587 results found
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Acrobat is invasive, like spyware now. Why does it install a "helper" in my startup items?
It would be nice if Acrobat was not so cloud dependent, not always needing updating, not always trying to install "helpers" on my computer, etc. Given Adobe's track record with security, I don't want my computer constantly tethered to your mediocre service.
2 votes -
Your application install seems to be damaged, Please reinstall the application.
Everytime I open an Adobe Product, this error appears "Your application install seems to be damaged, Please reinstall the application."
My trial is over and I have bought the product. I have the activation key but can't type it in anywhere. I also can't sign out because the option has gone.
3 votes -
Please give me the option to remove the splash screen as before!
Please give me the option to remove the splash screen as before.
3 votesMarking this issue as resolved as there is no response from the user.
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Add STATUS column back to the dashboard
Please add the STATUS column back to the Admin Dashboard. When invitations to user are pending, Admins need to see that. If the user does not accept the invite in a specific amount of time, we re-assign the license to someone who will use the software.
3 votes -
Learning how to use my subscription
After 2 years and 7 months I am just learning that I have to be signed in to use my subscription to Acrobat Dc properly. Maybe this is understood but it would have been nice if it was explained back in 2015. I have been using software that works sometime and not others. I found it hard to edit or save files at times and thought the software was a beta version (not fully tested)
1 vote -
My Acrobate Pro DC keeps crashing within 20 seconds of opening the program
I cannot get the program to stay open - I have installed / uninstalled and reinstalled the program.
4 votesMarking this issue as resolved as there is no response from the user.
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Bug Report License expired when it is not - UMass-Amherst Faculty/Staff
Bug Report License expired when it is not - UMass-Amherst Faculty/Staff
2 votesMarking this issue as resolved as there is no response from the user.
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Messages from Adobe setting not respected
When I have 'Show me messages when I launch Adobe Acrobat' DESELECTED, I STILL get an ANNOYING message from Adobe about completing my profile. I DO NOT want to get any message about the Profile!
2 votesMarking this issue as resolved as there is no response from the user.
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Problem: cannot check the box in pop-up when trying to sign in for Adobe Acrobat Pro DC any ideas???
Just purchased Adobe Acrobat Pro DC and installed. When I open a pdf and try to merge with another the program says I am only using a trial version???
When I try to sign in through the program I get a pop-up with terms of use and license agreement but I cannot check the box to agree to the terms and conditions so I cannot sign in...tried to contact them by phone but nobody answers...2 votesMarking this issue as resolved as there is no response from the user.
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Problems with Pitstop tools after updating Acrobat DC
After an update of Acrobat DC has been installed on our computers:
the PitStop Pro toolbars had disappeared and
the PitStop Pro selection tool frequently becomes unresponsiveWindows specifications: Windows 10 Pro / version 1709 / OS Build 16299.98
Pitstop specifications: Enfocus Pitstop Pro 17 Build 786028
Acrobat specifications: Adobe Acrobat Pro DC - version 2018.009.20050Are those issues known by you and do you have a solution for those problems ?
4 votes -
Absolutely Unusable
I am running Windows 10. Since the last Adobe Acrobat Pro update, the program has been absolutely awful. Opening a document is a minute long process much less doing anything else to it. I had to download another program to be able to view PDFs for work. Very frustrating. Been like this for at least a month.
2 votesApologies for your inconvenience. Can you please provide the version of Acrobat you are using.
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2 votes
Marking this issue as resolved as there is no response from the user.
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Adobe XI-Professional-MAC Version 11.0.23 Crash
Adobe XI-Professional-MAC Version 11.0.23 is craching after an update of MAC OS High Sierra Version 10.13.2 (17C88). Some times it fails while saving files other than desktop and most of the time system crahes while signing the document.
2 votesThank for sharing the crash logs, Our team is looking into it.
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Must make it available to see who has activated their license and who hasn't
I am an admin who manages the Adobe Portal for hundreds of licenses at my company. With the new portal, it doesn't allow me as the admin of our portal to see who has activated their license. This is a HUGE issue for us. We used to be able to see who had activated it and who hadn't and if they hadn't, we would remove their license and give it to another user. This is no longer available. Making improvements shouldn't remove options, but add some. This new bug is HUGE for my company. This new portal is going back…
4 votesHi,
I have shared your concerns with the relevant team working on admin console. Once we have further information from the concerned team on this, we will be able to update you.
Thanks,
Karan -
pdf trial did not activate - already pre-existing annual purchaser
cannot activate acroat dc pro - with existing account keeps going back to Trial expired - buy, i am an annual customer already. Tried to contact live person, held on phone 20+ plus minutes, transferred and have been holding 49.51 minutes so far. Agent said "do not hang up" will take longer. This is ridiculous.. Adobe has no problem in collecting my annual fee for these services, i should have no problems in having full accessibility. What's up Adobe???
2 votes -
how to remove Acrobat Pro DC Trial from PC
Unable to remove the Trial by any means. Unable to use Adobe for pdf now. No suggestion works and I will start looking for alternative software if it continues. My file shredder am worried it will remove 5 years of pdf Invoices. Never again will I try anything suggested by Adobe.
The Trial version did not do as it suggested so Merry Christmas, hijacked by Adobe3 votesApologies that we could not meet your requirements. If you could be more specific as to what you were trying and where you faced issues, it would be helpful and perhaps we could resolve the scenario for you.
However, if you want to remove Acrobat Trial, simply uninstall Adobe Acrobat software. After that if you open a PDF file, it will ask which software should take ownership of PDF files.
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Acrobat Pro DC crashes shortly after opening a pdf file
Acrobat Pro DC crashes after opening / closing some docs in sequence
- Open a pdf file using AVDoc.Open(...);
- Close opened pdf file by clicking window close button (Acrobat main window)
- Repeat this sequence 3-5 times without waiting too long
- Crash will happen shortly after opening (pdf ist already visible)
- Crash will not happen, if Acrobat main window hasn't been closed (close tabsheet instead)
- Crash will not happen, if Acrobat Stnadard DC is used
Protokollname: Application
Quelle: Application Error
Datum: 18.12.2017 18:30:30
Ereignis-ID: 1000
Aufgabenkategorie:(100)
Ebene: Fehler
Schlüsselwörter:Klassisch
Benutzer: Nicht zutreffend
Computer: ***
Beschreibung:
Name der fehlerhaften Anwendung: Acrobat.exe, Version: 18.9.20050.57426,…2 votes -
2 instances of Acrobat PRO DC running concurrently
One Acrobat instance installed but 2 instances of Acrobat PRO DC running concurrently prevent PDFs from opening. Only solution is to quit "both" Acrobats and try again. Uninstalling and reinstalling Acrobat does not help. Uninstalling and reinstalling the entire ACC suite does not help either. Problems observed in three separate, not networked Macs. No Acrobat Free Reader installed on the systems either.
2 votesHi Andres,
Can you elaborate on the behavior here:
1. What happens when you open a PDF with Acrobat? Does it trigger two instances of Acrobat.
2. When you just launch Acrobat from finder, does that also trigger two separate instances.Thanks
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Constantly have to sign in , its making me mad.....
lt would be nice if sign in happened once a month or longer. I have to sign in every dam day and even twice a day.
11 votesMarking this issue as resolved as there is no response from the user.
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renewal
How do I prevent Adoce DC going fro free version to Automatic renewal as I do now wish to purchase it?
2 votesMarking this issue as resolved as there is no response from the user.
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