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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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5465 results found

  1. Complaint about update

    This new version of sharing documents for e-signing is terrible. Can we go back to the old version?

    If not how do I cancel my subscription?

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Rebecca,

    Could you please share more details about the issue? Where did you try to share? What problems or difficulties were you facing? Could you also share screenshot?

    Thanks,

    Adobe Sign team

  2. replace document in cloud

    I like to have the ability to replace an already shared document in the cloud. Now I need to send my clients a new link for every new version. This can become very chaotic where clients use older links, or share the wrong link to third parties.

    It would be nice to have only one link where you can toggle between versions.

    2 votes
    0 comments  ·  Reviews  ·  Admin →
    How important is this to you?

  3. PDF to JPG dont work

    PDF to JPG dont work. It provides empty zip file.

    2 votes
    1 comment  ·  Export PDF  ·  Admin →
    How important is this to you?

  4. Voglio annullare il mio abbonamento

    Buongiorno
    Voglio annullare il rinnovo dell'mio abbonamento
    Grazie

    2 votes
    1 comment  ·  Subscription  ·  Admin →
    How important is this to you?

  5. i’m so sorry I had to disconnect from our conversation concerning your offer. However, I am still not able to do this. I have just retired a

    i’m so sorry I had to disconnect from our conversation concerning your offer. However, I am still not able to do this. I have just retired and now going through several medical procedures that is keeping me pretty broke so adobe unless it is free or five dollars a month which I know is ridiculous is not going to help me at this time. I appreciate your willingness to help. Thank you.
    , I appreciate your willingness to help. Thank you Connie Brandes

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  6. Impossible to Sign In

    Acrobat Pro on Windows 10 is not working. Internet Explorer 11 support has ended and this keeps causing issues with logging in via the Windows program. The browser window to sign in never launches, making it impossible to use the software. Please fix!

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  7. Errors, unusable software

    I purchased acrobat a few weeks ago but the software is completely unstable and almost unusable. Whenever i open a document i get error messages and the screen freezes, i will be cancelling my subscription and seeking an alternative PDF software if this is not solved quickly

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Gwydion, 

    Thank you for contacting us. To assist you better, Can you please apprise us with below information?

    • Are you using Acrobat on desktop or browser?
    • Screenshot of error message

    Regards,

    Harshpreet

  8. Compress PDFs

    It originally said I could compress unlimited pdfs for free the other day and now it's tell me I need to subscribe. Very frustrating...

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  9. add undelete feature

    Please add an undelete feature.

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  10. Some information on site doesn't show

    On this site: https://www.adobe.com/acrobat/online/compress-pdf.html?mv=search&sdid=DZTGZX2P&ef_id=Cj0KCQiA_bieBhDSARIsADU4zLf1J-1wZ0TYN4ncAYXuQ-fo33VPqFASElBnHd1E25jIBWlr0YwT9vwaArSjEALw_wcB:G:s&s_kwcid=AL!3085!3!534511871257!e!!g!!how%20to%20reduce%20file%20size%20of%20pdf!12981897010!127982073834&cmpn=mobile-search&gclid=Cj0KCQiA_bieBhDSARIsADU4zLf1J-1wZ0TYN4ncAYXuQ-fo33VPqFASElBnHd1E25jIBWlr0YwT9vwaArSjEALw_wcB

    It does not show the answers when I'm on chrome in a regular browser, but it does show if I go to an incognito browser. I turned off all of my extensions thinking that would potentially cause this, and it still didn't show after refreshing. I don't need it, but wanted to make sure someone knew :)

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  11. Adobe Web Browser Suggestions (Chrome)

    Please Please Please!!! Bring back the whole file name or an option where we can hover over the name and see the whole file name. If you could bring back the download PDF quick access icon instead of having to click the three dots and hit download.

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?

  12. Popup Bad

    The consistent popup that says "welcome to adobe" every time I open a PDF is incredibly annoying. Please make it stop. I'm begging.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  13. combine

    combine files

    1 vote
    Need Info  ·  0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  14. File moving and grouping

    We should be able to grab and move files contextually. Make folders and organizing file share 'spaces' after files have been added is a nightmare. There should be an easier way to do this instead of 1 file at a time.

    1 vote
    0 comments  ·  Upload and Organize files  ·  Admin →
    How important is this to you?

  15. Need to add filter for hidden files

    it needs to let us filter for hidden files.

    1 vote
    0 comments  ·  Search  ·  Admin →
    How important is this to you?

  16. EM size > 1000 causes display error only in acrobat

    This is a SOFTWARE BUG in Acrobat reader. This PDF is not malformed. The embedded font has an EM size of 1736, rather than 1000, and the scaling is not being done.

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi D Olifant, 

    Thank you for sharing the file. We are able to see the issue and will be working to fix the same. We will get back to you once issue is resolved. 

    Regards,

    Harshpreet

  17. Non response

    My documents can't upload. It keeps reading error

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  18. Allow to Combine documents with signatures

    You should allow to combine documents with signatures.

    2 votes
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  19. Billed twice

    I paid $169.13 on 10/13/22 for a yearly subscription. Why was I charged $25.91 on 1/22/23?

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  20. Fill and sign completely broken

    Fill and sign is broken. kindly fix it.
    see attachment

    2 votes
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
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