5209 results found

1. New features

   Why in the world would you make us email ourselves a link to be able to download? And we pay for the service. Then when you try to delete a X you can not do it. Totally disappointing. When my subscription runs out I will be be finding another program to use.

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   Resolved  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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2. Bring Back Sign Dashboard - Cloud is Terrible

   Bring back the Adobe Sign Dashboard. That was a great dedicated contract tracking and managing tool. Tracking and managing contracts is essential to businesses and doing it well can significantly impact profits.

   The "all-in-one" Adobe Cloud tool is vastly inferior to Dashboard for tracking and managing agreements. Cloud eliminates or buries functionality Dashboard offered. Instead of Dashboard’s clean, organized categorization of agreements by status (signed, out-for-signature, etc.), Cloud intermingles critical agreements with insignificant documents. Cloud attempts organizing this cacophony of documents through preset groupings and filters you can manually apply. The huge short-comings of these features are exacerbated by the Cloud interface unbelievably failing to state the name or email address of who an agreement was sent to. This means that to locate a specific agreement, you have two obvious choices. First, manually group and filter all documents to locate a category of agreements that you then must open one-by-one (you need to reapply the filter every time you exit an agreement). Second, perform a search for a name or email address (you better remember the correct spelling or exact email address). You can no longer just look at who you sent agreements to, who signed, which are canceled, etc. Not very useful when you send the same agreement to multiple groups for their signatures.

   Adobe Cloud is simply inefficient and ineffective for tracking client agreements, and it is unsuited for fast-past businesses requiring quick, reliable information to establish and manage client relationships. Replacing Dashboard with Cloud was either just a very poor choice, or a cost saving move at the expense of Adobe’s users.

   Bring back the Adobe Sign Dashboard. That was a great dedicated contract tracking and managing tool. Tracking and managing contracts is essential to businesses and doing it well can significantly impact profits.

   The "all-in-one" Adobe Cloud tool is vastly inferior to Dashboard for tracking and managing agreements. Cloud eliminates or buries functionality Dashboard offered. Instead of Dashboard’s clean, organized categorization of agreements by status (signed, out-for-signature, etc.), Cloud intermingles critical agreements with insignificant documents. Cloud attempts organizing this cacophony of documents through preset groupings and filters you can manually apply. The huge short-comings of these features are exacerbated by the… more

   5 votes

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   Resolved  ·  3 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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3. sign out

   I hate how quickly it signs you out of the program. We need to be able to stay signed in for hours. We use this all day and it very annoying to have to start the program all over all the time!! Please fix this

   1 vote

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   Resolved  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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4. Horrific changes to the sign system! Complications now causing downtime in my business rather than efficiency.

   What an earth has happened to the usability of the 'sign' system???

   Why is there no option to delete templates?

   7 votes

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   Resolved  ·  1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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5. Cannot Upload Files

   Hi! I am an Adobe Employee, Emily Jansen. The upload functionality has not been working on Document Cloud for 2 weeks. I keep getting the message "Error Uploading - Timeout or network error". My colleagues have told me that they are experiencing the same issue. I use the Document Cloud to share presentations with customers and this is forcing me to use competing solutions like DropBox. I primarily use Google Chrome as my browser.

   3 votes

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   3 comments  ·  Upload and Organize files  ·  Delete…  ·  Admin →
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   Resolved  ·  cfrench responded

   We identified and corrected an issue that was affecting uploads of large files.

6. Update is horrible!

   This new website is terrible. Not user friendly at all. We send out a large batch of contracts to our clients twice per year and have enjoyed the simplicity of using Adobe Sign. I especially liked how easy it was to send reminder emails. This new layout makes it difficult to find a specific client (I have to click through each document), and I haven't been able to find the reminder option anywhere. Yes, it has a more modern look, but when you're sending out 75+ contracts at a time, you don't care how it looks, you want it to be easy to use.

   This new website is terrible. Not user friendly at all. We send out a large batch of contracts to our clients twice per year and have enjoyed the simplicity of using Adobe Sign. I especially liked how easy it was to send reminder emails. This new layout makes it difficult to find a specific client (I have to click through each document), and I haven't been able to find the reminder option anywhere. Yes, it has a more modern look, but when you're sending out 75+ contracts at a time, you don't care how it looks, you want it to… more

   7 votes

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   Resolved  ·  1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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7. New Update is appauling

   This new update is impossible to use and none of the user guides have been updated. We cannot do any of the previous features and cannot get in contact with support.

