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Acrobat for Windows and Mac

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  1. I used the online interface. Uploaded file for signature (using Mac, Ventura 13.1. SafariVersion 16.2 (18614.3.7.1.5)). Placed signature box for signing party. Felt uncomfortable as it didn't look normal based on my usual experience of the software (the default UI has changed). Clicked button which says something like "switch to classic interface". Page appeared blank so placed signature box again. Hit send.

    Expected result: Signer should receive file and sign once.
    Observed result: Signer received file and was made to sign twice.

    You can see two signatures overlayed in the signature area. The audit report for the document, however, only…

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  2. Built in MacOS dictation cannot be used to fill forms in Adobe Acrobat Fill and Sign. The shortcut key does not work.

    1 vote

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  3. I have an acrobat subscription and have now transitioned from PC to Mac products. A major flaw in the system right now (according to my limited research and feedback from discussion forums) is not being able to flatten documents by "printing to PDF" on macs. I need this functionality or please let me know how to achieve this without having to print and scan the document in again! I review and mark up documents and I need to be able to do that in macs. Please provide an alternative if one exists. Angelica

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    0 comments  ·  Fill & Sign  ·  Admin →
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  4. While I love the security of fill and sign, I have had to find work arounds in order to put multiple signed documents together by screen capturing those with signatures, then compiling these into 1 document from multiple signers of different parts. Please do not take away the ability to screen grab signed agreements without putting another easier method of controlling the agreements I send out for signing.

    That said, if portfolios continue to be the method of compiling several documents into one, is it possible to make them previewable without downloading the file in browser based cloud systems like…

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  5. When sending a document for e-signatures, the subject line is unsuspectingly including raw HTML and <a> tags. This used to be called "Fill & Sign" or "Advanced Sign" something like that... now it's been update to calling this "e-signatures" or other recent update to Acrobat seems to have introduced this issue.

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  6. New Home vs Dashboard has meant it's not intuitive. Starting a new agreement from scratch is not an option as it doesn't save (not just doesn't save automatically but doesn't save when I click 'save'). BRING BACK CLASSIC

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  7. 1 vote

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  8. I've tried to add signature but it doesn't function well. See photo for reference. Thanks

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    1 comment  ·  Fill & Sign  ·  Admin →
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  9. I added form fields (including a signature field) to a PDF, using Acrobat DC. Now, when users try to fill and sign the form using Reader, they get an error message reading, "The operation failed because Adobe Acrobat encountered an unknown error." They are unable to save a signature onto the document.
    Not the most helpful of error messages. How can I avoid users getting this error?

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  10. When requesting signatures, the next screen does not load

    1 vote

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    2 comments  ·  Fill & Sign  ·  Admin →
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  11. I can't seem to add a @ in the signers field, I use a french keyboard layout on windows 10.

    1 vote

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    The issue has been fixed as part of the latest Update. Kindly go to Help > Check for Updates.

    Do let us know in case of any concerns.

    Regards,
    Sandeep Grover

  12. There needs to be an option to assign fields to 'Anyone' on a multi-signer 'Complete in Any Order document'. Acrobat allows you to choose both options but the result comes back as a ghost check box or blank spot where a field should be. After a couple of days of trouble shooting and requesting assistance from Adobe, it isn't a feature available. But it is? The error that comes up is "There are fields in the agreement that are not assigned to a specific recipient. When recipients participate in any order these fields are not available for filling." Can they…

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  13. 1 vote

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  14. I am trying to fill in a PDF and the editable field loses focus frequently, even while typing. I keep having to click back into the box to fill in my information. System details here:
    Account Detail:
    User Rights: Regular
    User Account Control: Default
    Process Integrity: Medium
    Profile Type: None
    Acrobat Detail:
    Sandboxing: Off
    Protected View: Off
    Captive Reader: No
    Multi-Reader on Desktop Support: Off
    Applications Installed:
    Office Version: Office 2016 64-bit
    Outlook Version: Outlook 2016 64-bit
    Available Physical Memory: 3664580 KB
    Available Virtual Memory: 3481172 KB
    BIOS Version: MSFT - 2
    Default Browser:
    Default Mail: Microsoft Outlook
    mapi32.dll
    Version:…

    1 vote

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  15. I've using Adobe Acrobat Pro DC. How to change the settings for to make any selected word to enter in pdf without retyping the same word for next time. Previously, it will show word box so that I can select the previous text that have been typing in pdf. But, now it was missing. kindly help

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  16. I get too many email notifications. Suggestion: add new option in "My Events" email notification: "Agreement signed by all signers and filed" (currently the option "Agreement signed or approved" sends me email when each signer signs. I only want an email when all signers have signed and the "Agreement is signed and filed".

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  17. 1 vote

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  18. In the Sign Document Dialogue, make the whole label area for the checkbox act as toggle for the check box as the check box is very small.

    1 vote

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  19. When using characters which are essential to Maltese script -- ċġħ, for example -- the font changes from Arial to a Serif font, which looks odd with the rest of the text.

    1 vote

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  20. Mac Book Air M1

    Using AA DC fill and sign error - told me to contact the IT department after submitting an email request for someone to sign my read-only pdf. I am a sole business owner with no IT department?

    1 vote

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