any other information you believe might be relevant, such as error messages or unexpected behavior.

   Please note that some features are not yet available in the newest version. You can find more information about it here: learn more.
   If you continue to encounter this issue, you have the option to revert to the previous version:
   1.    Click on your profile icon.
   2.    Select "Settings".
   3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
   4.    Click "Save" and wait for the confirmation message.
   This change will only affect new drafts created after making… more

4. AdobeSign Feedback

   1. I use AdobeSignature alot.
      The limit on the size of the file is very inconvinient because most of my files are over 8MB. With other esiganture apps like docsSign there is no limit on the size.
      I would really appreciate it if we can increase the limit

   2. When I select multiple documents and drag and drop to "Request e-signature" it combines all the documents. First I have to rearrange the order which is not very user friendly! i have more than 10 documents, and I can only change the order by clicking on the up/down icon and I cannot move them with mouse. If we can fix this one it'd be great too!

   3. Other problem I'm facing is that, since I normally have more than 1 document that need signature on, sometimes I get to the page for signature and I realize I forget 1 document! AdobeSign doesn't allow me to go abck and add another document! I ahve cancel everythign and start over.

   4. Sometimes there is a typo in the document I send for signature. DocuSign allows me to edit the file I sent without cancelling the whole thing! If you can cadd this feature, it's be amazing.

   I appreciate all your support and effort to make this better everyday.

   1. I use AdobeSignature alot.
      The limit on the size of the file is very inconvinient because most of my files are over 8MB. With other esiganture apps like docsSign there is no limit on the size.
      I would really appreciate it if we can increase the limit

   2. When I select multiple documents and drag and drop to "Request e-signature" it combines all the documents. First I have to rearrange the order which is not very user friendly! i have more than 10 documents, and I can only change the order by clicking on the up/down icon and I cannot move… more

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   Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

   Hi Sina,
   We are sorry you are experiencing trouble with our app. Let's address the points you're mentioning

   1. File size limit is at the moment 8mb, we will analyze your request and consider it for future updates.

   2. We are aware of this problem and we are working on solving it as soon as possible, please expect this to be fixed in future updates.

   3. For this problem, with the current version of the app is possible to add a file to the agreement before sending it. Please follow below steps:

   1. After starting Request e-signatures workflow, you should land on "Add Recipient" modal. Fill in recipient information and click on "Continue"
   2. On the next view, on the left side of the screen (above the left hand panel) you should find the "Edit" button. Click on it
   3. Here you can find the "Organize Pages" option. Click on it
   4. Use the "Insert pages" option to add any missing file to the current agreement

   4. For this issue, if you use the "Edit" option you can easily modify your documents

   
   

   We really appreciate your feedback on the current state of the app, and we want to let you know that we will make our to address this issues.

   
   

   Please note that some features are not yet available in the newest version. You can find more information about it here: learn more.
   If you continue to encounter this issue, you have the option to revert to the previous version:
   1.    Click on your profile icon.
   2.    Select "Settings".
   3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
   4.    Click "Save" and wait for the confirmation message.
   This change will only affect new drafts created after making this adjustment.

   
   We appreciate your patience and cooperation in resolving this issue.
   Sign in Acrobat Web Team

   Hi Sina,
   We are sorry you are experiencing trouble with our app. Let's address the points you're mentioning

   1. File size limit is at the moment 8mb, we will analyze your request and consider it for future updates.

   2. We are aware of this problem and we are working on solving it as soon as possible, please expect this to be fixed in future updates.

   3. For this problem, with the current version of the app is possible to add a file to the agreement before sending it. Please follow below steps:

   1. After starting Request e-signatures workflow, you should land on "Add Recipient" modal. Fill in recipient information and click on "Continue"
   2. On the next view, on the left side of the screen (above the left hand panel) you should find the "Edit" button. Click on it
   3. Here you can find the "Organize Pages" option. Click on it
   4. Use the… more

5. Not supported country

   This is the worst service I've ever seen, you allow me to create an account and do everything, and finally you prevent me from adding or editing my PDF, and even if I want to pay you, you say that it is not supported in my country, then why allowing me to connect to your stupid dashboard, and waste my time, since you do not care for our country, I will ensure that all users in my network never use your services

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   Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

   Hi Khalil,

   
   

   Thanks for reaching out to us and apology for inconvenience caused. Unfortunately, we dont support our service for now in your country but we will revert back once we will enable our service in your region.

   
   

   Regards,

   Acrobat web team

6. lau

   ---

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   Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi Lau Zentai, 

   Thank you for contacting us. Can you please describe the issue that you are facing ? 

   Regards,

   Acrobat Web Team.

7. Free trial scam

   Adobe is a scam. When I gave my gmail account it said that I can edit online without giving my credit card, but when I went to edit after giving my gmail it asked for my credit card to allow me to edit. This file format is the biggest scam and I wish the world gets out of this format.

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8. Language problems

   Доброго вечора, якого дідька в мене москальська мова замість англійської? Це знущання за мої гроші? Як мінімум - не повага до користувача. Я вимагаю українську мову в інтерфейсі вашого сайту.

   •  

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9. Annoyed

   I wanted to cancel my membership because whenever i open a document to sue any of the tools i get a notification they are downloading. But sometimes they work - most of the time they are downloading. I dont understand how they can only sometimes be accessed it i am paying for them.

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10. What does the term "team upskilling" mean?

