416 results found
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Problem with merged documents
When I merge several documents into a single PDF, recipients are telling me they are getting an error message that a file is corrupt. The merged documents consist of 3 MS Word documents, a single PowerPoint presentation, and 5 PDFs. We recently were upgraded to Adobe Acrobat Pro DC, Version 2019.012.20040. I didn't have this problem before. I've re-created the MS Word and PowerPoint documents and still no fix to the issue. Any suggestions?
1 voteHi
Please ensure that your Acrobat and Office are updated to latest version.
Can you view the combined PDF correctly or are you also getting an error message?
Please share the error message screenshot with us.Thanks
Tanvi -
Please add the .msg file type as an option for converting email messages that are saved on a network drive to PDF Portfolio format.
We need the ability to convert folders/subfolders containing .msg files to a PDF Portfolio file. But the .msg extension is not a supported extension for conducting this conversion. The only way to do it is to create a folder in Outlook and drag all of the .msg files into the folder, which isn't practical and is an extra step. All of the other Microsoft file types seem to be supported (docx, xlsx, pptx, etc.), so I'm not sure why the .msg file type isn't supported.
I have spent a couple support sessions with Tanvi Bhalla of Adobe trying to solve…
16 votesThanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.
Thanks
Tanvi -
Bug: Acrobat Pro DC add-on in Firefox does not convert to PDF
Windows 10 Enterprise 1803, Acrobat Pro DC 2019.012.20040, Firefox 69.0, Acrobat Add-on 18.0.10
Hi, when I try to convert a web page with the Acrobat Add-on in the upper right corner of my Firefox browser, I get an error message in Acrobat: There was an error opening this document. This file cannot be found. I cannot do anything else.
In Chrome I can convert to PDF without any problems.
Thank you very much for your help!1 vote -
BUG: Acrobat PDFMaker 17 for Word: ignores "conversion settings" choice - fully documented
There seems to be a bug in "Acrobat PDFMaker 17 for Word" (which does not exist in "Acrobat PDFMaker 17 for PowerPoint). The chosen "Conversion Settings" doesn't work when working in Word as shown in the attached file (and I also show that things work properly when working in PowerPoint).
I found that copying my *.joboptions file to:
C:\Program Files (x86)\Adobe\Acrobat 2017\Acrobat\Settings\Standard.joboptions" was a workaround, but obviously there is a bug that needs to be fixed.1 vote -
Show Number of Pages in pdfs when combining multiple documents
Acrobat 11 had a feature that showed the number of pages in each document being combined. Acrobat DC has it but you must hover over the document to see it.
I often combine 100 pdfs together to make one document. I need each file to have even pages so that they print correctly and each section starts on a left hand page. In Acrobat 11 I could read at a glance which sections needed an extra page. It now takes 15 to 20 minutes to hover over each pdf (there are 100 of them) to see if they have even…
4 votesThanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.
Thanks
Tanvi -
Combine feature
There should be a way that you can drag/drop an email into Adobe so that it converts the email (Outlook) into a PDF, and ALSO converts and combines the attachments onto the PDF. The way I know to do this is extremely clunky and includes having to download each attachment separately to later have to use the combine feature to add each one.
2 votesThanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.
Thanks
Tanvi -
Acrobat for Mac won't do High-Quality PDF with bookmarks and links
Making a PDF from a Word (2016 or 2019) document on the Mac, I can't select job options AND get bookmarks and links. I use the ribbon tool, which offers two options: High Quality and Online (which, ominously, tells me it uses Microsoft servers... why??). High Quality (using, I guess, Distiller) won't make bookmarks or preserve links. Online makes bookmarks and preserves links, but resamples. I end up making both and copy/pasting graphics from the HQ PDF into the Online PDF. Ridiculous workaround.
1 voteHi
It seems you are using Acrobat Pro DC. We have taken your feedback for our online service to create PDF on Mac and have added it to our backlog. We will keep you posted on its status.
Thanks
Tanvi -
Word, Save as PDF, best for electronic distribution fails with error
New problem today, 3/7/19 I can no longer save a Word doc as a PDF optimized for electronic distribution. The Word doc itself doesn't seem to matter, happens with different fonts etc.
In Word, attempt to File -> Save As -> PDF with Best for Electronic Distribution option selected fails with the message Can't Export File. There are three workarounds: 1)Save As PDF with Best for Printing option, 2)Print -> Print to PDF, or 3)click the Acrobat tab in Word and Create PDF icon upper left.
my setup:
Mac OS 10.14.3
Word 16.16.7
Acrobat Pro DC 2019.010.200981 voteGlad to know that your issue is resolved!
Cheers!
Tanvi -
Export animation from InDesign to interactive PDF please!
We are an enterprise customer with over 1,000 Adobe users.
I would like our users to be able to create animated presentations using InDesign rather than PowerPoint and export the content as an interactive PDF. Currently this can't be done, you can output the animation using Publish Online, which outputs a URL, which isn't secure or in a format we would want, not everyone wants to view presentations on the web, most of our presentations our confidential!I can't express enough how useful it would be to be able to export the animation to interactive PDF. We could move the…
4 votesHi
Thanks for your feature request. This would be more applicable for InDesign team so would request you to log it under InDesign forum.
