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Acrobat for Windows and Mac

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364 results found

  1. The accessibility reader tool is incomprehensible

    I tried to have adobe acrobat read a pdf for me today. I wanted to rest my eyes and listen to the document instead of reading it. I was unpleasantly surprised to find out that the 'reader' spoke in such an incomprehensible way, to the point that I could not understand 90% of what it was saying. I have to think that the technology to provide something better is out there. The 'reader' didn't follow the cadence of normal speech. It didn't know how to pronounce most of the words. I'd be one happy customer if the reader could be…

    1 vote

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    0 comments  ·  Accessibility  ·  Admin →
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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    Since I haven’t heard from you, I believe the issue is resolved on your side. You can set the preferences from Edit→ Preferences (Ctrl/Comm + K) → Reading.

    Kindly contact us for further assistance.

    Thanks
    Rachit

  2. Graphics disappearing when auto-tag used.

    When using auto-tag, often graphic elements are forced to back or deleted. See attached examples, where the text next to the HHS-CDC logo is messed up after auto-tag.

    1 vote

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  3. Reading Order not showing up

    1. When I open a document the reading order is missing.
    2. One of my clients has sent me a pdf with the reading order attached and the tags assigned, the document has been tagged, it's all good to go. However, when I open the document on my end, all of the reading orders have been removed. I know the reading order has been set, i checked the original document and it was tagged properly, but when she emails it to me the reading order is not showing up on my end.
    3. We both have Windows 10 Os, I am on the…
    1 vote

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  4. Text-to-speech functionality does not work with the Apple OS version of Adobe Acrobat Pro, as in previous versions

    It has been important in my practice to review reports and multitask. The Apple OS version of Adobe Acrobat is not compatible with the system-wide keystroke of option+s, which activates text-to-speech. This essential function works with MS Office 365 and other third-party apps. Secondly, the rate of speech (even after changing the preferences) is too rapid for use. Clearly, the options of reading the whole page or whole document are limitations. I work with patients who have auditory processing problems, and I can imagine that this function makes some document reading inaccessible. The current configuration is probably an upgrade for…

    1 vote

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  5. Turn Grid on/off with CMD+G instead of CMD+U

    I had somehow turned the Grid on. I love keyboard shortcuts, so I tried "CMD+G" and nothing happened. "CMD+R" turns the ruler on/off. So I went through the view nav, and found that the key command for turning the Grid on/off is "CMD+U" .... why is it "U" and not "G"? G would make the most sense because it's a Grid. There's not even the letter "U" in the word Grid.

    1 vote

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  6. Accessibility: Comments not being read by JAWS & NVDA (PowerPoint Speaker Notes)

    Adobe Acrobat Pro 2017: I made an accessible PowerPoint presentation with speaker notes. I Saved As PDF and when prompted, I said yes to converting speaker notes to annotations.

    My blind 508C Consultant read the PDF with Jaws & NVDA & Adobe's built in screen reader. He was able to successfully navigate the entire document, EXCEPT Comments/Annotations. When the screen reader hit the Annotation Bubble it announced "Text" and nothing else.

    I asked him to search for a phrase that existed only in a comment and no where else in the document. He couldn't find it.

    As a government entity…

    1 vote

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    1 comment  ·  Accessibility  ·  Admin →
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  7. "tagged annotations

    Fix "Tagged Annotations - Failed" bug

    Hyperlinked content is marked as "Tagged Annotations - Failed" in Accessibility checker even when they are properly inserted (whether manually in Acrobat Pro or in InDesign, etc.

    Adobe Support confirmed that InDesign included the hyperlinks properly and confirmed that the issue in Acrobat is indeed a bug.

    Mac OS Mojave. 10.14.5
    InDesign 14.0.2
    Acrobat Pro DC

    Created document in InDesign with and without hyperlinks. Exported to PDF.

    PDF with hyperlinks produced Tagged Annotations - Failed
    PDF without hyperlinks did not show failure UNTIL I added the hyperlinks manually in Acrobat, then they failed as…

    1 vote

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    9 comments  ·  Accessibility  ·  Admin →
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  8. Acrobat DC accessibility standard - update to WCAG 2.1 please

    Adobe, PLEASE update Acrobat Pro DC's accessibility standard from WCAG 2.0 to WCAG 2.1. It came out a year ago, June 2018, but Acrobat DC does not yet support it.

    Government agencies now require 2.1 to comply with accessibility legislation: https://www.gov.uk/guidance/accessibility-requirements-for-public-sector-websites-and-apps

    Our accessible PDFs are mostly for government agencies. If Acrobat does not update soon we can no longer use it and will have to find an alternative. Can anyone suggest any good apps that validate to WCAG 2.1?

    2 votes

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  9. Accessibility of hyperlinks breaks when adding a page and cannot be fixed

    I use Word 365 of a main docment to generate a PDF, and remediate in Acrobat DC. I have to add in pages in the fron an back of the document that comprises the front and back covers (also from Word). (The cover PDFs also pass accessibility check).

