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Acrobat for Windows and Mac

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274 results found

  1. Why do I have to sign in to forward a file to email? This is a new function and it's **** annoying. Please change it back or I will switch to Bluebeam

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  2. If you forgot to put 2nd signer email address, there's no go back options to add, you have start all over again. It will be good if such function is enable at the last stage so we can make necessary amendement/adds on needed.

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  3. Is it possible to allow "creator" to control the settings of email notification?
    This is to minimise spamming of emails.

    For instances, someone that we put as "cc" should only receive 1 email which is the final/completed signed documents email.
    For now, "cc" receive 2 emails (1st email when the doc is created and send out for signature, 2nd email when the doc is fully signed)

    Another example, someone we put as "signer" should only receive 1 email when he/she being asked to sign a document.
    For now, "signer" received 2 emails (1st email is when he/she being asked to…

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  4. I have contracts with initial blocks at the bottom of each page. I am able to initial these by using the "Sign yourself" button in Adobe Acrobat Standard DC, but there is no option within the "Request Signatures" function for my recipient to create their own initials. I have to fudge it by just giving them a text field which doesn't produce a nice cursive initial like my own. Intials should be added as an option under the "See more field types" pull-down. This seems like an obvious miss (initials for me but not for thee) that would be easy…

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for providing your feedback. We will share it with the engineering team and get back to you in case we have some updates.

    Regards,
    Sandeep

  5. In previous Acrobat users save the pdf and -signed suffix would be in the save file. Please add option to DC. The Accounting Firm just switched to DC, and does not have this automatic option now.

    3 votes

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    2 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for reporting the issue. We have shared the feedback with the engineering team and will get back to you once we have an update.

    Regards,
    Sandeep Grover

  6. I need help with changing the signature in the Fill & Sign feature. All suggested changes are not working. The minus button in the field is grayed out and you cannot change the signature.

    I have many licensed users that need to update their signature and we are not able to.

    PLEASE HELP!

    1 vote

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    1 comment  ·  Fill & Sign  ·  Admin →
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    Hi,

    Can you please try the following :

    1. Once you enter the Fill and Sign app, wait for around 10 seconds.
    2. Now try to delete the signature.

    Let me know if that works.

    Regards,
    Sandeep Grover

  7. 12 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for providing your feedback. We will forward this request to the appropriate team and let you know in case of any updates.

    Regards,
    Sandeep

  8. I am not sure why there is now a screen after I press the fill & sign button that asks who needs to fill and sign first, but it is just 1 more step, one more click I have to make before signing each document I open - very inconvenient. This extra step also seems to slow down the time it takes adobe to open and prepare my document for any sort of editing.

    20 votes

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    Hi All,

    Fill and Sign and Adobe Sign (formerly known as Send for Signature) are now consolidated into a single Sign tool where you can either fill & sign a document or get a document signed from others. It includes a simplified experience that asks you who needs to fill and sign first: you or others and then walks you through the steps to complete the task. It’s the one place for all your form filling and signature needs. For detailed information, you may refer to the article What’s new in Adobe Acrobat DC

    This is designed behavior, I will check with the team and will share an update soon.

    Thanks for your time and patience on this.

    Regards,
    Sandeep Grover

  9. The new "Fill and Sign experience" being tested is a total fail. The Sign Yourself button is completely unresponsive and my saved signatures and initials are no longer available. The test has rendered Adobe Pro unusable for e-signing documents myself.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    We are very sorry for the inconvenience caused to you. Can you please provide us the following details :

    1. Does this issue happens with all PDF files or some specific PDF file. If possible can you please share a sample PDF with us.
    2. Details of your OS.
    3. Does Application goes to Not responding when you click on the Sign yourself button? You can follow the steps at : https://helpx.adobe.com/in/acrobat/kb/collect-logs-crash-freeze.html to generate the dump files.
    4. Are you not able to create a new signature/initial from the sign yourself drop down?
    5. It will be great if you can share a screenshot/video demonstrating the issue.

    Please feel free to write directly to me at sagrover@adobe.com

    Regards,
    Sandeep Grover

  10. When I have a heading that can be duplicated but a list of names that are different I run into an issue. The names I populate on the first page will automatically appear on the second page. Then when I change the names on the second page it will change the names on the first.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for reporting the issue. I tried and observed that the issue is happening when you perform a Save As operation and not on a direct Save operation. Also the issue seems specific to this file.

    You can try this workaround if it helps. In the meanwhile we are looking into this issue and will inform you once we have new updates.

