3241 results found

1. File Recovery Program or Service

   As I am sure happens with other customers, we have an issue where some of our PDF documents were damaged. A data room service had an incident where downloaded files were truncated. In some cases, the files will not open in Adobe, but they will open in other programs such as Microsoft Edge or SumatraPDF. This is because the footer is damaged, but while Adobe will not open a file that is missing the %%EOF statement or other portions of the PDF document specification, these programs ignore some portions of the specification that are not essential to the data within the document.

   Short-term:
   1. I would like assistance determining whether the truncated portion of my documents includes document content, or just the footer. While I can see the file is truncated in a hex editor, I do not know the PDF specification well enough to tell where the content ends and the footer starts. I understand there may be a way to recover the documents if just the footer is damaged, but if any document contents are damaged, I should not spend any more time hoping to recover the documents.

   Long-Term:
   2. Access to a program from Adobe that is not as strict about following PDF specification standards. I understand this may not be possible as it may circumvent document security Adobe wants to enforce, but might be extremely useful in helping myself and others to recover data from damaged PDFs. Several other programs were able to open 30-40% of the damaged documents. I assume this is because Adobe demands a %%EOF or other specification standards or it won't open the document, but these other programs are not as strict in forcing documents to adhere to PDF specification standards.

   1. A PDF recovery service from Adobe. In looking to repair these files, there are several PDF repair services out there that allow you to demo with the first page, or alternate pages of a document to see if it can be recovered, however, they are often not trusted sources, or cloud solutions that may or may not retain your data. When documents are important enough to recover, we would appreciate a trusted partner to help recover files.

   As I am sure happens with other customers, we have an issue where some of our PDF documents were damaged. A data room service had an incident where downloaded files were truncated. In some cases, the files will not open in Adobe, but they will open in other programs such as Microsoft Edge or SumatraPDF. This is because the footer is damaged, but while Adobe will not open a file that is missing the %%EOF statement or other portions of the PDF document specification, these programs ignore some portions of the specification that are not essential to the data within… more

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2. Acrobat DC Standard hangs while loading license status

   When opening any PDF, document loads in DC, then hangs for ~10s while license status is accessed. Once license status appears in lower right corner (e.g. "Your current plan is Acrobat Standard DC, annual"), app becomes responsive again.

   New issue, very annoying, please fix.

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3. IMSlib nicht gefunden. Arcobat DC funktioniert nicht.

   Ich musste Acrobat DC über die Acc neu installieren.
   Nach der Installation kam plötzlich diese Fehlermeldung.
   Ich habe verschiedenen Vorschläge aus diesem Forum ausprobiert, keiner hilft.
   Ich bin nicht bereit die komplette Acc zu deinstallieren. Danach brauche ich ein bis zwei Tag um alles wieder einzurichten.

   OS X 10.14.6
   Acrobat
   Architecture: x86_64
   Build: 19.12.20034.328841
   AGM: 4.30.85
   CoolType: 5.14.5
   JP2K: 1.2.2.43391

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4. Export reviewed PDFs with markups to c drive

   How do I export 80+ PDFs that have been marked up in DC to c drive? i would like the exports to contain the markups from the reviewers. I would like to do this in bulk instead of 1 at a time.

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5. Acrobat DC wastes so much screen space in non-customisable areas - It is common to 'snap' the Acrobat Application to Half-Screen - but doing

   งง

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6. Dictate on a PDF using a Microphone.

   Hi,

   I would love to see the functionality of being able to dictate on a PDF
   file using a defined area...

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   Planned  ·  digvijay singh bisht responded

   Thank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you incase we need more information.
   Thank you for the patience

7. Redactions stopped working

   Can no longer select an area to redact -- whole page redacts if I attempt to highlight an area, deleting all content. Worked fine previously; problems arose three months ago. Mac OS 10.11.4

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8. My Adobe Acrobat Pro DC constantly looses page content on open documents, requiring me to close the document.

   pdf documents not opening properly, with blank pages. It is worse if I try and scroll through the article soon after opening it. It will also loose text from the after a time not reading the document. This may be after the computer has been put to 'sleep' for a period (even a few minutes). It reports the error message 'Insufficient data for an image.' The new version is MUCH worse that previous versions. Please sort it out Adobe.

