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Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  2. Description of desired feature
  3. Why the feature is needed

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Acrobat Web

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4429 results found

  1. Rarely do I use your E-signature feature that it isn't frustrating. My client gave me an incorrect email address. Today, he contacted me and corrected it, so I added a recipient. IT HASN'T RESENT and there isn't an option to "RESEND".

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Brent,

    Could you please let us know the name of the agreement that you encountered this problem so we can investigate? We checked your recent transactions in November and it seems all have been signed except one that has recipient email bounced.

    Thanks,

    Adobe Sign Team

  2. Perchè non posso più unire più pdf? Perchè non mi fa modificare i miei pdf?

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  3. My text is literally showing up as white this is not convenient at all! Please fix this

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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    Hi Samira, 

    Thank you for contacting us. To assist you better, Can you please apprise with below information ?

    • Exact description of issue that you are facing ?
    • Is it happening for all files or specific files?
    • Screenshot of the issue being faced 

    Thanks,

    Harshpreet


  4. Its good tool to convert from one format to other format, I found it to be very efficent tool

    1 vote

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  5. YOur companyh is kknowingly cheating people. Y9our reps refuse to refund my money even though your product does not work for most of my pdf files. They say it doesn;t matter if yuor product does not work.

    1 vote

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  6. Adobe DC documents are moving very slowly where it freeze up frequently. Is there a known internal issue with Adobe as our organization has not been able to resolve.

    1 vote

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    Hi Tiffany, 

    Thank you for contacting us. To assist you better, Can you please apprise us with below information ?

    1. Is this happening for all files or any specific file?
    2. Is it possible to share a file for which you are facing this issue?

    Thanks,
    Harshpreet

  7. It would be great if you could search the comments. We do proofing on documents, and there are often 100+ comments, each with a comment chain beneath it. The email notifications don't take you directly to the comment. If you could search by keyword, that could help a person locate the comment that they're looking for.

    2 votes

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    0 comments  ·  Commenting  ·  Admin →
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  8. Your desktop application, would not let me sign out into my other account because it kept prompting me to upgrade or try a free trial.

    Seriously? I PAY for the service and can't even log into my PAID ACCOUNT because you guys make it so the only option is to upgrade the current account. No option to change accounts, NOTHING in terms of FAQs or help for this.

    Honestly amazes me a company like adobe can't figure this out. So simple, HAVING PAID USERS ABLE LOG INTO THEIR ACCOUNTS WITH OUT BEING BLOCKED BY A "GIVE ME MORE MONEY" dialogue.

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  9. facebook.com login/identify: I can't login to Facebook.
    If you're having trouble logging into your Facebook account, here are a few things you can try. https://www.weboquest.com/facebook-com-login-identify-cant-login-facebook

    Try to recover your Facebook account
    1. Go to facebook.com/login/identify and follow the instructions. Make sure you're using a computer or mobile phone that you've previously used to log in to your Facebook account.
    |amplifier|
    2. Find the account you want to recover. You can search for your account by name, email address, or phone number.

    1. Follow the steps on the screen to reset your account password. Facebook

    Recover your Facebook account from a friend…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  10. Been trying off and on for a year to unsubscribe. Now I get a message saying it will roll over. Bloody thieves!!!

    4 votes

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    0 comments  ·  Home  ·  Admin →
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  11. not functioning

    1 vote

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    Hi Chioma,

    Thank you for contacting us. 

    Unfortunately, the operation you are trying to perform is currently not supported in your region. You have our sincerest apologies for any inconvenience caused.

    Regards,

    Acrobat web team

  12. Please make it possible that viewers can use interactive elements (made in Indesign) in the shared PDF.

    1 vote

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    Hi Niels, 

    Thanks for sharing your feedback. While we are reviewing this request internally, Can you please apprise us with below information ? 


    • Type of interactive elements that you use in InDesign 
    • Is it possible to share the original InDesign file ?

    Thanks,

    Harshpreet

  13. Why is it so difficult/impossible to share a folder?

    2 votes

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    0 comments  ·  Share files  ·  Admin →
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  14. When is Adobe going to upgrade this badly designed and built piece of rubbish?
    The page takes over a minute to load properly before I can do anything. The interface is slow and clunky (maybe implement drag and drop?). It feels like I'm taking a great leap backwards to 1993.
    Come on Adobe, you're better than this

    1 vote

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  15. Guten Tag, ich benötige noch eine weitere Lizenz für meinen Mitarbeiter. Ist das möglich ?
    Mit freundlichen Grüßen
    Kerstin Obladen

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. Convertion of the document was poorly done,unhelpful

    1 vote

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    Resolved  ·  1 comment  ·  Other  ·  Admin →
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  17. This whole "pay per Adobe feature" that used to exist for free in previous versions really sucks. I'm disappointed in your product and will not be purchasing anything, instead it will just cost me effort to find free workarounds onine

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  18. Receiver of E-sign request is experience errors ("Network Error") and perceived slowness in switching to Management screen after signing documents and loading documents.
    I understand there may be issues with Firewall and other security applications in place that could limit throughput, but Esign is an important service for enterprises and would hope some promotion to white-list appropriate websites providing this service would be communicated.

    1 vote

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  19. Suggestions to fix the problem are always ignored by the team both online and by phone.

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  20. I’m trying to cancel subscription. Please assist.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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