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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat Web

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5498 results found

  1. very slow

    I love adobe scan for android, first time using adobe cloud on desktop to get the files I just scanned:
    - Very slow to use on desktop
    - Cannot open file on new window using middle click button
    - Too many steps to rename file (Click on file, click on name menu, click on edit button, change name, save)

    1 vote
    Resolved  ·  1 comment  ·  Upload and Organize files  ·  Admin →
    How important is this to you?

  2. Massive Complaint

    I did NOT sign up for this service!! I cancelled muy account last year and somehow I've been getting billed again for 6 months this year!?!? This is like a virus on my computer. I don't want Adobe on my computer, nor do I want this service or to pay an astronomical amount for a service I don't want. thumbs down.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  3. cannot convert from pdf to word or word to pdf

    I Cannot convert any files. it friezes at the end and takes more them 20/25 mins and still does not convert the files from word or from PDF.
    can you help ?
    otherwise this will be end of my time with you guys.

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  4. What are the advantages of Appsierra's Mobile Testing Outsourcing Services

    Appsierra's Mobile Testing Outsourcing Services stand out in the competitive landscape of test companies for several compelling reasons:

    Expertise in Mobile Testing: Appsierra specializes in mobile app testing, which means our teams are highly skilled and experienced in this niche area. We understand the unique challenges that come with mobile app testing, such as varying device configurations, screen sizes, and operating systems.

    Comprehensive Testing: Our services cover a wide range of mobile testing types, including functional testing, usability testing, performance testing, security testing, and compatibility testing. This comprehensive approach ensures your mobile app is thoroughly evaluated for quality and reliability.

    …

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  5. CANOT DOWNLOAD DOCUMENT!!!

    You system will NT allow me to download the document, AFTER I have logged in!

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  6. Uploads take forever!!!!!!!!!!!!!

    Every time I try to upload a file to edit or use, it either takes forever or never loads and stays in endless loop. Not worth it if this is routine in Adobe

    1 vote
    Need Info  ·  1 comment  ·  Upload and Organize files  ·  Admin →
    How important is this to you?

  7. make rotating pages free

    charging people to rotate pages in a pdf file? really???

    1 vote
    Resolved  ·  1 comment  ·  Organize Pages  ·  Admin →
    How important is this to you?

  8. not support language

    hallo
    Unfortunately, when converting a PDF document to a PPT that containing the language, the result was not good, as we hope to support the Arabic language in all types of documents.
    Best regards

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  9. Kan niet abonnemeren

    Na tientallen keren in rondjes te draaien in de Adobe jungle weigert het platform mij te abonneren omdat het denkt dat ik in Wit-Rusland ben. Regio en lokale settings staan juist. Dit is het zoveelste probleem met Adobe. Bende klungelaars. Nooit nog één euro of dollar van mij.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  10. So frustrating and difficult with this , I do run on three machines so always have to drop one off but this is ridiculous

    I have spent 4 hours trying to get this working, I have been a subscriber for I dont know how long - and now "you request could not be completed. Adobe licence expired or not been activated which is ********

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  11. Angry - very angry!

    By immediately going back to the old format on ADOBE SIGN - THIS IS A TRAVESTY - there was NOTHING wrong with the old format. You have lost your minds if you think this is functional or intuitive. What galactically stupid programmer thought this was an improvement?? After 10 years - I am out and changing to something better than this garbage. This needs to be blown up on social media to get you to change.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello David,

    We are sorry you are having trouble with the new update. Could you provide more information about the problems you have about it please? This would help us improve your experience.

    Thanks,

    Sign in Acrobat Web Team

  12. Cancel my plan

    Hello!

    Please cancel my plan. It seems like I can`t do this on my own. Please, it is important!

    Annabell

    3 votes
    1 comment  ·  Subscription  ·  Admin →
    How important is this to you?

  13. Text not copying and pasting

    You coul make the text boxes actually copy and paste, this is supposed to be a premium, industry leading service. PDF is your bread and butter, and editing text is a nightmare

    2 votes
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Thomas Tickner,


    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow and file on which you faced the issue.

    2) Is it happening for all files or with any specific document only?

    Hoping to hear from you soon.


    Thanks,

    Indu

  14. Empty list in Documents page.

    The documents list is always empty, actually I've some files in it.
    The Space Usage Bar show NaN%.

    1 vote
    1 comment  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  15. Attachment Option No Longer Available

    A few days ago I realized the option to include an attachment had been removed from E-Sign. I'm not sure what drove the change or if the problem is on my end, but it's really disappointing to not have the attachment option any longer.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Kristy,
    To add an attachment field to the document, follow the next steps:

    1. Open the desire file with request signature.
    2. Add recipient.
    3. Click continue/okay.
    4. On Left Hand Panel, scroll and click "view more".
    5. Scroll down until you find "Attachments"
    6. Click on "Attachments"
    7. Click on the  document and place the field

    With this, the recipient should be able to attach a file to the agreement

    Hope this helps and let us know if you have another issue.

    Thanks,
    Sign in Acrobat Web Team

  16. Adobe sign feature with date included

    On the Adobe PDF sign feature, I'm coming up that when adding the recipient to date the signed document, you designate a format for the date. But when the recipient goes to sign, if they choose a format that doesn't fit the format chosen, an error message continues. But there is no guide or information/popup to indicate to the recipient the necessary format of the date that is needed in order for the document to be completed. I'm going to have use TEXT instead until I know this bug is corrected.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Tammy,

    For this we have two options, first is to add a field of "Date of signing" where it will automatically fill the date when the document gets signed. The other option is to add a tooltip to the date field, you can do this by following the nexts steps:

    1. Add a date field
    2. Click customize field
    3. In customize field content section click on tooltip
    4. Add the instructions you need

    And done!, with this you should able to see a tooltip when hovering over the date field. Also we do offer a message with a suggestion of how to fill it, should say something like "Please enter valid date, e.g., '12/31/2011'" 

    Hope this helps.

    Thanks, 

    Sing in Acrobat Web Team

  17. 行かない

    機種変更が上手くいかない

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  18. 機種変更

    機種変更 上手くいかない

    1 vote
    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

  19. Stamp for my signature

    We would like there to be a date/time stamp under our signature as well. Same as signer's signature.

    2 votes
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  20. All section in Documents not working

    I cannot get Documents 'All' section page

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?
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