    Regards,
    Sandeep Grover

  11. Based on a documents layout, the Fill & Sign tool automatically detects where the user may want 'Add Text' in order to fill in static forms, as indicated by a blue highlighted box.
    This can be burdensome as sometimes you don't want to add text to those automatically detected "fields", however you are forced to.
    Unchecking 'Automatically detect Form Fields' in Preferences>Forms doesn't do anything.
    Could there be a way to disable this?

    Example:
    https://gfycat.com/windyhardtofindduckling

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  12. When signed into Adobe Acrobat DC and computer is behind a corporate HTTP proxy you can't delete signatures or initials.

    Steps to replicate:
    Sign into Adobe Acrobat DC on a PC behind a corporate HTTP proxy
    Open a PDF with Adobe Acrobat DC and go to Tools->Fill and Sign->Sign
    Clicking on grey stop sign next to signature or initial has no effect

    Only workaround is to close Adobe Acrobat DC and rename %appdata%\Adobe to Adobe_BAK and get the user to sign back into Adobe Acrobat DC with their Adobe ID

    If you delete only the %appdata%\Adobe\Acrobat\DC\Security\acrobatfsssignature_initials files then…

    5 votes

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    5 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for reporting the issue. Can you please try the following steps :

    1. Go to Fill and Sign. Choose Me.
    2. Wait for some time so that all network calls are completed in the background.
    3. Try deleting the signature now.

    Let me know if this helps.

    Regards,
    Sandeep Grover

  13. I am unable to review, edit or remove auto-fill suggestions in Adobe Acrobat, when trying to 'Fill & Sign' the form. I tried all possible options and auto-fill keeps popping up. It is showing some previous personal and sensitive content that needs to be removed. Your support agents say that's impossible. Is this even legal that users can't delete private content showing in the software?? I don't think so.
    I also tried turning it off: Edit>Prefrences>Forms>Auto-Complete>Off, but it's not working, it stays on. And I am unable to edit entry list too.
    Can this be sorted or I have to…

    2 votes

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    Hi,

    In order to delete the contents of the auto-fill, please follow the below steps :

    • Go to https://cloud.acrobat.com/ and sign in with your credentials.
    • At the top right corner of the screen, you will see an dropdown with your username on it.
    • Click it and go to Settings.
    • Now you can either stop the auto fill suggestions by unchecking the “Suggest words….” checkbox or you simply press Clear All button and will clear all the auto fill entries which has been stored in your account.
    Please let me know in case of any concerns.
    Regards,
    Sandeep Grover

  14. In Adobe Sign, the process to send a signature could be more efficient after adding yourself as a signer in the first recipient field. After doing so, Adobe Sign could have instant suggestions on who to send the document to based on how often this recipient's signature is requested.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for providing your feedback. We have shared this with the engineering team and will keep you posted once we have some update.

    Regards,
    Sandeep

  15. It would be nice if there was a hotkey or shortcut for signatures and/or initials. I love the functionality but there is a delay when I click on the signature drop down inside adobe pro. There is also a delay between the signature selection and dragging it into the right position. If there was a hotkey/shortcut, I could bind it to one of my mouse buttons and just press it when I have to initial or sign.

    I do sign a lot of pdf documents and it would make it more pleasing if this was implemented.

    1 vote

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    Resolved  ·  12 comments  ·  Fill & Sign  ·  Admin →
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  16. When a ' or & is in the subject field when sending a document for signature, those characters come through as gibberish on the other end. This only happens when sending from the Acrobat pro dc desktop client.

    1 vote

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    Under review  ·  3 comments  ·  Fill & Sign  ·  Admin →
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  17. When typing Fill & Sign text, as soon as a Central European character is entered, Fill & Sign switches to another font. If the field is a comb field, it switches from a monospaced font to a proportional one and breaks the feature completely, the letters don't fit anymore into boxes that Adobe Reader shows.

    Additionally, even for normal text fields, this fallback means that different fields use different font depending on if any regional characters are there or not. The result looks inconsistent and ugly.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  18. I want to combine few documents and then password protect it and then send it for esignature. I want to ensure that the document is only opened and esigned by the person with the password, even if someine has access to the email or I have sent it to an incorrect email address.

    1 vote

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  19. 4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Can you please provide us the following details :

    1. Version of your Acrobat. Go to Help → Check for Updates.
    2. Does the crash happens with every file or a specific PDF. If possible can you share the PDF file at sagrover@adobe.com.
    3. Are you on Win or MAC? Also can you tell us your OS version.

    Regards,
    Sandeep

  20. When changing anything within a text field to a subscript or superscript, and then changing the font size of the entire field later, the subscript or superscripts are also changed to that font size. In most cases, it would be preferable to maintain characters or words that are subscripted/superscripted during an overall font size change.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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