1553 results found

1. macOS Big Sur Beta 10: Page scrolling unbearably slow

   Even in the latest public beta of MacOS 11, overall performance of Acrobat is sluggish. The app may take over a second to respond to a page scroll request via track pad and scrolling will be choppy.

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   Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Sorry for the issue that you are facing here.

   We tried this at our end but couldn’t get a reproducible case.

   Could you please share your BigSur Beta10 Machine configuration/System Information?

   Also could you please share a Screen recording video of the sluggish behavior that you observe?

   Thanks
   Ayush Jain

2. Redesign "insert" vs. "extract" icons on buttons

   Dear Adobe:

   Please redesign the icon graphic for the "insert page" button in Acrobat. Right now, the icon looks too similar to the "extract page" icon, and does not seem to match the action that it causes. This is confusing and makes the software less intuitive.

   The "insert page" icon shows an arrow that originates in the center of a single page and points outside of that page. This suggests that something is being taken OUT of the page/document, when in fact the "insert" action is exactly the opposite. In other words, the arrow should originate from outside of the document and point into the center of it, to show that a thing is being inserted. In particular, the "insert page" icon looks substantially the same as the "extract page" icon, which itself shows an arrow originating inside the page and pointing outwards. Given that the two functions are essentially opposites, they should show opposite things.

   Dear Adobe:

   Please redesign the icon graphic for the "insert page" button in Acrobat. Right now, the icon looks too similar to the "extract page" icon, and does not seem to match the action that it causes. This is confusing and makes the software less intuitive.

   The "insert page" icon shows an arrow that originates in the center of a single page and points outside of that page. This suggests that something is being taken OUT of the page/document, when in fact the "insert" action is exactly the opposite. In other words, the arrow should originate from outside of the… more

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3. New cloud share icons are taking up prime real estate

   I want to remove the new share icons that were added with the DC cloud app. They are taking up prime menu bar real estate and I need that space for my quick access tools. I also wish Adobe would program size options for the menu bar icons so I can choose smaller icons in order to have more of them fit in the greatly reduced menu bar that you've given us.

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4. Adobe Acrobat Pro DC taskbar icon

   the taskbar icon color is black now and not easily visible. Please change it back to burgundy.

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5. Everytime you open a new pdf the comments open up and its quite annoying
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6. "Expected a dict object." when using an invalid PDF with the Compare Files tool

   I was trying to use the Compare Files tool with two PDFs, but when I clicked "Compare" I was prompted with this error "Expected a dict object." (See CleanShot 2020-09-17 at 16.16.02) Afterward the Acrobat application ceased to function normally and I had to restart. After attempting to open one of the files, it became clear that the PDF was damaged in some way. I'm not able to attach the damaged PDF here, but I'm sure it's easy to find one to reproduce the error.

   A more helpful error message in the Compare Files tool would be one that indicates which of the files is damaged, like the one shown here when you open the problematic file alone. (See CleanShot 2020-09-17 at 16.57.22)

   OS: macOS Version 10.15.5 (19F101)
   Acrobat Build: 20.12.20043.396433

   I was trying to use the Compare Files tool with two PDFs, but when I clicked "Compare" I was prompted with this error "Expected a dict object." (See CleanShot 2020-09-17 at 16.16.02) Afterward the Acrobat application ceased to function normally and I had to restart. After attempting to open one of the files, it became clear that the PDF was damaged in some way. I'm not able to attach the damaged PDF here, but I'm sure it's easy to find one to reproduce the error.

   A more helpful error message in the Compare Files tool would be one that… more

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7. Make CTRL+Q obey "Prompt when closing multiple tabs" setting

   At the moment it seems that the "Prompt when closing multiple tabs" setting ONLY applies to the action of closing a a window using the X button.

   It would be much less frustrating when you accidentally hit CTRL+Q (when trying ti actually hit CTRL+W) if Adobe at least gave you a prompt before closing everything.

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8. DC Pro ctrl+a functionality

   When DC Pro is set to single page display (scrolling is easier/more precise) ctrl+a only selects the current page

   Adobe say this is not a bug, but I believe it is because ctrl+a should select all, not just the page being viewed

   As this basic functionality is altered by a simple setting it is a bug

   So they suggested making a feature request

   Please make DC Pro select all (not just the current page) when the select all shortcut is used while in single page mode

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9. Please Reopen: Bug: General preferences > Use Single Key Accelerators To Access Tools: doesn't work Please reopen the following bug - the

   Please reopen the following bug - the issue is not resolved.

   "Bug: General preferences > Use Single Key Accelerators To Access Tools: doesn't work · Resolved"

   https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/32117764-bug-general-preferences-use-single-key-accelera

   Thank you.

