1149 results found

1. The new UI is no good at all.

   I have used Acrobat for many, many years and this update to the UI is very frustrating. I don't really know why it is confusing, but it is. I don't see why the Tools needed to be grouped into tiny icons in a constant, annoying side-bar, they were much easier to pick and use (especially for newbies who I may teach to use the software in our office) when they were on their own tab, with the smaller handy icons on the right being useful once you understood each tool. It was what made Acrobat the preferred software against other PDF software.

   I use the Measuring Tool a lot. Before there were 3 simple icons added along the top bar (same as most tools), but now I have a large, unnecessary window pane all the way down the left side of the page which is very annoying. I mark up Architectural Designs and now I have an ugly side bar taking up valuable Monitor space, which means my pdf and mark up area is smaller to work with.

   Commenting using shapes, lines, arrows and callouts was neat and tidy before, with all tools clearly shown along the top bar and very easy to find, now they are in drop downs at the left and I am still struggling to find the square, circle and arrow tools, with an extra click to get to each one! I had a colleague give up the other day when I asked him to mark up a PDF for me because he doesn't use the software every day and was really struggling to find the right tools.

   Please, for the love of god, switch it back to the old UI. The simple User Interface is what made Acrobat the best PDF software out there! You had nailed it, and now you've just gone backwards.

   In my attachments, why would you feel the need to put the green marked toolsets along the top which are very clear and easy to access, into a large unnecessary pane on the left with awkward drop downs? It makes no sense to me.

   ALSO, why would you make it harder to find the page scrolling tools? Now down in the bottom right and trying to find "Fit One Full Page" yesterday was driving me crazy.

   Sort it out Adobe, really disappointing updates. Don't try and fix what isn't broken!

   I have used Acrobat for many, many years and this update to the UI is very frustrating. I don't really know why it is confusing, but it is. I don't see why the Tools needed to be grouped into tiny icons in a constant, annoying side-bar, they were much easier to pick and use (especially for newbies who I may teach to use the software in our office) when they were on their own tab, with the smaller handy icons on the right being useful once you understood each tool. It was what made Acrobat the preferred software against other… more

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2. Keyboard Shortcut

   In new version of Acrobat, Shortcut Key Assigned for "Windows" as well as "Protect Using Password" is same i.e. Alt+F followed by W. This makes "Windows" access using keyboard difficult as it always triggers first instance i.e. "Protect Using Password". It will be better of shortcut keys are kept same to make navigation smooth for existing users.

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3. Include "Inherit Zoom" in Preferences > default layout and zoom settings

   As many people have requested and reported the same problem, I spoke with a higher level support staff person, whom then spoke with the development team, they reported adding Inherit Zoom to the default settings list was not possible, yet already accomplished for Bookmarks as reported in a post for version 20.012.20041.
   The courts require all links and bookmarks to be set to inherit zoom. To set a link, it currently requires FOURTEEN STEPS per link to set it (see attached visual). Briefs will commonly have 100 or more links in them. And links can only be set, once everything is done, and just prior to submitting to the courts. This process can take 2 hours, while under extreme stress, yet 1,400 or more repetitive steps are required before a brief can be submitted. Meanwhile the rights of regular people hang in the balance.
   The staff did show me a process that reduces this to 5 steps, but without inherit zoom as a default setting option, it requires all 14 steps to implement anyway.

   Even if the staff were just to remove the double presence of highlighted buttons the process would be greatly improved, as half allow hitting enter/return, then the next step mandates use of the cursor (see attached visual.)
   Currently Adobe has created immense labor intensive steps that are unnecessary if a few simple adjustments are made. This labor affects thousands of users that in turn affects the legal rights of thousands of the people that depend on those users.
   As many people have pleaded for Adobe to implement this, it is clearly a highly needed aspect that has already been done for bookmarks. Please implement.

   As many people have requested and reported the same problem, I spoke with a higher level support staff person, whom then spoke with the development team, they reported adding Inherit Zoom to the default settings list was not possible, yet already accomplished for Bookmarks as reported in a post for version 20.012.20041.
   The courts require all links and bookmarks to be set to inherit zoom. To set a link, it currently requires FOURTEEN STEPS per link to set it (see attached visual). Briefs will commonly have 100 or more links in them. And links can only be set, once everything… more

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4. This monstrosity is unusable garbage

   I use Adobe Pro at work. I comment and mark up blueprints for parts in the automotive industry. The update moving the menu items to a side panel was completely needless, and as you did so you removed features or hid them to where they were effectively removed. I can add text but can I change the font or color? Maybe. Can't find it though. Custom stamps to add? Good luck finding them, and when you do get your clicking finger ready. This thing is awful!

