598 results found
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Issue with Adobe PDF converter
I've been using Adobe PDF converter for several months (PDF to excel) and today started having an issue where one random PDF out of the batch will convert to just a blank excel.
3 votesThanks for bringing this up.
Could you please help us with the pdf files and the exported output?
For better clarity, please include : Problem statement, reproducible steps, OS platform, Acrobat build# that you are using.Regards,
Adobe Acrobat Team -
Replace All
can only replace one at a time, how does Replace All work?
3 votesHi,
Could you elaborate on the problem you are facing and exact steps to reproduce the problem? -
Your application install seems to be damaged, Please reinstall the application.
Everytime I open an Adobe Product, this error appears "Your application install seems to be damaged, Please reinstall the application."
My trial is over and I have bought the product. I have the activation key but can't type it in anywhere. I also can't sign out because the option has gone.
3 votes -
Acrobat and Apple Mission Control drag and drop
If Acrobat is open, and you use hot corners in Apple Mission Control for "Show Desktop", icons on the desktop are not selectable. If Acrobat is closes, normal Mission Control behaviour resumes.
3 votes -
BUG - "Printing" web page into a PDF and getting a PDF with 1/3 of the page cut off
2) Steps to reproduce the problem:
Being logged into the business account of OfficeDepot.com for the company I work for, and needing to create a PDF of a shopping list of one of my coworkers I will start by:
a) Either right clicking on the web page or clicking on the 3 vertical dots in the top right corner of the Chrome web browser.
b) I then locate and click on the "print" option.
c) When the print window comes up, I change it from a physical printer to Adobe PDF to "print" (create) a PDF of the web page…3 votesHi
Can you share in which cases Chrome extension gives poor PDF?
Thanks
Tanvi -
search password protected file
sorry if this already here. i want to search a file secured with permissions password. and add highlights too...
3 votesDear user,
Please launch the file in Acrobat /Reader. Press CTRL+D and check Security tab in Document properties.
Please check the Document Restrictions Summary to see the list of actions permitted.
Please could you share a screenshot of the same. -
extracting pages using key strokes
I used to extract multiple pages from large documents using key strokes and it was much quicker than current method. Back to square 1.
3 votes -
PDF pages simply go blank after 60+ mins
I have users that are experiencing the above described issue. They open up a single PDF, or multiple PDFs, and if they are left open for 60 mins or longer, all pages in the PDFs go blank.
Acrobat DC Pro (2015.006.30355), Windows 10, Microsoft Surface.
We are expecting the PDF pages to be available the entire time the PDF is open.
We've observed that it happens with multiple PDFs and requires the user to close all PDFs and reopen to resolve.3 votesCould you pls. share how are the PDFs being accessed? Are these kept on a network folder or shared (mapped n/w) drive? Or are you accessing them through a Citrix server or RDP?
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how to remove Acrobat Pro DC Trial from PC
Unable to remove the Trial by any means. Unable to use Adobe for pdf now. No suggestion works and I will start looking for alternative software if it continues. My file shredder am worried it will remove 5 years of pdf Invoices. Never again will I try anything suggested by Adobe.
The Trial version did not do as it suggested so Merry Christmas, hijacked by Adobe3 votesApologies that we could not meet your requirements. If you could be more specific as to what you were trying and where you faced issues, it would be helpful and perhaps we could resolve the scenario for you.
However, if you want to remove Acrobat Trial, simply uninstall Adobe Acrobat software. After that if you open a PDF file, it will ask which software should take ownership of PDF files.
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"Set Page Boxes" wrong preview for TrimBox
- Open PDF
- Open Set Page Boxes - TrimBox
- Add a value in "Top", "Bottom", "Left" and "Right": For all sides you can see grey guides in your document. Expect for the right side. The right guideline is somewhere outside the document.
I have to use this really often so it's quite annoying not to see where the guideline is placed. That means a lot of time for "trying".
3 votesHi Sarah
I tried using it myself and the guidelines are visible for all four sides. Can you please share some files where you see this happening (and also a screenshot of the issue so that I can be sure we are on the same page).
