4491 results found

1. problem

   mein Adobe funktioniert nicth mehr bitte dringend um kontaktaufnahne!!

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   Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi Cristoph Schlor,
   Thank you for contacting us. To assist you better, Can you please apprise with below information ?

   • Exact description of issue that you are facing ?
   • Screenshot of the issue being faced

   Thanks,
   Harshpreet

2. Rgv

   Good

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3. l'application est inerte

   Aujourd'hui Adobe Acrobat ne fonctionne pas, il n'y a pas moyen de combiner des fichiers, l'application est figée

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4. Feature request for all Web Apps

   Make all of these programs run from the browser! You should be able to fully edit and work with PDFs with progressive web apps and not require to download an app.

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   Started  ·  AdminAditya Gautam (Acrobat Web Team, Adobe) responded

   Hi Nolan,

   Thank you for using Acrobat Web. We do support PWA on Chrome where you can work with your PDF files already present on your Acrobat account.

   
   

   Regards,

   Acrobat Web Team

5. Add delete button

   Add the delete button so people can delete agreements quickly

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6. I PDF condivisi non vengono visualizzati

   Il link al documento condiviso non apre alcun file

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   Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi Arianna,
   Thank you for contacting us. Can you please provide us with the following information to assist you better.

   1. Is this happening for all files or any specific file?
   2. Is it possible to share a file for which you are facing this issue?

   Thanks,
   Harshpreet

7. Issue

   Hi, I am trying to combine two pdf but when I press combine the screen is staying blank. Is there an issue, please? Thank you

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   Under review  ·  AdminAditya Gautam (Acrobat Web Team, Adobe) responded

   Hi Shanice,

   We are currently investigating the issue on our end

   
   

   Regards,

   Acrobat Web Team

8. pdf not being open

   PDF are no longer being opened a white screen with the acrobat logo shows up

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   Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi Jean Tissot, 

   Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

   It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.

   Hope this helps in addressing the reported issue. We look forward to the continued feedback.

   Thanks,

   Harshpreet

9. Automatic Language selection prevents use of signature module

   Please allow the user to select a language in the signature module. We are a bilingual company, may of our forms are in both English and Mandrin to allow ease of use in both the US and China. English however is our language of choice. We cannot use Adobe sign and it automatically sends for signature using Mandrin. I and my Us colleages do not read or speak the language. While I am sure this was intended as a convenience it actually prevents us from using the module, it's difficult to sign when the instructions are automatically provided in a language you don't read, there is ZERO guidance as a result.

   Please allow the user to select a language in the signature module. We are a bilingual company, may of our forms are in both English and Mandrin to allow ease of use in both the US and China. English however is our language of choice. We cannot use Adobe sign and it automatically sends for signature using Mandrin. I and my Us colleages do not read or speak the language. While I am sure this was intended as a convenience it actually prevents us from using the module, it's difficult to sign when the instructions are automatically provided in a… more

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   Under review  ·  2 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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10. Missing filled text boxes

    The online editor is not working. When I download filled PDF. I can see only two of my filled text boxes. Others are just missing..

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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11. I want to open and edit on the desk top not in the cloud

    I don't want to work in the cloud. I want documents to open locally to mt computer. I much prefer the old functionality. This takes way longer to navigate and edit documents. Please give me a choice and don't force me to work in the cloud

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12. PDF condiviso

    Non riusciamo più a vedere il PDF condiviso:
    _TTStecnico2021-22libroITlowTO DOv.4.pdf

    Ci potete siatemare?
    Grazie

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    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi M M,

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

13. File menu doesn't appear so no option to manipulate files in any way

    The file menu doesn't appear, I see only a wheel spinning animation after click and I have no way to manipulate with files in any way. Reloading the page doesn't do anything.

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14. Nope

    Moving and resizing images is so tedious! I am using this as a free trial and there is no way I would pay for this software.

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    0 comments  ·  Edit PDFs  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Emily,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better. 

    1) Is it happening for all files or with any specific document only?

    2) Could you please share the workflow and file on which you faced the saving issue

    Hoping to hear from you soon.

    Regards,

    Harshpreet

15. UNABLE TO GET HELP ACCESSING SOFTWARE I AM PAYING FOR!!!!!!!

    Adobe has gone from one of my most trusted apps (when I could download to my computer) to THE MOST FRUSTRATING piece of technology I am forced to deal with in my business operations. The reason being is that I am paying for the subscription, but more times than not, I AM UNABLE TO ACTUALLY USE IT!!! Repeatedly, when I try to login, it tells me my subscription has expired and prompts me to PURCHASE A SERVICE I AM ALREADY PAYING FOR!!!! I attempted to get help with the online chat, and spent 40 minutes and could not get the problem resolved. The person said they would transfer me to technical support, but then the support line cut out, and I was not allowed to reach out to ANYBODY. So after A LOT of poking around, I FINALLY found an ACTUAL PHONE NUMBER to call. I have now been on hold for OVER TWO HOURS!!! And I have been forced to listen to really low sound quality music at high pitches that is EXTREMELY AGGRAVATING. I just want to convert a simple Word document to PDF, a process that should take no longer than 10 seconds, and I have been at this for almost 3 HOURS NOW!!! I have provided similar feedback in the past and nobody ever got back to me, so I am not sure who will see this. But there has GOT to be an easier way to get help gaining access to a software I am paying for!!

    Adobe has gone from one of my most trusted apps (when I could download to my computer) to THE MOST FRUSTRATING piece of technology I am forced to deal with in my business operations. The reason being is that I am paying for the subscription, but more times than not, I AM UNABLE TO ACTUALLY USE IT!!! Repeatedly, when I try to login, it tells me my subscription has expired and prompts me to PURCHASE A SERVICE I AM ALREADY PAYING FOR!!!! I attempted to get help with the online chat, and spent 40 minutes and could not get the… more

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16. Komprimieren

    unübersichtlich

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17. Bad, doesn't work

    Impossible to download or view the pdf uploaded on Adobe Acrobat, that's quite incredible to see that the most basic feature doesn't work and that I should go on a free alternative to reacht he desired output.

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    0 comments  ·  View PDF files  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Philippe Gary,

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

18. horrible service, adobe used to be great. Shame!

    It says it can convert bmp files. But it then says it cannot do it. This totally sucks.

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19. no way to remove date/time stamp from signatures now

    What happened to being able to remove the date/time stamp to the signatures? Previously, it was easy to turn it off/on under settings. You need to reinstall that feature. There is no clear way to turn off the date/time stamp now.

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    0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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    Under review  ·  AdminWanda (Admin, Adobe) responded

    Hi Val,

    Thanks for your feedback. We will look into this.

    Adobe Sign Team

20. Date and Time

    There is no way to check the date and time I shared a file with a receipient. I would say this is fundamental information.

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    Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Austin Rollinson,
    Thanks for reaching out. The feature to view date and time when a file is shared is not supported yet. We would be reviewing your request internally.
    Regards,
    Harshpreet