    However, when I drag one page into the Main document PDF and run the accessiblity checker, all the hyperlinks that tested OK in the main document now generate a 'tagged annotations' error.

    Normally, remediating such errors is easy: you show in the content panel, find the unmarked links/annotations and tag them appropriately.

    …

    2 votes

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  10. Accessibility Table Tags, Table Summary, H1-3 are not being read by screen readers NVDA and JAWS

    We received this document from a vendor and it wasn't tagged for accessibility. I went through page by page, adding figure alternative text, table summaries, and tagged H1 through H3 headings. Then using Adobe's book mark tool I auto-generated the bookmarks based on the H1-3 heading tags.

    I sent this document to our 508C consultant who is blind. He used NVDA and JAWS to read the document. He found all of the alt text for figures but could not see the H1-3 tags nor could he see any of the tables or table summaries.

    I double checked the document using…

    4 votes

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    4 comments  ·  Accessibility  ·  Admin →
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  11. BUG: Autotag Error puts hyperlinks on all numbers

    When Autotag is run in Acrobat Pro, it puts hyperlinks on all numbers, such as numerical data in tables, page numbers, and random numbers within the body text.

    See the post in the open forums at https://forums.adobe.com/thread/2628248

    2 votes

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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    Your concern has been shared with higher management. We do not have any plans to fix this now but we have kept it in our bucket and will address this in a future release.

    Thanks
    Rachit

  12. In document translation

    Translation of words/phrases inside the PDF:
    Function:
    1) Mark a word
    2) Click right
    3) Select "Translate" from list
    4) Bubble with suggested translation for the marked word shows up
    5) Click anywhere on the document (other than the bubble) to close translation suggestion

    1 vote

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    2 comments  ·  Accessibility  ·  Admin →
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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    We have taken up your request to the higher management and we don’t have plan to implement it now. Though we have kept it in our radar, and will implement in the near future.

    Thanks
    Rachit,

  13. Dark Mode for Adobe Acrobat Pro on MacOS Mojave

    Dark Mode. Just flip the white to black and vica versa. Put the option in View-->Dark Mode

    3 votes

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    7 comments  ·  Accessibility  ·  Admin →
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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    I understand your concern and we are working to make a better experience for our customer. I believe that this resolved your issue.

    Feel free to contact us is there is any issue.

    Thanks
    Rachit

  14. Where is restore button?????

    How to reopen the last page which I was reading in case of power failure?

    1 vote

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  15. Add multiple tags

    In the Tags pane, add a context menu item under New Tag titled Add Multiple tags. The dialog box would allow the user to select the type of tag to add and another input for the number of tags to add.

    2 votes

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  16. Adobe Reader reads dashes as "to" and not "dash." Not always accurate.

    Adobe Reader reads dashes as "to" and not "dash." Not always accurate, my organization uses Figures denoted 3-1. this should be read "three dash one" not "three to one".

    1 vote

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    4 comments  ·  Accessibility  ·  Admin →
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  17. Read Aloud Speed cannot be changed

    The Read Aloud Speed can be set i note settings. Unfortunately, this doesn't seem to do anything. Support threads on this topic haven't been addressed by Adobe in years. Could we get this feature working?

    1 vote

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  18. recently closed tab list

    When opening/working with several documents, closing the wrong document causes stress to find that one document again in the Mac Finder/Windows Explorer/email application/…

    My suggestion is to implement a 'recently closed'-button, similar as the Vivaldi or Opera browsers implemented. This way, all recently closed documents are nicely listed together with the current open documents. This makes retrieving recent actions more easily.

    1 vote

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  19. Make Preferences Searchable

    It would be nice to be able to search the preferences. ALL the Adobe products have over 20 organized "tabs" to find the settings you are looking for, but it still makes it too hard to find the settings you are looking for. You need to update this to be more like current software with a way to search for the settings, like Google Chrome or Vivaldi browsers.

    2 votes

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    Resolved  ·  0 comments  ·  Accessibility  ·  Admin →
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  20. Bug - PDF Tag Panel does not match Reading Order Tool by marking all Tags as Span

    This issue of InDesign and Acrobat incompatibility in regards to Acrobat displaying all spans even when the Reading Order is correct has been around for over two years. We deserve to know what Adobe is doing about it.

    Acrobat Team acknowledges the problem and blames InDesign:

    "It's actually not an Acrobat issue, it's an issue with InDesign and how it's generating the Content that Acrobat is displaying correctly"

    https://forums.adobe.com/message/10005333#10005333

    InDesign Team acknowledges the problem and blames Acrobat:

    "You'd have to talk to the Acrobat team about why they display in the Tags panel the way they do." - Adobe
    https://forums.adobe.com/message/10225230#10225230

    …

    38 votes

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    19 comments  ·  Accessibility  ·  Admin →
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