This would help us investigate the issue faster.Regards
Vivek -
3 votes
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Acrobat quit unexpectively
With Mac os High Sierra Acrobat often quit unexpectively. Sometimes its quite impossible to check a pdf.
3 votesHi Bruno,
Can you please share the steps where you are facing this issue. Also, if it is file specific, can you please share 1 file as well.
Thanks.
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Opening side by side
It would be great to be able to open 2 PDF pages next toeach other for easy comparison, i.e. when comparing two people on a geneology site
3 votesHi
You can try the following –
Go to Organize Pages App to move the pages you want to see next to each other.
Then go to View→Display Options and select Two pages.Please let us know if this works for you.
Thanks
Vivek -
3 votes
Sorry for the inconvenience, can you please share your machine details, Acrobat version, and also the pdf with which you are facing the issue.
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I do not wish to buy this product - how do i make sure that this doesn' convert to a full product - i don't like the fact that I can no long
Upgrade not required
3 votes -
Signature not synced
Signature Created in Adobe Fill and Sign Mobile App is not available in Desktop Version of Acrobat. Signatures are not getting synced. Even though the Adobe ID is same.
3 votesWe apologise for the issue you are facing. We are however not able to reproduce it.
Can you please try the following steps and let us know your results:
1. On Desktop, sign out from Reader/Acrobat
2. On Mobile, sign in with your Adobe id, create a signature/initials and wait for sometime (for signature to sync). Try to sign a simple PDF document
3. On Desktop, launch Reader/Acrobat, sign in now, open a PDF and go to Fill &Sign app. Open a simple PDF and try to add signature/initials now. Do you still not see the signature created on mobile? Please let us knowThanks
-amboo -
Need access to network shared folders when saving extracted parts of PDF
When I try to save extracted parts of a PDF "as separate files" under "Organize Pages", the only places I'm allowed to access are native storage units. The network based folder my boss and I share is inaccessible and I'm unable to save within folders created for specific clients. I feel it's possible to extend accessibility to any potential storage spot on the computer, right? I included a picture of the screen I'm given when extracting.
3 votes -
Adobe Sign adds a blank page after every page on imported Google Documents
Adobe Sign adds a blank page after every page on imported Google Documents. I didn't find Adobe Sign as an option so I filed this under Acrobat. When we save the document to Word docx the problem does not occur.
3 votesThanks for reporting this. Can you please elaborate on your problem, with steps to reproduce the issue? Also, please share a screenshot/bugfile, if possible, that demonstrates the issue.
Thanks,
-Amboo -
Adobe Acrobat Pro for Mac CRASHES and cannot find moved or renamed PDF files, or files with highlighted text (yellow fluorescent marker)
Adobe Acrobat Pro for Mac CRASHES and cannot find moved or renamed PDF files, or files with highlighted text (yellow fluorescent marker)
These issues have been around forever. I reported this on 15th September2011:
Adobe Acrobat X Pro 10.1 cannot find recent files or files with edited names
https://forums.adobe.com/thread/902798
Yet, the problems remain with latest Adobe Acrobat Pro Document Cloud (DC) ContinuousTrack 2017.009.20044. I have also reported to
Feature Request/Bug Report Form to no avail:
http://www.adobe.com/products/wishform.html
ISSUES:
1. Adobe Acrobat Pro CRASHES if you open a PDF file, edit it (for instance using the highlight text…3 votes -
Action Wizard causes crash
I've created an Action Wizard that does the following:
-Runs Preflight to convert to PDF/A-1a
-Saves to a Local Folder, appending "_A-1a" to the end of the file name.That's it. I can run this Action Wizard on individual PDFs no problem. But when I use the "Add Files..." option to run this wizard on multiple files, the Action Wizard begins, but crashes Acrobat after the first file. This has been the case for the last few updates to Acrobat DC (15.23.20056.213124), but did used to work with Acrobat DC and previous versions of Acrobat. This is on macOS 10.12.3.
3 votes
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