However, we have also added it in our backlog which will be prioritized based on other items.Thanks
Tanvi -
Convert, not embed, email attachments (carry over attachment into the converted PDF)
Attachments need to be converted to be included and placed behind the email. Email + attachment in one PDF, not embedded. As previously noted, this is a very important feature for law firms.
11 votesThanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.
Thanks
Tanvi -
Converting emails with attachments
Despite numerous Admins saying this matter has been resolved, it has NOT. We need to be able to convert .msg files and, rather than *embed the attachment, it needs to convert the attachment too (if not already a PDF) and place the attachment BEHIND the email. Email + attachment in one PDF, NOT embedded. Please address this, as it is a VERY important feature for law firms.
20 votesThanks for your feature request.
We will keep you posted with any new updates.Thanks
Tanvi -
Merge Png do not work correctly
The output file is super small.It is like 1/100th of the original size. Not useable at all.
1 vote -
Convert WORD files to PDF directly through Dropbox
I have Word files in the dropbox, which I need to generate a PDF. I would like to generate this PDF files directly in the dropbox .
1 voteHi
You can achieve the same by signing in with your Dropbox account in Acrobat and select the file to create PDF. Click on Create PDF button and the file would be converted to PDF.
Thanks
Tanvi -
BUG - Converting emails to PDF does not include jpg attachments
I updated to Adobe Pro 2017 and using Outlook 2013 with all current updates. When I use the Adobe PDF Maker in Outlook it will not include any jpeg files. I have verified the conversion settings are correct, I have even tried dragging a group of emails into "combine files" in Adobe 2017 but regardless the jpeg attachments to not transfer.
PLEASE HELP - I need the complete emails with all attachments for a legal case. I even purchased evermap to convert the attachments in a portfolio to PDF so they can be bates stamped. BUT if the attachment is…8 votesHi
Are your jpg attachments coming in the PDF ?
Do you expect jpg attachments embedded as PDF in the PDF itself?Thanks
Tanvi -
1 vote
Hi
Can you share the steps and the error you are facing?
Also, share Acrobat and Office version.Thanks
Tanvi -
Option to HIDE email data from header using Outlook PDF Conversion
After searching for days on this forum and online, I've been unable to find any solution to preventing header information from appearing on Outlook PDF conversions.
Convert to PDF in Outlook automatically creates a header in the PDF file with the Author, Recipient, Date, and Subject of the email. Not only does it cause issues with formatting (forcing the layout of emails to be pushed down an inch or so) but there are plenty of circumstances where an email subject/author/date information may need to be hidden when printing.
Portfolios allow for bulk operations on several emails. Automatic Archival also preserves…
14 votesHi
Currently there is no way to exlude header information from Outlook and create PDF without it.
However, we have taken your feature request which will be prioritized depending upon other backlog items.
Thanks
Tanvi -
PDF Maker for Acad 2017 and higher
When is PDF Maker going to be available for Autocad 2017 and higher?
1 voteHi
PDFMaker support is present for AutoCad 2018 and 2019 64bit applications.
For more details, please referhttps://helpx.adobe.com/in/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html
Thanks
Tanvi -
Index page
I would like to have an index page created (from name of pdf's) or the possebility to type in one myself at the first page when adding mutliple Pdf's into one. with a link on the index page to the pages througout the new pdf.
3 votesThanks for your feature request. We have taken a note of it and it will be prioritized based on other backlog items.
Thanks
Tanvi -
Add To, join or Merge
It should be possible, to have an ADD TO, JOIN TO or MERGE command to integrate a PDF file into another one, directly from the File Menu applications.
As an example
1. Attached on an email I receive a PDF file containing the instructions to pay my Car Insurance.
2. I save this PDF as “Car Insurance 2019.pdf”
3. A few day later I pay this insurance thru Online Banking
4. I save the proof of the payment as “Payment House Insurance 2019.pdf”
The new command
a. Besides the SAVE or SAVE AS - creating another PDF file, it should…1 voteHi
You can already achieve that by using Tools > Combine Files options in Acrobat that allows you to merge multiple PDFs and non-PDFs into single PDF file.
Thanks
Tanvi -
Can't use MS Word "Create PDF" plugin to create PDFs that show tracked changes
Prior to the most recent Acrobat update, I was able to use the Acrobat "Create PDF" plugin to create PDFs showing tracked changes. However, now the plugin automatically puts the file in "No Markup" view when it PDFs. This is very frustrating! The only way to create a PDF showing tracked changes is to print to PDF. The Acrobat plugin is now useless. Please fix this! The "Create PDF" plugin needs to PDF the Word file in whatever view is currently enabled (e.g., Simple Markup, All Markup, No Markup, Original) instead of Defaulting to the "No Markup" view.
3 votesHi
Please uncheck the preference “Convert displayed comments to notes in Adobe PDF” in Preferences > Word from Acrobat ribbon in MS Word.
Hope this helps!Thanks
Tanvi
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