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5. Toolbar Issue

   Allow all users to choose how they use toolbars, so they can set it up to however they work. This means allowing them to turn it on or off. If on, allow users to dock it to whatever part of the screen they want it on, top, bottom, left or right. And finally, allow them to expand the toolbar to be able to read the names OR have just the icons themselves. The new version isn't that bad, the users just need to know where the tools are, so they can use them. So my final suggestion is to have a series of questions that pop up asking the user questions about what toolbars they use and where they want them. Once the questions are answered, put the toolbars where they want them.

   Allow all users to choose how they use toolbars, so they can set it up to however they work. This means allowing them to turn it on or off. If on, allow users to dock it to whatever part of the screen they want it on, top, bottom, left or right. And finally, allow them to expand the toolbar to be able to read the names OR have just the icons themselves. The new version isn't that bad, the users just need to know where the tools are, so they can use them. So my final suggestion is to have… more

   7 votes

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6. Display both book page number and physical page number, please!

   The latest update no longer shows both the page label (book page number) and physical page number, only the physical page number. Can you please change this back to the way it was before? I work in book publishing, and now it's difficult to see which page of the book I'm viewing.

   6 votes

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7. I totally dislike the new design. I don't like the tool bar down the side. It's terrible. I can click on what I need. It's too far down.

   I feel like my hands are tied behind my back. I can't navigate the new design of the tool bar down the side. Let me have my tool bar back at the top

   7 votes

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8. New panel layouts not working well.

   page navigation need to go back to left panel. Because cannot see both navigation and comment panel at the same time! or allow use to set their prefer panel layout!

   10 votes

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9. New Interface layout is Rubbish

   Hate the new layout and design, everything is now back to front and upside down in terms of trying to find things.

   Why could you not keep the same design and just upgrade the features.

   As the old saying goes don't fix what is not broken..........

   Hate the new design and to say it is meant to be user friendly is a joke.

   14 votes

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10. STOP WITH ALL THE UNECESSARY CHANGES!!

    STOP...

    For hecks sake... what bright spark decided to change to everything on the user screen in Acrobat . Talk about pulling up a workflow with this sort of change! Do you realise what this does to entire organisations. I should be billing you for lost productivity due to this rubbish.

    There are things everywhere. Left Right, a fixed panel on the left I can't seem to get rid of and all this right in the middle of a major multi million dollar event planning and roll out.

    At least when you bought software outright you knew when you sat down each morning things would just work. Now from one day to the next with all these ridiculous and continuous updates thrust upon us you are making all your users lives more difficult.

    Why not simply launch updates - that are actually thoroughly tested before posting - every 6 months. I'm not paid to do your testing. Stop being lazy and expecting your customers to highlight where all the issues are. Why not have a Beta testing subscription to people who use and have time to muck about with this stuff, whereby you reduce their monthly subscriptions to half in exchange for the knowledge and proofing of your software.

    STOP...

    For hecks sake... what bright spark decided to change to everything on the user screen in Acrobat . Talk about pulling up a workflow with this sort of change! Do you realise what this does to entire organisations. I should be billing you for lost productivity due to this rubbish.

    There are things everywhere. Left Right, a fixed panel on the left I can't seem to get rid of and all this right in the middle of a major multi million dollar event planning and roll out.

    At least when you bought software outright you knew when you sat… more

    10 votes

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11. Le panneau "tous les outils" ne reste pas fermé

    Malgré que l'option "Mémoriser l'état actuel du panneau Outils" soit cochée, le panneau Outil ou "Tous les outils" s'ouvre à chaque fois. Ça fonctionnait dans l'ancienne version.

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12. New UI Constantly Freezes and Is Unusable

    The new user interface constantly freezes for several seconds every few seconds on my machine. While it's frozen, nothing works. I just have to wait a few seconds for it to become unfrozen. Then a second or two later, it freezes again. Sometimes I'm able to go a few seconds without it freezing -- to get work done. However, it doesn't last long.

