13511 results found

1. Bug - PDF Tag Panel does not match Reading Order Tool by marking all Tags as Span ISSUE FOR NEWEST UPDATE

   I am experiencing a similar issue that was written in this bug report "Bug - PDF Tag Panel does not match Reading Order Tool by marking all Tags as Span". It appears that others have encountered this issue as well, but since the form was posted in 2019, I want to ensure it hasn't already been marked as resolved. Here is a link to this post (https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/37571164-bug-pdf-tag-panel-does-not-match-reading-order-t)

   My situation is similar to the original post, but I am facing an issue with converting a Microsoft Word document to a PDF. Although the document appears correctly, the reading order(viewer panel) is incorrect. To replicate the issue, I saved the document as a PDF in Microsoft Word and opened it in Adobe to run an accessibility check. While Adobe recognizes the original tags created in the Word document in the Tags panel of the accessibility tool and the bookmarks appear to have the correct structure, the order viewer panel displays everything as a large mass of span and does not reflect the proper tag structure from the tag panel. I am using a Mac for this entire process.

   Please refrain from mentioning any inability to perform this task on a Mac. I have not encountered any issues with this task prior to the update. The issue is more likely to be a problem where the Adobe Acrobat is not coded correctly or is failing to make sure that Tag panel information is reflected in the viewer panel(Reading order) correctly.

   Here is what the original post said about the issue:

   ---

   This issue of InDesign and Acrobat incompatibility in regards to Acrobat displaying all spans even when the Reading Order is correct has been around for over two years. We deserve to know what Adobe is doing about it.

   Acrobat Team acknowledges the problem and blames InDesign:

   "It's actually not an Acrobat issue, it's an issue with InDesign and how it's generating the Content that Acrobat is displaying correctly"

   https://forums.adobe.com/message/10005333#10005333

   InDesign Team acknowledges the problem and blames Acrobat:

   "You'd have to talk to the Acrobat team about why they display in the Tags panel the way they do." - Adobe
   https://forums.adobe.com/message/10225230#10225230

   OR

   "Our investigation suggests that the issue lies in the latest update of Acrobat and there is little that can be done at our end to resolve the issue.
   The problem has been communicated to the relevant team.
   In the meanwhile we are closing this thread for InDesign."

   https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/33755254-accessible-pdf-exported-from-id-contains-spans-in

   And closes the issue.

   What is Adobe doing to fix this issue? And don’t tell us that it is not a real problem for screen readers because the Tags panel is ok. When a certain government agency reviews files, they just use the Reading Order Tool when they make complaints against people who use your product. These are not the kind of people who will read all these posts of Adobe blaming each other and then saying it does not matter because some screen readers don't use the reading order. Adobe is basically saying that this feature is pointless. If it is pointless remove it or merge it fully with the Tags panel.

   Besides, there is a lot more assistive technology and applications than just JAWS and NVDA that depend on the reading order and reflow being correct.

   What is Adobe doing to fix this span issue?

   And don’t ask me for more info or more files. You have these posts with detailed explanations and you have already acknowledged the problem exists yourselves and acknowledged that you can reproduce it yourselves. And don’t tell us to go to Forums for help. Because they will send us back to UserVoice.

   Thank you.

   I am experiencing a similar issue that was written in this bug report "Bug - PDF Tag Panel does not match Reading Order Tool by marking all Tags as Span". It appears that others have encountered this issue as well, but since the form was posted in 2019, I want to ensure it hasn't already been marked as resolved. Here is a link to this post (https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/37571164-bug-pdf-tag-panel-does-not-match-reading-order-t)

   My situation is similar to the original post, but I am facing an issue with converting a Microsoft Word document to a PDF. Although the document appears correctly, the reading order(viewer… more

   4 votes

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   3 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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2. STOP Amit Kumar Jain (Admin, Adobe) From Copy and Pasting the same Garbage to Everyone - WE DO NOT LIKE THE NEW UI

   There are many reports and votes about customers not liking the new UI - me included. It is a load of rubbish.

   Stop copying and pasting your garbage response to everyone and actually take note of what we are all saying.

   You are basically telling people to just get used to it. If it is forced on us in future updates then I'm out, I'll be looking for alternative pdf software, and I'd encourage everyone else to do the same..

   I encourage all to Report Amits' comments as inappropriate.

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   7 votes

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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3. Add choice not to upload signed files (agreements)

   I need my signed files to stay on my local storage only; I need an option not to upload them to Adobe server

   1 vote

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   0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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4. AI Assistant session breaks during sleep

   I love the new AI Assistant feature to support me in my work, making me digest and query large documents faster.

   However, when I worked on a document with AI Assistant and I have to leave for some time and then return, I cannot continue within the same "session".

   Every subsequent prompt results in a long time to process and eventually ending with an error like: "Something went wrong. Please try again. (apiacrobatdesktopmac24.1.10529_13b94403-b2cc-4f27-8195-802e35e9adde)".
   The only solution is to close and re-open the document to use AI Assistant again, but that also cleans my previous history working with AI Assistant.

   I love the new AI Assistant feature to support me in my work, making me digest and query large documents faster.

   However, when I worked on a document with AI Assistant and I have to leave for some time and then return, I cannot continue within the same "session".

