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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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6490 results found

  1. Message Body - can't be deleted - Send out for Signature

    I had issues when Sending the document to signature, I could not delete any of the text in the message body.

    2 votes

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    0 comments  ·  Send for Signature  ·  Admin →
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    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  2. Einstellungen werden nicht synchronisiert

    Leider lässt sich das synchronisieren von Einstellungen nicht aktivieren. Wenn man den Haken setzt und auf OK geht, wird die Einstellung nicht gespeichert.

    1 vote

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    Resolved  ·  1 comment  ·  Other  ·  Admin →
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  3. Getting scammed in adobe, support not doing anything about it

    Very disappointed with support, closed my chat before resolving anything, said they will transfer to a supervisor... total failure

    1 vote

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  4. Creative movement song listed wrong

    Creative Movement T/Th song is You’ve Got A Friend in Me
    Thank you :)

    1 vote

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    0 comments  ·  Documents/Upload  ·  Admin →
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  5. Worst Support ever

    The people that are in support at Adobe are the worst support I've ever encountered. None of them know anything about the product they are supporting.

    1 vote

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  6. Yükleme Sorunu- 1,5 aydır

    Creative Cloudu 2023 Aralık başında aldım, Adobe Acrobatı bile indiremedim. Sürekli hata alıyorum. Şöyle :
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example, ERROR: DW003, DW071 ...

    -------------------------------------- Summary --------------------------------------

    • 0 fatal error(s), 2 error(s)

    ----------- Payload: Adobe Acrobat 23.8.20470.0 Adobe Acrobat\Setup.exe_23.008.20470 -----------

    ERROR: DW071:

    ERROR: DW003: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1603

    Ayrıca lisans bedellerini ödemiş olmama rağmen hala ürünü satın alın ibarelerinin çıkması da çok anlamsız. Bir müşteri olarak çok mutsuzum

    3 votes

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  7. Error message

    Why am I constantly getting this pop up? How do I make it go away?

    1 vote

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  8. NEED DOWNLOAD BUTTON ON PDF FILES

    WHY IS THERE NO DOWNLOAD PDF BUTTON HERE?

    1 vote

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  9. QUESTION

    Why is it saying I can merge files into one and everytime I try it asks me to choose a plan. IT'S FREE, I DON'T WANT TO CHOOSE A PLAN! PLEASE HELP

    1 vote

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  10. Junk nothing works cant even inlarge file

    Junk product

    1 vote

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    Need Info  ·  0 comments  ·  Edit PDFs  ·  Admin →
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  11. I'm experiencing issues accessing Pro plan features on the web version

    I am unable to use the features included in the Pro plan on the web version. Despite refreshing the page multiple times and even re-entering the site, the functionalities remain inaccessible. However, I tried using them in the app, and there were no issues.

    2 votes

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    0 comments  ·  Subscription  ·  Admin →
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  12. Compression issue

    I mean it's great you have this site because Acrobat compression literally does nothing, but why does it offer me a much smaller file size to download and then say "The file is already compressed"?

    1 vote

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  13. the function doesn't work the app corrupt your documents.

    Each time I save, download and covert files and combine my document. My document doesn't save or inserts. corrupting my documents. somewhere theirs a big and it's not fully operations.

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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    Under review  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Tiawana,

    We are sorry you are experiencing trouble with this feature. We are currently working on triaging your issue and are gathering more information to understand the problem better.

    We appreciate your patience!

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  14. https://acrobat.adobe.com/id/urn:aaid:sc:US:82d64bb4-5569-4ae6-a58c-dcf8a82e100d?locale=en-US&x-product=AdobeHome%2F1.0&guid=ad6ef6d3-b930-4

    Editing PDF's is impossible. why am I paying for that feature but unable to use it.... unable select text and when typing replacement it is not a font but symbols. I hate this updated version

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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  15. Unbekannte Datei von adobe.com

    Sehr geehrte Damen und Herren.
    Leider habe ich keinen anderen Weg zur Kontaktaufnahme gefunden und bin darauf angewiesen, daß Sie hierauf reagieren.
    Bei mir tauchen "*.nef.$.jpg" Dateien in allen Ordnern auf, die Nikon-Rohdateien = nef-Dateien enthalten.
    Wenn Sie die angehängte Datei mit einem Texteditor öffnen, können Sie im header der Datei erkennen, daß Sie sich mehrfach mit "adobe.com" eingetragen haben.
    Können Sie bitte mitteilen, welches meiner vielen adobe-Programme diese Dateien erzeugt, damit ich dieses deinstallieren kann. Beziehungsweise mir mitteilen in welchem Programm mit welchem Parameter diese Dateien nicht mehr erzeugt werden?
    Vielen Dank für eine Rückmeldung an:
    testmeinpostfach@gmail.com

    1 vote

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  16. Feedback

    This is scenario 2 correct? Dance studio cycle room and babysitting room all made into one. That would be DT? What about other side that is highlighted.

    1 vote

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  17. I miss my stand alone

    YUCK! I miss my stand alone program

    1 vote

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  18. FIX your tool

    Fix your product

    I just sent a document for e-sign. I give you permission to look into the document I sent in last 1 hour from this msg.

    Look at the email body. Kosuke Mori is no where in the document sent but is mentioned in the email. If the customer sees the same thing, it is a DISASTER!

    After sending the document, I can't see which fields are assigned to which users!!!

    Fix these two things please

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Under review  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Subhajit Mandal,

    We are sorry you are experiencing trouble with this feature. We are currently working on triaging your issue and are gathering more information to understand the problem better.

    We appreciate your patience!

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  19. Propuesta 3 con recomendación

    Propuesta 3, me gusta mucho si me gustaría que tuviese algún otro detalle con alguna flor/diseño y como para darle un toque más único de la marca , también fuese como el logo alterno fuese como del primero con la “U”.

    2 votes

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    0 comments  ·  Commenting  ·  Admin →
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  20. Bulk send keeps saying proccessing

    Make bulk send work....

    2 votes

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    0 comments  ·  Send for Signature  ·  Admin →
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    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Henrik,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

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