2174 results found
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Running Sierra 10.12.6. Acrobat pro won't open properly.
Acrobat pro won't open properly on my iMac running Sierra 10.12.6.
I can see it in the menu bar at the top of the screen, but it won't open any further than that.
I have been able to click on file-open and managed to open a file, but none of the tool functions work.1 voteApologies for the trouble, can you provide the Acrobat version you are using. Also please provide the following logs:
“~/Library/Logs/Adobe/Acrobat Update Helper DC.log”
“~/Library/Logs/Adobe/Acrobat Updater DC.log”
“/Var/log/install.log”
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the system keeps shutting down as soon as I try to save a redaction
The system keeps shutting down as I try to use the redaction feature. so frustrating.
6 votesThanks for reprting the issue. Can you please provide your machine detalis with the Acrobat version you are using.
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Adobe Send & Track Add-in for Outlook stops email signature coming through when sending PDFs
Installation of Adobe Add-in for Send & Track should not be automatic. It blocks the email signature of the user in Outlook 2013 from appearing when he/she wants to send a PDF by email directly from Adobe or other program which uses the Outlook API
6 votes -
Nothing to do with your product. This is a complaint about your website.
None of your business what my date of birth is. No need to ask it. Then you point a page that apparently explains and it doesn't explain.
Also website is annoying and circular. Makes it difficult to find the right place to contact.
7 votesAsking for DOB is a legal requirement for us. Also can you please elaborate on the issues you are facing with the website in particular.
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mailto
Adobe Acrobat XI Pro mailto link opens IE first and then Outlook 2016. Default program for mailto protocol is set on Outlook 2016 and Adobe Acrobat Reader DC opens mailto link on Outlook 2016 only.
Reset Acrobat XI Pro did not resolve the issue.
Please assist on rectifying this.
2 votes -
it keeps crashing on my mac and its the newest version of Acrobat Pro
whenever I add rich media to a PDF, Acrobat Pro DC keeps crashing making it useless. and annoying as I just bought it so it's the latest version.I have a 2016b mac book air. help!
2 votesApologies for the trouble, can you provide some sample rich media PDFs with which you are facing this.
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The ability to drag and drop and reorder portfolios
Would be great to be able edit the portfolios files layout once saved and move the files around or change the order by dragging them to where you want it rather then by the choices provided I think it was called freeform or something like that. I use to be able to do this with Adobe X, with DC I can't. Really am not liking the latest version of Adobe, wish I could go back to my old version.
23 votesThanks for raising your concern.
We noted down this issue in our database, will keep you posted.
Thanks,
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Cant get adobe pro to display pdf documents in IE11 but it works with the free version on Adobe reader DC
Cant get adobe pro to display pdf documents in IE11 but it works with the free version on Adobe reader DC. is there a fix for this
4 votes -
Send & Track Personalized Email Message
Allow users to edit and save a new default email Subject and body Message when using Send & Track. This is useful for those companies that send PDF files on a regular basis with a particular form letter attached to the file. Currently, we have to cut and paste our message into the default form each time. It would be nice to eliminate this step.
2 votes -
IRequest for assistance in retrieving pdf document
I worked on a document for 3 hours. Then something unexpectedly happened as I was trying to save it. Now all is gone. Can I retrieve this document by any chance?
2 votesI am sorry but if it wasn’t saved, there is no way to retrieve it.
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Customize view when open PDF
I would like to be able to customize what opens in DC like previous versions. For example, I almost always need the comments bar open when I open PDFs. It was save me time and clicks if I could set in Preferences or someplace to always open that bar when opening a PDF> I used to be able to do this i thought in previous versions. I hop eyou can add this tweak.
2 votes -
I’m just writing about website I tried many times to get into live chat but I can’t why I don’t know and my is not fixed yet.
Stupid website
1 voteI am sorry for the inconvenience you faced. Can you elaborate on the issues you are facing with Acrobat DC and allow us to help you here.
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add the split option to the "tools to add" in Action Wizard.
Please add the split option to the "tools to add" when creating a new Action Wizard action.
This would allow for automated actions to be created where split top level bookmarks using bookmark names for file names utilized as part of a action, so it wouldn't be necessary to physically go through the setup process of: Organize Pages/Split/Split by: Top level bookmarks/Output Options/Use bookmark names for file names.
8 votes -
"acrobat dc has stopped working" on Build full text index with catalog
- Select Full Text Index with Catalog
- Select Directories to Include
- Input Name of Index
- Select Build
- "Acrobat DC has Stopped Working"
Any ideas on how to work around?
1 vote -
Can't save a simple change without having to 'save as' and rename the document
If you go into a saved document and change something you cannot save it you have to save it as a completely separate document. i.e. I edit one line to be italicized and hit save and I get a pop up error that states, "The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder.
1) I am the only user
2) I created the .pdf document yesterday and did NOT make it read-only.33 votes -
Boolean with Exact Phrase(s)
Greetings, dear colleagues!
I want to use Advanced Search of the Acrobat XI in order to perform the following search query:
cat AND "barking dog"However by trials and errors I found that this syntax does not work in Boolean query mode of the Advanced Search.
It would be great to have such simple, but extremely useful search option
Thank you.
6 votesThanks for the feedback. Acrobat XI is now out of active development, but we are making a note of your feature request.
Thanks again for reporting -
Enhanced Search for PDF index search
- Since the indexing will index the all multiple pdfs. Type ahead search should be supported. Instead currently the user has to type and enter search for the search results.
- Since the indexing will index the all multiple pdfs. Type ahead search with number of hits found should be shown before hitting the search
- Searching should be as fast as google. 10,000 pdf files of 100kb each and type ahead search should be less than a second
- Other than scroll bar for navigating the results there should be a easier way to filter the search results.
- Grouping of folders wise doesn't…
14 votes -
The right panel could be hid in Adobe Acrobat XI that worked wonderfully well for me. Annoyingly, I can't seem to do so in the Pro 17!
I want Adobe Acrobat Pro 17 to work at least half as well as Adobe Acrobat Pro XI that did the jobs I needed wonderfully well for me. I NEED TO CLOSE THE RIGHT PANEL JUST LIKE I COULD IN XI!!!!!!!!!!! i SEE OTHERS HAVE COMPLAINED ABOUT IT TOO. If something wasn't broke in older version why "fix it" with this one. It interferes with my ability to follow through on searched text and read same with the split screen capability Windows offers! PLEASE FIX IT SOON!!!!!!!!!!!!!!!!
2 votes -
Restrict 'Save As'
Currently, you can restrict print and save, but cannot restrict Save As. Would like to see that restriction added as well.
Thanks for your consideration.2 votesThanks for your valuable feedback, it helps us improving our product. We have taken your feature request.
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There was a problem reading this document (109)
I have filled up a PDF form using Foxit PhantomPDF. I modified the form using Adobe Acrobat DC and when I tried to save the form, I got error "The document could not be saved. There was a problem reading this document (109)" and I was not able to save the modified form.
2 votes
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