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Acrobat Web

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436 results found

  1. Increasingly I have to refresh or restart the application when using fill and sign, etc. It's become painfully slow while other internet based software (not Adobe) continues to run smoothly. I'm not sure what is going on.

    2 votes

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    Resolved  ·  0 comments  ·  Fill & Sign  ·  Admin →
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  2. New layout is ******* *, Cant find anything, Why the * have you idiots moved everthing all over the place.

    2 votes

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    Resolved  ·  0 comments  ·  Fill & Sign  ·  Admin →
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  3. tell me how to cancel free 7 day trial since I can't download app

    2 votes

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    Resolved  ·  0 comments  ·  Fill & Sign  ·  Admin →
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  4. I keep receviving 'error 404' messages when trying to save minor correction to my document. This is costing me hours of time!
    This happens far too frequently and I need to get it resolved please.

    2 votes

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  5. Since the latest revision, text appears higher on the form than it appears when you are in fill & sign mode. Also, new files don't appear unless you go out of "files" and go back in.

    2 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  6. IRS W9-Form. Adobe restricts fill and sign - unable to add date to the signature line.
    Only the "Sign" function works. This is stupid. I ended up using dochub.
    Fix it, please!

    2 votes

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  7. I have filled and signed an documente twice and it is not allowing me to send and I keep getting an error. I don't have time for this.

    2 votes

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  8. Stop over-complicating things to the point where they break. I'm being forced to used your garbage programs for work, and I've spent the last 7 hours troubleshooting adobe sign because it refuses to accept a simple .jpg.

    I have nothing but a miserable experience every time I'm forced to use any adobe product.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Dustin,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  9. Hi, why is it that every time I save the PDF file I E-signed, some of the info I input in the document have missing 1 or 2 letters? I already finished filling up a form but I can't make use of it because of the missing letters in some details.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  10. yesterday I opened an e mail from pascao, a document poped up, automaticaly signed with my acrobat account, then disappeared. I cant seem to find the document anywhere and I dont know what my signature was added to. I didnt have a chance to review the document prior to my signarue being added, that being said, it was probably something I would not have signed. Im concerned about this, I should at least be able to find the document in my account somewhere, but I cant..

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  11. Am disappointed with the new changes. I can no longer fill/sign multiple files at once and the combine file gives an error "could not organize"

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Jamie,

    We are sorry you are experiencing trouble with this feature . We are triaging your issue and are gathering more information to understand the problem better. Could you provide more information about it? For example the file you use or the steps you do to encounter this issue.

    Thanks,

    Sign in Acrobat Web

  12. Please, please, please, please turn off automatic field detection. It's ruining documents pre-prepared to send out for signature. The auto field detection is covering information already populated on the form and, in some cases, erases the information. This causes the client to have to sign multiple times or I have to print the form after signature to fill in the erased information. HELP

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Damon,

    We are sorry you are experiencing trouble with this feature . We are triaging your issue and are gathering more information to understand the problem better. Could you provide more information about it? For example the file you use or the steps you do to encounter this issue.

    Thanks,

    Sign in Acrobat Web 

  13. ******** doesn’t even ******* work and I pay for this trash *** *. * Adobe.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Edward,

    We are sorry you are having trouble with this feature. Could you provide more information about this issue? 

    Thanks,

    Sign in Acrobat Web Team

  14. This software is close to unusable.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Waterfront BIA,

    We're sorry you're having a bad experience with app, could you bring us more details? Which aspects are unusable? Are you using the web app or desktop?

    Thanks for your feedback,

    Sign in Acrobat Web Team

  15. The new placement of text/signing boxes works well for completing documents electronically. The uploading and sending of those documents? Not working well. Takes 3 or more times sometimes of prepping a document, entering remarks, and trying to send before it actually gets sent out.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Covenant Insurance Agency LLC,

    We're sorry to hear that you're having a bad experience while sending the agreements. It was with a document in particular? We're gonna take care of it, and fix it as soon as possible.

    Thanks for lettings us know,

    Sign in Acrobat Web Team

  16. When moving a text zone, releasing the click makes the zone move slightly down, as if it was "settling in" in a sort of 3D effect. While probably done on purpose to look cool, that makes it very difficult to precisely place text zones where wanted.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Léo Gillot-Lamure,

    We're sorry that you're having this kind of experience, and thanks for letting us know. Could you give us a little more details? How long have you been facing this issue? There are any steps or flow that you followed? This always happens?

    We're triaging this issue to resolve it the most quick as possible.

    Thanks again,

    Sign in Acrobat Web Team

  17. Fields have been created for me but some are not actually places for the signer to enter information, and when I click "Delete Field", the field will not be deleted/removed. So I have to go back to the old version which is frustrating.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Annie Boehnen,
    Thanks for keep giving us feedback. We are triaging your issue and are gathering more information to understand the problem better. Thanks for your patience. If there's any other topic, issue or problem, let us know.

    Thanks,

    Sign in Acrobat Web Team

  18. My Signature was deleted from my Adobe Account. Your technical support team refused to help restore it. I have hundreds of saved documents in Adobe that are signed with this signature. Adobe could recover that signature from any of these documents, but refuses to help

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Kirk Foster,
    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  19. FIll & Sign option is not working

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi TK Subhash,

    We're sorry to hear that. In order to help you, could you provide us more information? You mean the option in the top bar? Isn't sending you to the tool?  If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web

  20. At the time of filling the form the text box moves from it's place once we click somewhere else.

    Once the form is filled and downloaded, the text boxes are either incomplete or moved and sizes also are changed.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Prateek,

    As a follow up we will like to know more information about this issue. Could you provide more details? For example, if you could share the document you're using, the steps you do and any other information that might be helpful to us.

    Thanks,

    Sign in Acrobat Web Team

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