358 results found
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Error message!
I keep receviving 'error 404' messages when trying to save minor correction to my document. This is costing me hours of time!
This happens far too frequently and I need to get it resolved please.2 votes -
Fill and Sign works only some of the time
IRS W9-Form. Adobe restricts fill and sign - unable to add date to the signature line.
Only the "Sign" function works. This is stupid. I ended up using dochub.
Fix it, please!2 votes -
Error forcing me to redo all work
I have filled and signed an documente twice and it is not allowing me to send and I keep getting an error. I don't have time for this.
2 votes -
E-sign button Not functioning to actually send
The E-sign feature is not working this morning. You could edit document but can't actually send for signature the "button" to continue after you add message to send is not there.
1 vote -
AdobeSign bugs
AdobeSign update has created bugs:
1) Changing a field to a 'date' field crashes and resets the form.
2) Client cannot see first page of pdf to sign, either in browser or in Adobe Acrobat.This software is currently not in a useable condition.
1 voteHi Chris Lang,
We are sorry you are having trouble with this feature. Could you provide more information about? For example:
- Steps you usually do when triggering this error
- The documents that you use
And any other information will be really helpful to us.
Thanks,
Sign in Acrobat Team Web
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Text fields converted to single line.
Created a multi-line text field in Acrobat, but when sent out for eSignatures it always converts the text fields to single line of text. This is super annoying.
1 voteHi David Walker,
We're sorry you're having this issue, we will take this under review.
Can you help us providing more information that you found relevant? How long have you had this problem?
Best regards,
Sign in Acrobat Web Team
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Update ruined comb fields
Hi there,
Ever since the update, the comb fields no longer work. This is becoming very problematic. For some reason they appear when I edit the template (top picture of attachment), but as soon as the template is being prepared for sending, they disappear (bottom picture of attachment). Please fix!!!!
1 voteHi Robertson Gymnastics Academy,
We are sorry you are having trouble with this feature. Could you provide more information about? For example:
- Steps you usually do when triggering this error
- The documents that you use
And any other information will be really helpful to us.
Thanks,
Sign in Acrobat Team Web
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Modern e-sign request functionality is unusable
The modern E-sign Request functionality is unusable and doesn't satisfy any pre-existing business requirements.
1 voteHi Alice Tran,
We're sorry you're having this issue, we will take this under review.
Can you help us providing more information that you found relevant? How long have you had this problem?
Best regards,
Sign in Acrobat Web Team
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No space for writing name while sending to bulk users
I want to share same documents to multiple users but there is no option to write name while sending bulk documents. How can we organize documents using an email address. There should be area to add names as well while sending bulk documents.
1 voteHello Sheridan Price,
We are sorry you are having trouble with this feature. The following steps might help you:
- On Home > E-Sign
- Click E-Sign (on top menu)
- Click on Send in Bulk
- Select or Drag and drop multiple files
- Under "Add Recipients" section
- Type email and click enter
- Repeat step 6 until all recipients are added
- Proceed to prepare document
Please, let us know if this information helps you.
Thanks,
Sign in Acrobat Web Team
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font sizes don't fit in box
The size of font cuts off no matter how small or big I make the box. PLEASE FIX
1 voteHello Lori,
We are sorry you are having trouble with this feature. Could you provide more information? For example:
- The type of box/field you are trying to add
- The steps you do
And any other information that you deem important will be helpful to us.
Thanks,
Sign in Acrobat Web Team
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Reload Error
Hello,
Often when I go to sign something I get an error saying I need to reload the document and then when I do, all of the data is gone from not saving. This happens to me on 60% or more of the documents I sign and it's becoming quite frustrating.
1 voteHello Danielle,
We are sorry you are having trouble with this feature. Could you provide more information about? For example:
- Steps you usually do when triggering this error
- The documents that you use
And any other information will be really helpful to us.
Thanks,
Sign in Acrobat Team Web
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Tick box in settings to sign in order as default
Please add an option in settings to require signers to sign in order as a default
1 voteHello Cecil,
We appreciate your suggestion and will consider it for future updates.
Thanks,
Sign in Acrobat Web Team
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Fix your terrible new template system.
You have RUINED my perfectly working templates!
I had perfectly designed templates working exactly the way I needed them to, but your "New and Improved" system is super buggy and doesn't recognize who is assigned to what field and creates garbled text on the forms.
1 voteHello Joshua,
We are sorry you are having trouble with this experiences. We will look into this issue, please let us know if you have any more feedback regarding this experience.
Thanks,
Sign in Acrobat Web Team
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e-signature dashboard
There really should be an option to sort by 'status' It is difficult to find unsigned agreements. I would love to see a filter also. Please see attached picture for details.
1 vote -
Update messed up my stuff
Not sure what the update did to all of my save templates, some of them are turning up blank even though I wrote stuff in it. Now the commas are turning into periods and it looks crazy. Please fix this weird new update!
1 voteHi Lori
We're sorry you're having this issue, we will take this under review.
Can you help us providing more information that you found relevant? For example what where the steps you followed when you found this issue, what kind of files did you used.
Best regards,
Sign in Acrobat Web Team
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Fill and sign function is terrible since update
This new adobe online version is terrible!!!! Doesn't work. Laggy. Awful! It was fine before. If it doesn't improve/revert. We are moving to docusign.
1 voteHi,
Thank you for taking the time to share your feedback. We apologize for any inconvenience you've experienced, and we understand the frustration this may have caused.
Our team is actively working to address performance issues, lagginess, and other concerns you've raised.
If you have specific details about the problems you're encountering, such as error messages or specific features that are not working as expected, please share them with us. This information will help us identify and resolve the issues more efficiently.
Best regards,
Sign in Acrobat Web Team
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fiil asign stuck infite in desktop app
desktop app broken and unusable
google drive not integrated
impossible towork all the time uploading files or every day reinstall ***** desktop app1 voteHi Ayalla,
We're sorry you're having this issue, we will take this under review.
Can you help us providing more information that you found relevant? How long have you had this problem?
Best regards,
Sign in Acrobat Web Team
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Needs a lot of improvement.
The search tab needs to be revised because I input what I need to search, down to the exact file name and a million other documents appear first before the one I need. Also not sure why they took down the "apply to other pages" for the signature tab because now I have to manually add it to my 20-page contracts which is a hassle and annoying. This interface needs to improve drastically.
1 voteHello Noesis,
We appreciate your feedback and will consider it for future updates. Please let us know if there's anything else that we could improve.
Also, if you right click the field you want to apply to other pages, you will se a menu with options like in the image attached where the fourth option is Repeat field on all pages
Hope this helps and thanks,
Sign in Acrobat Web Team
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I am getting Unable to process request error
I am getting Unable to process request error
1 voteHello Simba,
We are sorry you are having trouble with this feature. Could you provide more information about this issue? For example:
- The steps you did that trigger this issue
- If it happened with a specific file, could you provide it to us?
- Any other information that you might think will help us
Thanks,
Sign in Acrobat Web Team
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Very difficult.
Its way to hard to log in with texts and numbers and other verifications. Took me 15 minutes. Only to find Im on trial. Im not on trial I pay my fees and this happens every time. Its the worst software I have used.
Then I cant fill out my document on time.1 voteHi Terry Rogers,
We're sorry you're having this issue, we will take this under review.
Can you help us providing more information that you found relevant? How long have you had this problem?
Best regards,
Sign in Acrobat Web Team
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