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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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5205 results found

  1. You are all ********, you charge us whatever you want for services that don't work.
    I have uploaded a pdf file for comments and cooperation and some pages are not displayed. They are slow to load and never load. It tells me that it is loading but nothing happens.
    What can I do to fix it?

    1 vote

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    0 comments  ·  Documents/Upload  ·  Admin →
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  2. You've ruined all my templates by deleting calculated values. I need that functionality and it makes absolutely no sense why you've removed it. Unless you bring it back, I'll need to look for a different e-sign solution. What the ****?

    1 vote

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    Hello Katie, 

    We are sorry you were experiencing trouble with this feature, and we offer you our apologies. But I have great news for you now, this has been implemented back.

    Please let us know if this is working fine for you.

    Thanks,

    Sign in Acrobat Web Team

  3. 1 vote

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    0 comments  ·  Create Template  ·  Admin →
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  4. Stop over-complicating things to the point where they break. I'm being forced to used your garbage programs for work, and I've spent the last 7 hours troubleshooting adobe sign because it refuses to accept a simple .jpg.

    I have nothing but a miserable experience every time I'm forced to use any adobe product.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Dustin,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  5. Disappointed that Edit does not include the ability to select and arrange parts of an existing image or Copy/Paste within an existing document.

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  6. I do NOT want to upgrade. I just want to have access to what I have already purchased. Your site is confusing

    1 vote

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  7. For some reason every time I try to compress this file with your on-line compression it replaces much of the text with "tofu" or rectangles where the characters should appear.

    1 vote

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    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
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  8. How do I disable Adobe Cloud? It is useless and invasive.

    1 vote

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    0 comments  ·  Documents/Upload  ·  Admin →
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  9. BAD CUSTOMER SERVICE!!!!! LEFT THE CHAT WITHOUT SOLVING ISSUE

    1 vote

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  10. Need to be able to delete e-mail addresses of recipients as we wish. How do I do this?

    This is a privacy matter, and it mean lead us to use an out of date address.

    1 vote

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    Hi Curt,

    We appreciate that you reach out to us and we are glad to help. In order to clear recipient email suggestion, please follow below steps:

    1. Log in to Acrobat Web

    2. On the Home page, click on the User profile icon button on the top right corner of the screen

    3. Click on Settings

    4. On the Auto-Suggestions option, click on the Clear Suggestions button

    5. This will open a confirmation modal, click on Clear all button

    By doing this, the recipient email suggestions will be cleared out completely 

    Please feel free to reach out again if you have any further questions.

    Thanks,

    Sign in Acrobat Web Team

  11. Adobe sign literally just does not work half the time now. It's useless and our company is going to change to another service instead as a result. All of your recent updates have caused a myriad of bugs and none of them have been addressed despite giving feedback multiple times. Maybe it would be smart to focus on ensuring that your core services continue to work as intended instead of offering me AI tools that I don't want or need and are frankly useless when your base services don't work anyway.

    1 vote

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    Hello,

    We are sorry that you are experiencing problems with our application. Could you please provide more information on these? This will help us address them as soon as possible.

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thank you,

    Sign in Acrobat Web Team

  12. Doc. Is not clear all the written things cannot be seen clear.

    1 vote

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    Need Info  ·  1 comment  ·  Export PDF  ·  Admin →
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  13. Irreführung hoch 10!
    Überall bei Google und beim öffnen der Seite wird "kostenfrei" beworben. Nach 2s nach öffnen der Seite öffnet sich das Bezahlfenster mit utopischen Abofallen...sorry Adobe ist für immer für mich gestorben...

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  14. Would love for the sign in parallel option to come back!

    1 vote

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    Hi Bethany,

    We really appreciate your feedback and are working hard to improve the app with recurring updates. However, it is important to mention that parallel signing is available in the most recent version of the application. To enable this feature, you can use the following instructions:

    1. Start Request E-Signature workflow with any valid file

    2. On Add Recipient modal, uncheck the "Recipients must sign in order" checkbox. This will enable Parallel signing

    Please let us know if you have any further questions or comments regarding this or any other feature of our app.

    Thanks,

    Sign in Acrobat Web Team

  15. I am a 60 y.o. human, my eyesigh is deteriorating and it impossible to for me to read a pdf or word from in my phone and when I have to read the part that says that I read it. Every pdf and word for I have to conver to epub in order to read.
    I do not get it why you keep insisting on the pdf format.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. I just signed a document and clicked on the "you can download..." Instead of the document, I am redirected to your "Hi Nora" page. VERY FRUSTRATING EXPERIENCE... This never happened to me with the other platforms that offer similar services such as DOCUSIGN... Hope you will be able to fix this asap.

    1 vote

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  17. PLEASE stop Acrobat PRO DC and PhotoShop from hanging everytime I launch the programs. This never happened earlier. Now I have to launch, quit (before it hangs) and repeat several times (like a warm up) before I use either app.

    1 vote

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  18. Ich möchte die alte Version zurück, die neue funktioniert nicht, Mann kann nicht kopieren usw. Es kann zwar laut Angabe auf die vorige Version umgestellt werden , das habe ich schon x-mal versucht, funktioniert nicht. Bitte auf vorige Version zurücksetzen

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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  19. Creative Cloudu 2023 Aralık başında aldım, Adobe Acrobatı bile indiremedim. Sürekli hata alıyorum. Şöyle :
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example, ERROR: DW003, DW071 ...

    -------------------------------------- Summary --------------------------------------

    • 0 fatal error(s), 2 error(s)

    ----------- Payload: Adobe Acrobat 23.8.20470.0 Adobe Acrobat\Setup.exe_23.008.20470 -----------

    ERROR: DW071:

    ERROR: DW003: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1603


    Ayrıca lisans bedellerini ödemiş olmama rağmen hala ürünü satın alın ibarelerinin çıkması da çok anlamsız. Bir müşteri olarak çok mutsuzum

    2 votes

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  20. Aquela opção de marcar a página não aparece nessa versão. Ela é muito importante quando estamos lendo e estudando em dispositivos diferentes

    1 vote

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