2744 results found
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Don't require serial number in chat for non-serial number product support
In going to the support page to troubleshoot a glitch in Acrobat DC Pro that I had just purchased, the chat window required a 24 digit serial number before transferring me to a live agent. I looked and looked and later found out there IS NO SERIAL number for subscription based products. So please add order number or some other way to get to a live chat without a half hour of frustration. Thank you.
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Saving Issues
There is a new glitch that won't allow you to save a document, it forces you into saving as because of a display error.
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Plugins not working after Acrobat update
I believe my Acrobat Pro DC (Windows) has auto updated and I cannot now access Pitstop Pro tools (or indeed other plugins).
I have tried the Enfocus workaround i.e. turning off 'Open documents as new tabs in the same window (requires restart)'. However, when I turned this option off, closed Acrobat, restarted Acrobat and went to turn on the above option again, it is already on.
Any suggestions? I am running Acrobat Pro DC 2020.013.20066, and Enfocus Pitstop Pro 2019.1 vote -
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Maybe Adobe wants to build an education platform like Zoom, Microsoft , Google classroom etc.
I have started to use Adobe to correct exam papers, quite good,turn word documents into pdf which students cannot alter, open them at the same time and correct one number question ,like all number 3 questions, easy for the corrector/marker . You can add a test maker, whiteboard and video conferencing. Also add powerpoint sharing and a you tube linking feature so instructional videos can be shown assigned.You can also add a video conferencing feature so students can see you and you can see them. What do you think? After all we have been using adobe reader for free for…
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Advanced Search sort by Filename
In advanced search, there is a "Sort by" feature for sorting by filename. Unfortunately, Adobe PDF's that are produced with Adobe's web conversion utility do not allow for editing of the filename.
I have saved over 100 documents with Adobe's web conversion utility, adding the date to the beginning of the filename when saving the file.
When I try to use this advanced search sort setting, the documents saved with Adobe's utility do not show up in the bookmarks section with the filename I gave them, defaulting instead to Adobe's title that the program assigns the file.
I know how…
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Incorrect info re attendees at weddings is not consistent with other Gov.UK info docs
The covid-19 Winter Plan document states that there can be 15 guests attending a wedding. All other Gov.UK documents state upto 15 attending and this includes the couple. This therefore means they can only have 13 guests. We have received numerous emails stating that we are wrong (I work in a Registration Service) and that they argue they can have 2 more guests. After checking with GRO; they tell us that it is 15 to include the couple. Could this document please be amended to show accurately the number of people allowed to attend and what this includes.
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why do you have that completely useless floating miniature page
why do you have that completely useless floating miniature page? Totally useless and covers up information. Impossible to eliminate. I spent >1 hour searching through the www to figure out how to eliminate it. The "x" doesn't work when punched by the mouse. Whoever thought of this brilliant do nothing should be reprimanded.
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1 vote
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Drag tools from the Toolbar
In Mac OS it is a piece of cake to customize Toolbars. Just Command-Drag to heart's content.
Why is it such a pain ********** (impossible?) in Acrobat. I am very disappointed.
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Insert the Outlook default signature when sending a PDF by email from Acrobat
insert the Outlook default signature when sending a PDF by email from Acrobat, this would really help those who use Pro for official business. By not adding our signature box to the email automatically it requires us to do additional steps costing us time and makes us look un-professional.
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Application crashed with the latest version of Acrobat DC Pro(11/03)
We are experiencing the occasional crash while opening the pdf file in our software which use adobe dll with the latest Acrobat Pro DC. There's no issue before 11/03/2020 Acrobat release.
So I believe it was caused by the latest Acrobat Release.
The attachments are the crash log that contains the call stack information and Exception Record screenshot.
The exception code is 3221225477 - Access Violation.
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Performance improvements & 64bit Windows
First - If running multiple instances of Adobe DC, there is NO reason why one instance should cause the other to hang, it's the 20th century and multi-threading isn't new technology anymore, get with the program.
64bit support on Windows 10 would be a big plus.
It takes an average 20-30 seconds to open a SINGLE PAGE PDF. NONE and I mean NONE of the suggestions about turning off enhanced security and what not are helping to make it quicker. Opening PDF files should be near nano second operations, especially single page documents. Since the release of the DC version,…1 vote -
Adobe Acrobat Pro DC continuously crashing requiring RegEdit to clear log to work
Adobe Acrobat Pro DC continuously crashing requiring RegEdit to clear log to work
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Exit confirmation (closing all windows/documents)
Exiting Acrobat with Ctrl+Q (File > Exit) should show a confirmation prompt. Could add on option to satisfy users who prefer the current functionality.
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1 vote
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Acrobat DC Keeps asking to save PDF
Hello,
I work with hundreds of PDF's from screenshots or other sources. Anytime I open a PDF to only view it, and then "X" out to close it, I continually get a request to save, Yes or No. I have done nothing to PDF, other then viewing it, at time maybe 10 seconds.This is unbelievable and takes alot of time and frustration each time I view a PDF to then answer NO, which is not the default selection and requires a "mouse" movement to change the selection to NO.
You have no settings to Ignore this or change this…
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Notification settings
Ability to limiting Adobe emails to admin, based on their preferences.
Not all Admins need to see billing and payment information.
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Message about an invalid page content even when this content is not broken.
Adobe Acrobat shows a message about an invalid page content even when this content is not broken.
It happens in the next case when there are 2 things:
A content of a page contain 'gs' command that is used 'TK' key.
The second case is very difficult to define.
Looks that it is related to the length of a stream of a page. But maybe there are exists additional conditions.
Adobe Acrobat throw the error windows when you open this document.
Note any others PDF viewers and checkers does not found any errors.
if you remove 'TK' key from 'G2'…
1 vote
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