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   Need Info  ·  digvijay singh bisht responded

   Sorry for the inconvenience caused to you.
   Kindly share with us your machine details and Acrobat version.
   Also please provide us some sample files on which you are facing this issue

9. Export redacted pages

   Every day I import my kewords to my 20 newspaper and I highligt the words 30%percent tranparency with a redact tool on adobe acrobat and then I try to take a snaphoot of the news on the pages for my organisation. It is to hard job for me because of I need to check where it the higlihted word on which pages. If you put any command or choice for export redacted pages to the desired directory (ie export reducted pages to the new pdf file or jpg files) it will be solve my problem.

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10. Reader DC automatically changes the font

    We have a problem when we open the PDF file with Adobe Reader DC (the latest version), it changes the font in certain words. The problem arose as soon as we installed the DC program. However, if PDF opens with Google Chrome, it will show us the normal font as it should be. So I do not know what the problem would be? Below are pictures for an easier idea of what the problem looks like.

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11. Error messages: The font HWAKSG+EX_CFF_Arial_NarrowBold contains a bad/BBox

    The font HWAKSG+EXCFFArial_NarrowBold contains a bad/BBox

    H E L P

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12. Bug: Acrobat Pro DC opens on its own (Mac)

    see https://forums.adobe.com/thread/2574582

    The most recent version of Acrobat Pro DC continues to open on its own, at random times, without being launched or installed in Login Items.

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13. Acrobat DC Pro crashes every time I open multiple PDFs

    Acrobat DC recently started to crash every time I open two PDFs. It just closes all the windows without showing any error messages.
    Uninstalling and reinstalling did not help. I assume this is associated with some recent update, since this bug started to appear in the last one month. Would anybody know how to fix this?

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14. When opening more then 1 PDF flies,The programs adobe acrobat pro DC and my notebook is Freezes can't do anything.it's can't shutdown

    When opening more then 1 PDF flies,The programs adobe acrobat pro DC and my notebook is Freezes can't do anything.it's can't shutdown in normaly way.

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15. This is regarding Adobe Digital in order to addd the remarkable e-reader

    The remarkable e-reader https://remarkable.com/?gclid=EAIaIQobChMI0-HrwObP4wIVy-F3Ch22lQW4EAAYASAAEgJKCPD_BwE

    Is still not able to connect to adobe digital for online libraries please add it!!

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16. custom stamps

    When attempting to rotate a custom stamp, the stamp does not rotate but it gets smaller.

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17. Infopanel or Window in Acrobat

    I´m getting a lot of PDFs and often i have to figure out the how big the pictures or forms are in these PDFs. And no - they dont have any Metadata in.
    So my simple wish is to have a info window just like in Photoshop or InDesign where you can simply see the dimensions of picture or a frame.

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18. Advanced search window - Checkbox to remember options

    Mainly I need the same advanced search options each time, so it would be nice to have them saved for the next time:

    • Search from
    • More options
    • Results sort by (also date created option needed)
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19. Advanced search results sort by date created
    1 vote

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20. Bug - PDFMaker Office Addin converting italic font to italic bold

    Using the "Acrobat PDFMaker Office COM Addin" to convert a word document to pdf. If the font is Georgia and is set to italics, when the pdf is viewed in Chrome it shows the italic text as bold. When viewed using Acrobat or Reader, the font appears correct. It does not happen when using any other pdf converter (i.e. office's built-in converter) so it appears to be limited to the PDFMaker tool.

    I have replicated this on multiple Windows 10 and Windows 7 computers, and I am using Office 365. This only appears to happen using Georgia font, which is the only font I am able to use for my work documents.

    Attachment is a test file that I have converted using PDFMaker (This is a test.pdf). Only the bottom two lines are bold, but if viewed in Chrome the non-bold italic line also appears as bold. The second attachment is the same file but converted with another converter (This is a test2.pdf). This pdf renders correctly in Chrome.

    Using the "Acrobat PDFMaker Office COM Addin" to convert a word document to pdf. If the font is Georgia and is set to italics, when the pdf is viewed in Chrome it shows the italic text as bold. When viewed using Acrobat or Reader, the font appears correct. It does not happen when using any other pdf converter (i.e. office's built-in converter) so it appears to be limited to the PDFMaker tool.

    I have replicated this on multiple Windows 10 and Windows 7 computers, and I am using Office 365. This only appears to happen using Georgia font, which is… more

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