   Every subsequent prompt results in a long time to process and eventually ending with an error like: "Something went wrong. Please try again. (apiacrobatdesktopmac24.1.10529_13b94403-b2cc-4f27-8195-802e35e9adde)".
   The only solution is to close and re-open the document to use AI Assistant again, but that also cleans my previous history working… more

   1 vote

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   0 comments  ·  Generative AI  ·  Edit…  ·  Delete…  ·  Admin →
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5. Unable to use PDF Viewer

   My Previous Company gave me Adobe Premium Acess now that that i don't have access to it anymore I am not even able to use adobe PDF viewer it asks me to buy premium and closes full software I need this to be fixed or else I will quit using adobe Acrobat this behaviour of the software is irritating

   1 vote

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   0 comments  ·  Installation and Licensing  ·  Edit…  ·  Delete…  ·  Admin →
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   3 votes

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   3 votes

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   3 votes

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9. "Enable Scrolling" DEFAULT On/Off Setting in Preferences -> Page Display

   On the new Acrobat, there is no setting to change the default for this. It defaults to ON at all times. I am a legal professional, and this would be a big improvement for me. Users who regularly navigate long PDFs of hundreds of pages or more would benefit from having this setting OFF when opening documents, instead of having to disable it every time. As a side note, to my mind, a selection available from the current settings SHOULD achieve this, but currently does not - see attached. There is currently no difference that I can discern between Single Page and Single Page Continuous. Single Page should disable scrolling, or there should be a separate option.

   On the new Acrobat, there is no setting to change the default for this. It defaults to ON at all times. I am a legal professional, and this would be a big improvement for me. Users who regularly navigate long PDFs of hundreds of pages or more would benefit from having this setting OFF when opening documents, instead of having to disable it every time. As a side note, to my mind, a selection available from the current settings SHOULD achieve this, but currently does not - see attached. There is currently no difference that I can discern between Single… more

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   5 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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10. copy link url

    Please make it possible to copy URL from a hyperlink text in a PDF.

    1 vote

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11. working on a remote computer and Adobe Cloud closing open PDF files

    I have Adobe Cloud installed on two machines. I use Adobe Pro. I'm signed into two machines. I am not using CloudSync. It's disabled by IT. I remote into one machine from the other, yet Adobe Cloud freezes my computer, closes all PDF's open an can't recognize the machine I'm working on as being signed in.

    From the screen shot, I'm working on 597257 but Adobe doesn't recognize that this is the device is activated.

    I need to be able to work on PDF files on two machines at the same time with the same e-mail address.

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    1 vote

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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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12. uncaptured exception when a pdf file is opened from another program (microsoft Money). This is new. I have done this thousands of times

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    1 vote

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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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13. Unable to sign a secured file

    I just purchased Adobe Pro 2 days ago, in order to collect e signatures from clients.
    However, I could not send it out as Adobe says "This is a secured file that can't not be signed.
    That was fillable PDF file form from a large insurance company that we use those at a daily basis.
    Before I came to Adobe, I've using Docusign for two years, never had any issue. I then used Docusign instead, it worked perfect no issue at all.
    I contact Adobe customer, they could not solve this issue, they told me I need to flatten the file ( to print this form to be a PDF to get ride of those security stuff) then it's good to send out to sign.
    I don't know what is a secured file, those forms are meant to be signed, and we have been doing it for a couple years with Docusign. Since Adobe can't do the same job, in stead of wasting time to flatten the file every time, I hope your technical support can improve it.

    I just purchased Adobe Pro 2 days ago, in order to collect e signatures from clients.
    However, I could not send it out as Adobe says "This is a secured file that can't not be signed.
    That was fillable PDF file form from a large insurance company that we use those at a daily basis.
    Before I came to Adobe, I've using Docusign for two years, never had any issue. I then used Docusign instead, it worked perfect no issue at all.
    I contact Adobe customer, they could not solve this issue, they told me I need to flatten the… more

    1 vote

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    0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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14. revert "Add Text" function to old "Add Text" function

    the new "add text" does not allow you to add text anywhere overlaying existing text like it used to do. Add text defaults to "edit text" whenever you try to add text over existing text, like lines for entering data. The function to add text to a form is not as useful as simply being able to add text over the existing text. DONT CHANGE A FUNCTION THAT USED TO WORK FINE AND BE VERY USEFUL TO SOMETHING THAT IS LESS FUNCTIONAL. Please revert back to the old Add text function!!!

    8 votes

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    1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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15. Retain settings during update

    All of my personal settings in my user interface did not transfer during this update. I come to work this morning and have to re-learn how to find the tools that I use every day. Simple navigation is a major task. This completely wiped out my morning's productivity, which is EXTREMELY FRUSTERATING. Please please please dont do this to your users without our concent. Guide us where these features where moved to. ;lkhjg;lnrvwek;lvoiwegf

    5 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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16. Page numbers and zooming tools are no longer at the top of the page but to the right. If this isn't a bug, you guys have lost your minds.

    Page numbers and zooming tools are no longer at the top of the page but to the right. If this isn't a bug, you guys have lost your minds. It would not be quite as horrible if there were a quick, easily accessible option to fix it to the way any reasonable human being would want it to be.

    4 votes

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    2 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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17. I know I can turn any file into a PDF. Stop telling me every time I open Acrobat!

    There is a notification icon in the menu bar. If you want to tell me something, use that. Stop wasting my time with popup windows. Stop being so needy. Just do your job.

    2 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. Auto-Generate Repeated Areas

    It would be great if you had a document (medical form) where you have the person's name at the top of each form and it allowed you to auto-generate their name at the top of each page. This could also include date of birth, date, time, or patient ID. In other words, allow you to have a header/footer for your template.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Edit…  ·  Delete…  ·  Admin →
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19. lyle.sweeney@fremontbank.com

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    https://www.adobe.com/acrobat/hub/how-to-black-out-text-in-a-pdf-file.html#:~:text=To%20do%20this%2C%20navigate%20to,Security%2C%20or%20credit%20card%20numbers.

    1 vote

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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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    0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
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