3226 results found

1. Acrobat Freezing

   Adobe Acrobat Pro DC constantly freezes for 5 to 10 seconds, then works for a few seconds, then repeats the cycle. It did this for a couple weeks, then seemed better for a day or two, and is now seems worse. I am using Windows 10. It is to the point that it is almost unusable and tremendously frustrating. The header at the top will say Not Responding frequently.

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2. Errors syncing preferences

   I'm running Acrobat DC as part of Creative Cloud (CC) on several Macs. I use the sync feature to sync Acrobat preferences between all of these computers. I especially rely on the Acrobat preferences being sync'd for things like signatures and custom toolbars arrangement. I recently added two new computers, a MBP and an iMac Pro. When I installed CC and Acrobat DC on the MBP it worked fine. But on the iMac Pro Acrobat preferences sync is broken. The following steps illustrate the problem:

   1) Reboot the system to start from a clean state. Make sure no applications or documents are open. See screenshots 1-3 for specific versions of Creative Cloud and Acrobat Pro DC.

   2) Launch Acrobat Pro DC from Creative Cloud

   3) Open Acrobat preferences, Adobe Online Services section (screenshot 4). Note "Sync preferences across devices and document services" is unchecked

   4) Check "Sync preferences across devices and document services" (screenshot 5)

   5) Click OK to close preferences. Try to reopen preferences to see if the preference change was successful and an error dialog is displayed (screenshot 6). The error message refers to another PDF document but no PDFs are open.

   6) Quit Acrobat and try to uninstall and reinstall from CC (screenshots 7-9)

   7) Reopen Acrobat and try to open preferences. Same error dialog (screenshot 10)

   8) Reboot and reopen Acrobat again. Open preferences. "Sync preferences across devices and document services" option is now grayed out (screenshot 11)

   9) Close preferences and reopen. Now the "Sync preferences across devices and document services" option is checked, although I didn't check it. (screenshot 12)

   10) Quit Acrobat and relaunch. Open preferences. "Sync preferences across devices and document services" option is now grayed out again, but this time its checked (screenshot 13)

   11) Close preferences and try to reopen. Now the error dialog is back (screenshot 14).

   12) Quit and relaunch acrobat and open preferences - same error dialog.

   13) Reboot and reopen Acrobat again. Open preferences. "Sync preferences across devices and document services" option is now unchecked and grayed out again (screenshot 15
   )

   14) Close preferences and reopen. Again, the "Sync preferences across devices and document services" option is checked, although I didn't check it. (Screenshot 16)

   15) Quit Acrobat and relaunch. Open preferences. "Sync preferences across devices and document services" option is now grayed out again, but this time its checked (screenshot 17)

   16) Close preferences and try to reopen. Now the same error dialog from steps 5, 7, and 12 above is back.

   At this point steps 13-16 repeat in a loop. If I uninstall Acrobat the process goes back to step 6 and repeats from there.

   I'm running Acrobat DC as part of Creative Cloud (CC) on several Macs. I use the sync feature to sync Acrobat preferences between all of these computers. I especially rely on the Acrobat preferences being sync'd for things like signatures and custom toolbars arrangement. I recently added two new computers, a MBP and an iMac Pro. When I installed CC and Acrobat DC on the MBP it worked fine. But on the iMac Pro Acrobat preferences sync is broken. The following steps illustrate the problem:

   1) Reboot the system to start from a clean state. Make sure no applications or… more

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3. Not Responding Version 19.021.20049

   Whenever I open a document I get an intermittent not responding and cannot do anything for a few seconds. This happens with every document and multiple times while working in it. Please fix.

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4. Screen freezes with every change made in the PDF with Quick tools

   Every change made with quick tools or tool bar freezes the PDF, takes 10 seconds and then blink screen once before allowing other changes.

   For example, If I want to highlight a text. I move over it with my cursor and it shows me the highlighted text. The screen freeze for 10 seconds, blinks and only then will it let me scroll down or choose another option or allow another highlight.

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5. adobe Pro DC

   I pay monthly for Adobe Pro DC. I go back and forth with pros and cons of it.

   pros

   I love adobe for its combining feature, ability to write anywhere on the document. editing, moving items. all sorts of things HOWEVER

   Cons
   The BIGGEST problem i want to mention
   Adobe CRASHES and/or FREEZES ALL THE TIMEEE AND IF I DIDN'T SAVE YET I LOSE EVERYTHING
   This problem is driving me crazyyyyy

   -Inability to continue onto a new page
   -unless i just cant figure this out (you cant add shapes or lines etc. from adobe directly)
   -there aren't a ton of features that stand out
   - I have no idea what the circled items are in the attached file. Because i cannot figure out how to access them if there is a way
   - no way to change highlighter color

   -if there is a way to do any of the things i listed, then it is not easy to do so because i cannot figure it out.

