5212 results found
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User-friendly features for beginners
1) Unable to save a copy of the form with another name and protect the original.
2) Unable to undo a change. No arrow to undo.Your software needs to be user-friendly.
Undo.
Features to protect original form.1 vote -
Adobe not opening
I cannot open some of the Adobe files I have been working on. rebooted several times. no change. checked for updates and when I try to do it I get this error page. I cannot figure out why it's not working and I pay for this service every month. :( Please help!
1 vote -
Adobe is useless on my laptop. Can't re-install without paying more money. Now what am I going to do???????????????????????????????
I uninstalled adobe on my laptop thinking I can re-install it because all functions stopped. Now I can't do that. Your brainless robot is useless and needs to be removed. I don't want to spend more money and I'm being forced to!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
1 vote -
Autosplit Plugin gone?
I had Acrobat DC, it had an autosplit function, your so called Improvements have removed this function, I split one PDF into multiple documents by a string of matching text, now we can no longer do this, any suggestions for a solution, there is no support for your expensive product!
1 vote -
VERY HI
VERY HI
1 vote -
Unhappy with changes
Am disappointed with the new changes. I can no longer fill/sign multiple files at once and the combine file gives an error "could not organize"
1 voteHi Jamie,
We are sorry you are experiencing trouble with this feature . We are triaging your issue and are gathering more information to understand the problem better. Could you provide more information about it? For example the file you use or the steps you do to encounter this issue.
Thanks,
Sign in Acrobat Web
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Automatic Field Detection Issue
Please, please, please, please turn off automatic field detection. It's ruining documents pre-prepared to send out for signature. The auto field detection is covering information already populated on the form and, in some cases, erases the information. This causes the client to have to sign multiple times or I have to print the form after signature to fill in the erased information. HELP
1 voteHi Damon,
We are sorry you are experiencing trouble with this feature . We are triaging your issue and are gathering more information to understand the problem better. Could you provide more information about it? For example the file you use or the steps you do to encounter this issue.
Thanks,
Sign in Acrobat Web
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Bad product
******** doesn’t even ******* work and I pay for this trash *** *. * Adobe.
1 voteHello Edward,
We are sorry you are having trouble with this feature. Could you provide more information about this issue?
Thanks,
Sign in Acrobat Web Team
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Aprire file
PER CARICARE UN DOCUMENTO IN ACROBAT HOME perchè DEVO METTERE LA PASS
ADOBE di Verifica ?1 vote -
1 vote
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Herramienta comparar no funciona
Cuando trato de comparar 2 documentos en pdf no me deja, ya instalé de nuevo y borre carpetas de adobe. Pero al tratar de realizar el procesos el programa se cierra y no genera nada.
1 vote -
Change to e-signature negatively impacting business process
Also related to the new e-sign interface, I don't see an option to cc a non-signatory administrative assistant who helps with tracking the progress and final filing of the signed documents. This has a significant negative impact on our business process and workflow.
2 votesHello Kam,
Thank you for providing more feedback for this feature. You can add a CC following the step 7 here: https://helpx.adobe.com/document-cloud/help/request-signature-22.html
If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Modern Request E-Signatures Interface is bad.
The new Request E-Signatures interface is un-intuitive and restrictive:
- I was not previously restricted to a maximum file size of 8mb. I often work with large files that need signatures and this is very prohibitive for me.
- I used to select an e-sign template initially before adding my other documents to be signed, and I had to google how to add other documents.
- When adding multiple documents to sign initially (after discovering that I needed to do that), the only way to change the order is to use the arrows on the side, which is very clunky…2 votesHello,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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slow to edit and upload files
THIS IS EXTREMELY SLOW
I am trying to upload a file and it's been stucj on uploading for 10 mins with a message " thanks for your patience"1 vote -
REply in my email ASAP
I Don't need Cloud storage .How we can down load all file in our computer Download?? How we can change this, we are not able to use Adobe IF we sign out..
1 vote -
issue with highlighting
Recently Microsoft has been first converting all pdfs to their version of PDFs in Windows. I set up the default to only use Adobe and now I can't highlight because the cursor is paragraphs long. Is there away to format the text or highlighter? It is rendering the PDFs for me as useless.
1 vote -
New Acrobat Layout
New Adobe Acrobat interface is bringing me to tears.
1 voteHello Kristine,
We are sorry you are having trouble with the new experience. Could you provide more information about what is causing you issues? This will help us to improve your experience.
Thanks,
Sign in Acrobat Web
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E-signature not working properly
When using a fillable form and requesting an e-signature with the new update, it removes some of my fillable boxes and when it gets sent out it is sent out in a different format then what I had it in.
1 voteHi Rebekah,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Rendering not correct
Vector graphics seem not to be rendered the same in the online version as in the desktop version.
1 voteHi Stefan Signer,
Thanks for reaching out to us. Are you observing this for all files or certain specific files? If possible, please share the document with us to investigate further.
Regards,
Acrobat Web team
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Make the whole or complete file available for download
While downloading the file I am getting only the front page but the whole file.
1 vote
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