    I'm using Adobe Acrobat Pro v23.003.20284 on Windows 11 Pro v.10.0.22621 with a Dell XPS 17 9700. I have Display Fusion installed, so there could be some conflict there. I don't have this issue with any other applications other than Adobe Acrobat Pro. Switching back to the old UI fixes the issue.

    The new user interface constantly freezes for several seconds every few seconds on my machine. While it's frozen, nothing works. I just have to wait a few seconds for it to become unfrozen. Then a second or two later, it freezes again. Sometimes I'm able to go a few seconds without it freezing -- to get work done. However, it doesn't last long.

    I'm using Adobe Acrobat Pro v23.003.20284 on Windows 11 Pro v.10.0.22621 with a Dell XPS 17 9700. I have Display Fusion installed, so there could be some conflict there. I don't have this issue with any other… more

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13. Keep the colour of highlights when using dark mode for a document

    When viewing documents in dark mode, the colour of a highlight turns grey, regardless of the colour chosen. This makes it hard to see the highlight and diminished the purpose of a highlight. Most other reading apps, such as Kindle, retain the colour of the highlight when reading in dark mode. This makes it far more usable. It would also make the app more accessible for people with poor eyesight.

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14. The new design is extremely buggy

    The new design is extremely buggy. Following are all the problems I am facing since the new update. As a paying consumer, this new update feels like something a child made...

    1. The application has become extremely laggy. (I never had this problem before the new update). I edit a simple text on the PDF, I have to wait a good minute or two for the text to change.

    2. When I copy Korean text from the pdf and try to paste it somewhere else, occasionally it distorts the Korean text into Chinese characters.

    3. I am seeing the "Not responding" sign more than I would like to. I haven't had any problems or seen the "Not responding" on any Adobe software in years (since I switched to CC). But now I am seeing it on acrobat? Not happy at all.

    The new design is extremely buggy. Following are all the problems I am facing since the new update. As a paying consumer, this new update feels like something a child made...

    1. The application has become extremely laggy. (I never had this problem before the new update). I edit a simple text on the PDF, I have to wait a good minute or two for the text to change.

    2. When I copy Korean text from the pdf and try to paste it somewhere else, occasionally it distorts the Korean text into Chinese characters.

    3. I am seeing the "Not responding" sign more… more

    4 votes

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15. Floating tool bar on left covers text in documents

    Please move the quick access tool bar that is floating on the left side to the top again. It covers part of the document and that is really bad when one needs several documents open next to each other!

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16. This new interface sucks.

    Put it back the way it was. Changing the way it looks does not help and makes it harder to use. I am wasting my time looking for stuff. This new interface sucks.

    17 votes

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17. Go back to the old layout. This is awful and not easy to navigate. Obviously a lot of people feel the same. .

    Go back to the old interface that worked great and easy to navigate.

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18. New Feature: Open a PDF without all the ********

    New Feature: Open a PDF without all the ********. Acrobat is UX trash. The PDF is about 40% of the window, the remaining is upselling or never-used sidebars or GIANT menus sparsely peppered with text. Just have a mode where you open a PDF and it shows the PDF. ZERO bezels. ZERO menus. Just your PDF. That's the 99% workflow anyway, just do it. 100% window utilization. Just do it.

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19. HORRIBLE-WILL UNSUBSCRIBE IF NOT FIXED

    New adobe is just horrible! Not user friendly whatsoever, too many clicks, cant sign or edit text simply like I used to. I used to love it , now it's become a hassle! Why would you do this?! I rather use an online bootleg version. I most likely will end my subscription- it's not worth the trouble. I work efficiently, and this update has done the opposite to my work. I simply don't have time, now that you guys have made it more complicated!!

    13 votes

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20. STOP MAKING SO MANY CHANGES!

    I HATE ADOBE. EVERY TIME IT IS "UPDATED", IT IS COMPLETELY CHANGED, BEYOND CONFUSING, USELESS, AND CAUSES OUR WHOLE COMPANY TO START LEARNING HOW TO USE IT ALL OVER, FROM THE BEGINNING AGAIN. IT'S A TOTAL WASTE OF TIME, AND THE ONLINE HELP IS OUTDATED AND USELESS DUE TO THE CHANGES. PICK A DESIGN/OPERATION/FUNCTIONALITY AND LEAVE IT ALONE! wtf.

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