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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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For a new feature request:

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  2. Description of desired feature
  3. Why the feature is needed

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  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat Web

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Feedback for Document Cloud Web

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5458 results found

  1. New E-Sign removed Features

    Functionality for E-Sign features have seemed to disappear. Half the time I get forced into legacy view, honestly I would prefer to have the option to switch.

    Adobe Acrobat's web interface is very buggy. Most of the time I cannot open or edit files without follow a very specific flow. For example, If I click on a Bulk send agreement draft in Recents and choose to edit it, it freezes. I have to go through the E-sign menu or create an all new bulk send most of the time.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hi Peter,

    We are happy to inform you that the issue that cause you problems for Send in bulk have been investigated and fixed. Please let us know if you continue to face this issue or you encounter any new ones.

    Thanks,

    Sign in Acrobat Web Team

  2. Ughhhhhhhhhh Stop It Stop Charging me

    WTF!!!!!! You charge me 21.99 per month and then serve me a Free Trial as a landing pqge???

    Summary

    Adobe, Inc.
    September 15, 2023·Automatic Payment
    − $21.24
    Paid with
    PayPal Credit$21.24
    on September 15, 2023
    Manage Adobe, Inc. payments
    Transaction ID
    8UU38585PR7344026
    Seller info
    Adobe, Inc.
    800-833-6687
    Invoice ID
    BL2553094590
    Purchase details
    APCC,ALL,MLP,DRI01,MUN,001,N/A
    Item #30000066
    $19.99
    Tax
    $1.25
    Total
    $21.24
    Print details
    Need help?
    If there's a problem, make sure to contact the seller through PayPal by March 13, 2024. You may be eligible for purchase protection
    Report a problem

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  3. Show My Account Services

    Why won't you exclusively show me the services that are included in my plan?
    I click on "Access Services" from my account and I often click on something that is listed under "My Services" that requires me to upgrade my account to use it.
    Don't show me something that requires an upgrade! Show me what is included in my package!

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  4. Onedrive Saving error

    I edit files on online by connecting OneDrive. However, when I edit the file first time, it is saved automatically and works properly, but after the first edit(hightlight, etc) the following error message occurs and the document cannot be saved.
    'Cannot read property 'code' of undefined'. I wonder this is a recent error, because I have used Adobe Acrobat in this way without a trouble since now. Thanks for your help!

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi 김동현 / 전문연구요원 / 지능정보융합학과,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Our team is prioritizing the saving issue, and I will provide an update once it is fixed.

    Best regards,

    Amit Gupta.

  5. Ik kan de apps niet gebruiken want ze werken niet!

    Hei spijt mij vreselijk maar de apps werken niet!

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  6. dönüştürme işlemi gerçekleştirilemiyor

    adobe acrobat pdften worde veya excele dönüştürme işlemini gerçekleştiremiyor.

    2 votes
    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

  7. Page order cannot be optimized for each language on document spread pages.

    For example, in documents written in vertical Japanese text, pages are generally displayed in right-to-left order. Currently, however, pages can only be displayed in left-to-right page order, and there is no way to optimize the page order for a language. A option is needed (it already exists in desktop application).

    1 vote
    Under review  ·  5 comments  ·  View PDF files  ·  Admin →
    How important is this to you?

  8. Awful

    Your product does not open on my desk top. Completely worthless. Now I have to close my account. Don't you dare bill me.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  9. Cookie pop up problems

    Please move your cookie bar. Our clients continually think they've signed their documents bust haven't seen the "click to sign" button because it's under the cookie notice. This happens constantly and necessitates numerous emails and phone calls to explain what should be a fast and easy way to get documents signed.

    4 votes
    1 comment  ·  Send for Signature  ·  Admin →
    How important is this to you?

  10. New version is close to unusable

    You should immediately fire anyone and everyone who thought this new version of Acrobat was even remotely usable. Everyone at our company hates it. This is the first time in years that I am actually looking for a product other than Adobe.

    1 vote
    0 comments  ·  Reviews  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Staci Flury,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.

    Regards,

    Amit.

  11. Comprimir

    Comprimir

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  12. Das ist äusserst Bescheiden für zusätzliche monatliche Kosten

    Wieso muss online mit Latenzen kämpfen und kann meine Anwendungen nicht auf dem PC nutzen?
    Wieso habe ich Einschränkungen in der Onlineversion? Auf dem PC kann ich milimetergenau das Blatt ausfüllen - Online habe ich 0 Kontrolle und nur noch 3 Einstellungen ....

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  13. Complaint

    This sucks - I liked having an app on my desktop that I could click on and go to my Adobe account and make a pdf - now it is on my favorites dropdown menu - it sucks

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  14. Ayıkladığım sayfalardan pdf oluşturamıyorum.

    Ayıkladığım sayfalardan pdf oluşturmaya çalışıyorum bir türlü olmuyor.

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  15. Convert PDF to Excel

    "Convert PDF to Excel online for free | Adobe Acrobat" this is a lie.

    1 vote
    1 comment  ·  Export PDF  ·  Admin →
    How important is this to you?

  16. Compress PDF is unable to process request

    Compress PDF is unable to process request

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  17. yOU GUYS SUCK PART 2

    MAKE IT NOT UESLESS. MY PARTNER SENDS ME A FILE, I GET MESSAGE "FILE NOT AVAILABLE" BRUTAL BRUTAL. WHY DO YOU GUYS HAVE TO MAKE IT SO BLOODY COMPLICATED. UNREAL. ADOBE IS SO USELESS.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  18. D is read as O

    Some of the letter are read & print wrong like,
    capital D as capital O

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  19. GUARDADO AUTOMATICO

    NO SE GUARDA AUTOMÁTICO, GENEREN BOTÓN PARA GUARDAR Y NO TENER QUE HACER CLOCK EN CONVERTIR O EDITAR.
    ESE ERROR TIENE AÑOS QUE PASO? =(

    2 votes
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  20. Failure converting to pdf

    Create pdf option not working in Adobe Acrobat premium

    1 vote
    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
    How important is this to you?
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