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10. Language can only be English

    Despite language option set to "same as the operating system" and my Windows language set to Japanese, acrobat standard DC displays English. So please fix this bug.
    thanks

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11. default unit inches

    The default unit setting for a fresh installation or a new updated version of Acrobat is always on Inches. even though my system is set to metric and I'm in Europe.

    It would be great if Acrobat would choose a default unit that fits the system settings or regional standard.

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12. (A way to) Disable (animation of) plan information in tools panel

    At the bottom of the tools panel information is located about my adobe plan.
    The issue with this information area is, that it is animated. When opening Acrobat, this area is fist empty, then it pops up information about adobe cloud and then changes to information about my plan.

    This is the only part of the GUI that's "animated". This is very distracing, as a GUI should - without user input - only be "animated" if there is something important going on.
    For daily work (which might include opening and closing acrobat a lot) the information presented there is not important (to me).

    I'd propose an option to disable this information area or make it so it does not change on itself.
    Or more the information to a space that has to be actively opened by the user, such as the account information under the user avatar.

    At the bottom of the tools panel information is located about my adobe plan.
    The issue with this information area is, that it is animated. When opening Acrobat, this area is fist empty, then it pops up information about adobe cloud and then changes to information about my plan.

    This is the only part of the GUI that's "animated". This is very distracing, as a GUI should - without user input - only be "animated" if there is something important going on.
    For daily work (which might include opening and closing acrobat a lot) the information presented there is not… more

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13. Please make this feedback reporting system much, much, much simpler. I was expecting a window to appear where I can just type in my issues.

    Make feedback simple. Like it used to be for software. Just click on a feedback button in the application and type your feedback. This web based, second party system is absurd.

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14. Bug: Lack of text contrast in Navigation lists with Dark Theme

    I use the Dark Theme for accessibility because of light sensitivity.

    When using Dark Theme, many of the Navigation Panes (including Bookmarks, Content, Order, Tags, and probably others) display black text on a dark grey background, instead of properly switching to light colored text. I think there are other parts of the UI that have this same problem, but I can't enumerate all of them.

    The lack of contrast makes these parts of the UI effectively unusable in Dark Theme. Using low screen brightness (again, because of light sensitivity) exacerbates the issue. The bug is very easy to reproduce because it is immediately apparent after switching to Dark Theme. Text contrast is a core accessibility feature, making this a very high priority bug.

    I've attached screenshots of the same window with both Dark Theme and Light Theme to illustrate the bug. I am using Acrobat Pro DC 20.9.20074.389258 on macOS Catalina 10.15.6 (19G73).

    I use the Dark Theme for accessibility because of light sensitivity.

    When using Dark Theme, many of the Navigation Panes (including Bookmarks, Content, Order, Tags, and probably others) display black text on a dark grey background, instead of properly switching to light colored text. I think there are other parts of the UI that have this same problem, but I can't enumerate all of them.

    The lack of contrast makes these parts of the UI effectively unusable in Dark Theme. Using low screen brightness (again, because of light sensitivity) exacerbates the issue. The bug is very easy to reproduce because… more

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15. Acrobat Find window color - Please change

    Hi

    With the update, we got find window as black.
    Its such a poor design as the black window always come in the way of screen capture and while printing, printer uses so much ink.

    Request to make the find window light colour, it will also help our eyes!

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16. Fit to Page

    If I change the document to fit to one page, every time I push another bookmark in the document it is back to full page scrolling view. It takes forever to scroll through one page of document in this view for some reason. Please fix this feature.

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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi

    Thanks for Reaching out to us for your concerns.
    Looks like the Zoom settings of your bookmark are set to FitWidth.

    Requesting you to kindly change the Zoom properties of your bookmark to set it to FitPage or Inherit Zoom.

    Let me know if that helps.

    Thanks
    Ayush Jain

17. Suggestion box is too difficult to find. Please make clickable icon obvious, right on your home page.

    It took me 10 minutes to find your feedback/problem/suggestion link. It should be a prominent link on your home page and very obvious. Are you afraid to know what users think of your product?

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18. Previous and Next Page Buttons

    The previous and next page buttons shift as you change pages. Please make these stationary so that scrolling through a document is not a pain.

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19. Hyperlink tables that improve PDF document navigation and reader's productivity

    Done with Adobe
    21st- century document design improves reader’s productivity
    Hyperlink tables improve navigation and experience
    E-Documents for Shorter Attention Spans
    https://processdeliverysystems.com/documents/PDS_Bus_E-Docs_Short_Attention_Span.pdf
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20. Hyperlink tables that improve PDF document navigation and reader's productivity

    Done with Adobe
    21st- century document design improves reader’s productivity
    Hyperlink tables improve navigation and experience
    E-Documents for Shorter Attention Spans
    https://processdeliverysystems.com/documents/PDS_Bus_E-Docs_Short_Attention_Span.pdf
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