    Team Upskilling is the process of giving current employees better skill sets so they may grow in their positions and take on new responsibilities within the organization.
    web: https://www.edforce.co/team-upskilling/

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11. Very frustrating morning utilizing Adobe

    Hello,
    I have some hardships I am experiencing with Adobe today. I have been working for about 2 hours now to try and compile a file to send for signature. It is very time consuming to delete out the auto populated fields I don't need (in the past, I could just hit the delete key and It went quickly), the file keeps erring out on me which results in kicking me out of it. I then have to log out of the website entirely and log back in to try and work on it again. It does not save my work because it isn't connected to One Drive. And it also has converted my text into jibberish. I'm not sure if there is a glitch in the system, but it has been very frustrating this morning to use the program.

    Hello,
    I have some hardships I am experiencing with Adobe today. I have been working for about 2 hours now to try and compile a file to send for signature. It is very time consuming to delete out the auto populated fields I don't need (in the past, I could just hit the delete key and It went quickly), the file keeps erring out on me which results in kicking me out of it. I then have to log out of the website entirely and log back in to try and work on it again. It does not save my… more

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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Jill,

    We are sorry that you are having trouble with Acrobat. Could you provide more information about this issue? For example the error you are seeing, if it only happens with a specific file (would be good to share it to us if you can) and any other detail that you deem important.

    Thanks,

    Sign in Acrobat Web Team

12. New Program not working

    Go back to old Adobe E-signature Request. New program has too many errors and doesn't function.

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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello,

    We are sorry you are having trouble with the new update. Could you provide more information about the issue? For example:

    • Steps where you encounter issues
    • Files that doesn't work well with the feature
    • A video showing the actual error
    • Screenshot of the errors

    And any other information will be really helpful to us.

    Thanks,

    Sign in Acrobat Web Team

13. Lie

    This program is a full lie. No credit card needed and now i have to add mine to use this beautiful creation.....

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14. Pitoyable

    Merci pour le temps precieux que vous me faites gagner avec vos telechargements publicitaires a la con ! Je viens d acheter un module pour convertir des factures pdf en xls cela semble marcher selon vos dires mais a ce jour je n'arrrive meme pas a ouvrir mon application de bureau sans etre emmerder par une de vos offres de merde adobe acrobat pro comme si le fait que je vous ai payer 20 € ne vous convenait et que vous tentiez de m enculer avec vos propositions de migration a une offre a 20 € par mois ! je saurai faire de la pub pour vous au travers de mon entourage . Continuez comme ca vous etes des champions on se croirait sur un play store pour enfants tres loin d'un site pour professionnels qui cherchent avant tout dans vos solutions la sereinite pour ne pas etre emmerder avec ce genre de pub bandes de gros cons

    Merci pour le temps precieux que vous me faites gagner avec vos telechargements publicitaires a la con ! Je viens d acheter un module pour convertir des factures pdf en xls cela semble marcher selon vos dires mais a ce jour je n'arrrive meme pas a ouvrir mon application de bureau sans etre emmerder par une de vos offres de merde adobe acrobat pro comme si le fait que je vous ai payer 20 € ne vous convenait et que vous tentiez de m enculer avec vos propositions de migration a une offre a 20 € par mois ! je… more

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15. download button

    it was difficult to find the button to download my products.

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16. crashes frequently

    Adobe keeps crashing, i have a plan that's paid for why do i keep having issues so frustrating fix asap!

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17. Je kan geen 2 aparte documenten meer versturen zonder dat deze automatisch gecombineerd worden

    Sinds de nieuwe upgrade voor elektonische ondertekening kan ik geen 2 aparte documenten meer doorsturen zonder dat deze automatisch gecombineerd worden. Wat is hier de oplossing?

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    Gathering Feedback  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello,

    We are sorry you are having trouble with the new update. You can revert to the previous version of Request signature by following this steps:

    1. Click on your profile
    2. Select Settings
    3. In E-signing settings, uncheck the box for "Use the latest version of Request e-signatures"
    4. Click Save and wait for the confirmation toast

    This will apply only to NEW drafts created after changing this setting, please let us know if this resolve the issue.

    Thanks,

    Sign in Acrobat Web Team

18. 不具合報告

    Adobe Acrobat オンラインサービスをMicrosoft Edgeから利用しています。pdf「ファイルを結合」を選択し、結合させたい複数（2つで、各A4サイズ文書が数ページ）のPDFファイルを読み込ませましたがファイルは結合されずホーム画面に戻る不具合を確認しています。

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19. LR Mobile app not included

    Hi, you told me that Lr for Mobile was included in this sub and after downloading it on my device, it now says that I have my sub does not include any mobile app. That is not a good feeling at all; I was looking to cancel the sub but kept it because of the LightRoom feature.

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20. Forms in Web App

    I wish you would put higher priority to implementing full functionality regarding PDF forms. As a Linux user, the need for Acrobat Reader to fill PDF forms has been the only reason to still have a windows installation since years now, and I would really have hoped that with the advent of web apps there would be no need for this any longer soon. PLEASE implement form filling in the web app!

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    Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi, 

    Thank you for sharing your feedback. We understand the importance of having full functionality for PDF forms in the web app and how crucial it is for our Linux users.
    We are constantly working to improve our web app features, and your feedback is valuable in helping us prioritize these improvements. We have noted your request for form-filling capabilities in the web app and will be forwarding it to our team for consideration.
    In the meantime, please feel free to share any additional information or specific features related to form-filling that you would like to see implemented in the web app. Your input will help us better understand your needs and provide a more comprehensive solution for you and other Linux users.
    Thank you for your patience and continued support.

    Regards,

    Acrobat Web Team