   all in all, i obviously like adobe or i wouldn't be paying for it however, i do hope they add some new features and fix it up

   Thank you

   I pay monthly for Adobe Pro DC. I go back and forth with pros and cons of it.

   pros

   I love adobe for its combining feature, ability to write anywhere on the document. editing, moving items. all sorts of things HOWEVER

   Cons
   The BIGGEST problem i want to mention
   Adobe CRASHES and/or FREEZES ALL THE TIMEEE AND IF I DIDN'T SAVE YET I LOSE EVERYTHING
   This problem is driving me crazyyyyy

   -Inability to continue onto a new page
   -unless i just cant figure this out (you cant add shapes or lines etc. from adobe directly)
   -there aren't a ton of… more

   •  

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6. Measuring tool font

   i would like to be able to change the font color used with the measuring tool. sometimes what i am marking up has a black or dark background and the black default font does not show up. The work around is to label on top of the measuring line font which is messy and does not look professional. Please make this enhancement, thank you.

   • 

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7. Create more screen space

   Would it be possible to move "tool bar icons" next to the "Home/Tools/tabs for each opened pdf"? It will help to recapture some screen space.

   Please see attached file.

   •  

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8. Get Rid of the File Browser which takes up entire screen

   Get Rid of the File Browser which takes up entire screen

   3 votes

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9. Schedule Action

   Please create a Schedule Action function.

   I want to schedule an Action rather than initiate the Action manually whenever I need to use it, which can be several times per day.

   Thanks

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10. Put dates on these requests and the responses so people can understand when they were done?

    I would imagine that at least some of these have been actioned and could be removed?

    2 votes

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11. Open and Save As

    Allow Open and Save As to be added to the Quick Access Tool Bar!!!!!!!

    2 votes

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12. Adobe Acrobat DC crashes on Mac when triple-click one word to look up using Mac Dict app

    1. Open a pdf file using Adobe Acrobat Pro DC
    2. find a word, and triple-click the touchpad.
    3. An error message pop up saying: there was a raise without a handler. The application will now exit.
    4. The Adobe Acrobat DC crashes.

    Env: Mac OS 10.15.3/Adobe Acrobat Pro DC

    Expected: can look up the word with Mac's dict app.

    Observed: Adobe Acrobat Pro DC crashes.

    2 votes

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13. Outlook is unresponsive while Adobe is open

    Outlook is unresponsive while a page is active in an Adobe Acrobat window. I am unable to navigate my outlook, send an email or open emails. This is very difficult since I need to reference select items from my Adobe window while writing an email. This forces me to have to print the documents while referencing the collective data which is counteractive to a paperless job.

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14. Feature to set guides at a specific coordinate

    Hello everyone,

    I think it would be very beneficial to be able to set guides at a specific coordinate. This is a feature I wish I had in Acrobat Pro many times. It would be nice for editing and quality checking PDFs. Thanks!

    2 votes

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15. Feature Request : Assessment Tool

    I am a Lecturer and I regularly mark scripts. It would be great of we could assess (mark) online on a pdf. There is not many online assessment tools out there. Learning is fast moving to the online space and being able to mark a pdf document will be excellent. I attached a file explaining detail of how it should work

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16. Additional language

    Add Sinhala as a language so that adobe can recognise the text and so that the find function also works.

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17. Acrobat DC freezes MacOS 10.12.6

    I cannot upgrade to a newer OS to see if this corrects my problem. Company IT controlled MacBook, licensed to use Creative Cloud. Acrobat DC is having issues opening simple low to medium resolution PDFs. Will just spin and not respond. Have to force quit and relaunch. I can't pinpoint the cause - happens if I have one file open or 10, happens if I add a comment or click on one, happens if I do nothing and just have a file open while working in other programs. I can't tell if it's because our company's system is Microsoft-based and I'm connecting through it via Mac/VPN. Gives no error, just a spin wheel.

    I cannot upgrade to a newer OS to see if this corrects my problem. Company IT controlled MacBook, licensed to use Creative Cloud. Acrobat DC is having issues opening simple low to medium resolution PDFs. Will just spin and not respond. Have to force quit and relaunch. I can't pinpoint the cause - happens if I have one file open or 10, happens if I add a comment or click on one, happens if I do nothing and just have a file open while working in other programs. I can't tell if it's because our company's system is Microsoft-based and… more

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18. Cant add additional licence

    BUG - We used to be able to Add Licence for Acrobat Pro DC but now button is no longer available. We have added 65 licences up till now without and issues. Can you fix this.
    Thanks

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19. Automatic Updates Feature Off Mac

    When I tick the Automatically instal updates button. It asks me whether acrobat can install a new helper tool. I type my password correct. When I reopen Preferences the box is ticked back.

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20. the greatest file

    So good use file to another computer or sharing

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