   6 votes

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   Resolved  ·  2 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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8. unhapyy

   I signed up to combine pdf files and after paying I am only limiited to a12 files. I am not happy as I cannot do my work,
   ccurrently this product is worthless for me

   1 vote

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   0 comments  ·  Combine files  ·  Edit…  ·  Delete…  ·  Admin →
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9. Comparing old and new files

   Easily able to compare a previous version to the new version. And make the resolved issues still appear when reviewing.

   Right now for review, the person has to click the on the previous proof link (the one they marked up with their comment) and the link for the new proof that was created and toggle back and forth between windows to make sure the changes they requested were made. Also, if they can't remember what changes they requested, any change that I mark as "resolved" disappears and you have to click the filter icon and click "resolved" to get them to pop back up. This is a headache when you have to explain to every client how to get the marked up comments back.

   Easily able to compare a previous version to the new version. And make the resolved issues still appear when reviewing.

   Right now for review, the person has to click the on the previous proof link (the one they marked up with their comment) and the link for the new proof that was created and toggle back and forth between windows to make sure the changes they requested were made. Also, if they can't remember what changes they requested, any change that I mark as "resolved" disappears and you have to click the filter icon and click "resolved" to get them… more

   3 votes

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10. Backwards mess. Lost many important functions

    YOU CHANGED THE APP SO BAD!!! I can no longer "forward: to another person, the same group of files and wording that I sent to another person previously. This really renders your app useless to me, because now I must rewrite the introduction each time. ????

    7 votes

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    Resolved  ·  1 comment  ·  Share files  ·  Delete…  ·  Admin →
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11. How can I see documents out for signature?

    How do I see a list of my documents out for signature that are pending? This new re-design is horrible - I can't find anything anymore! BRING BACK THE OLD DESIGN!!!

    5 votes

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    Resolved  ·  3 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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12. Converts to wrong format in Word

    I converted a .pdf document to Word and the format it created, Government Legal. I desired US Letter. There is NO WAY of changing it.

    1 vote

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    0 comments  ·  Export PDF  ·  Edit…  ·  Delete…  ·  Admin →
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13. Allow users to organize and delete files

    FEATURE REQUEST: Allow users to create folders to organize files.

    FEATURE REQUEST: Allow users to delete files.

    PROBLEM: I cannot organize my files in any way, nor can I delete files that are irrelevant. This has rendered the experience almost unusable, as I cannot distinguish useful files from ones I don't need.

    6 votes

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    0 comments  ·  Home  ·  Delete…  ·  Admin →
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    cfrench responded

    Thank you for your feedback. Can you tell us more about what you’re trying to do? If you click on the Files tab, you’ll find that you can delete files that you’ve uploaded and create folders to organize them. Is it that those capabilities are not easy to find?

    You’ll also find files that you’ve shared for Viewing, for Review or for Signature in lists under “Shared”. Are you trying to organize those files?

14. nEW LAYOUT IS TERRIBLE

    I don't like this new look. Please go back to the old management page so I can easily find all my files in one place like I used to.

    Like how many are still out for signature??????

    I can't even find that. So utterly annoyed with this new view. Must we have a world of APPS for everything?

    This is business NOT SOCIAL MEDIA.

    5 votes

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    3 comments  ·  Other  ·  Delete…  ·  Admin →
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15. formatting changes?

    Hello,

    Has the format changed for Adobe Docusign? I am not able to see the Manage Documents page or regular formatting today.

    Thank you,
    Carmen Bronston

    6 votes

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    2 comments  ·  Home  ·  Delete…  ·  Admin →
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16. Excel Workbook Bug

    New update no longer supports excel workbooks with multiple sheets in "Combine Files" option. Only inserts first sheet of workbook instead of all sheets.

    1 vote

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    0 comments  ·  Combine files  ·  Edit…  ·  Delete…  ·  Admin →
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17. Can't use keyboard to delete files or folders.

    Don't like having to use the mouse to delete files and folders, but the new interface forces me to do so.

    1 vote

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    0 comments  ·  Upload and Organize files  ·  Delete…  ·  Admin →
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18. Xq me pide contraseña al dentran a un documento nopp entiendo

    Xqq me pide contraseña o numero d documendo cuaando entro a abrir docunento nop entiendo

    2 votes

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    2 comments  ·  Export PDF  ·  Delete…  ·  Admin →
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19. programa só dar erro

    Não consigo baixar o Adobe Pro DC...
    Preciso de ajuda por favor...

    4 votes

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    1 comment  ·  Other  ·  Delete…  ·  Admin →
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20. Doet niet wat het moet doen

    Wat een enorm baggerprogramma is dit

    3 votes

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    0 comments  ·  Combine files  ·  Delete…  ·  Admin →
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