5209 results found
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it isnt opening the attached documents sent out
the pdf document is not opening
1 vote -
Cancelled before
I believe this is the second time I’ve cancelled. Not sure why I was billed for Oct when I had previously canceled
1 voteThanks Paul for reaching out to us and apology for the trouble. We are reviewing your issue internally and will et back to you.
Regards,
Shweta -
Kündigung
Wieso kann man ihre Produkte nirgendwo löschen? Die man nicht braucht ? Ich habe versucht anzurufen aber Sie sprechen 🗣 nur englisch
MarionGatz1 vote -
tr
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1 vote -
Difficult to find the installer if user wants to reinstall
For licensed users, when they need to reinstall the product. They sign in to Adobe and they get lost. There is no apparent link or page showing the product installer they can download upon logging in. It is very inconvenient to scroll through the page and go to another link or section to find the installer. This should be easy to get to. It is sometimes very frustrating.
1 vote -
Initial user sign-in not intuitive and too many choices.
The initial new user sign-in for company user is not intuitive. User's license is obviously a company license, it shouldn't let user choose if it's a personal or company account. Yesterday, a new user sign-in setup her password, and below that she can choose which country. As our company is based in Norway, the country should remain Norway but user chose her home country. She was not able to access the license. Can these please be rectified?
1 vote -
complicated
searched high and low and can't find how to edit my signature. what a joke
1 vote -
Changes disappear from final document
When I go to share a link or download a copy, none of the changes are present. It's a web-based copy function.
1 voteHello Isobel,
Thanks for your feedback. Could you please provide some more details to help us understand the problem.
Thanks in advance,
Adobe Sign Team
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I can’t convert to pdf
I can’t convert. It says I should contact support
1 voteHi Opajimi.
Thanks for reaching out to us and apology for the trouble. We are very sorry to tell that Acrobat Web is not supported in your region currently.
Regards,
Shweta -
Drawing tools - Line drawing
The Line tool should not stay active after the first line you draw, just like every other Drawing tool. It's frustrating to draw a line, then click somewhere in the document and you're drawing another line. I don't think the majority of users use this Line drawing one right after another.
Or maybe make it an option in Preferences. Either way, it's very frustrating while reviewing a document using Comments. Thank you.
1 vote -
poor processing
Guys, please get this feature together. I have had errors on a very basic function. Just trying to compress a PDF. Now I have to go to a third party.
1 voteHi Kyle,
Thanks for reaching out to us and apology for any trouble caused. In order to help you and doing further investigation of issue, please provide more info like any screenshot for error message or if you can provide file that is used.
Thanks,
Shweta -
incorrect of all document
يوجد خطأ بالملفات التي تحت الاجراء وهناك تكرار بالملفات المكتملة
1 vote -
Bad
Unusuable. pages are overlapping at the bottom for no reason.
1 vote -
Version Control
This is the WORST shared doc/cloud UX I've ever been forced to deal with. Adobe has literally amplified the version control issue. How do i opt out of your cloud and work with native docs instead?
1 vote -
converting not working
not working properly
2 votesHi Prince,
Thanks for reaching out. Please help us with providing more info here. Are you facing any issue while conversion or throwing some error? Please provide any screen for error or source file that you are trying to convert
Regards,
Shweta -
Horrendous UX on iPhone 13 pro
This app does not work at all on the new iPhone 13 pro. It worked better on my old XS. My account doesn’t stay logged in despite selecting “stay logged in.” The entire user experience for sending a template is not functional. I’m not sure how it could be this messed up. Nothing works, or zooms. You can’t see many of the fields. The email field populates the first half of one letter. The screen doesn’t rotate. Holy **** this is an absolute mess. I’m switching to DocuSign immediately. You guys really messed up. Bad
1 vote -
Highlights Disappear in Document
Highlighted text in documents disappears after either saving the document that has been highlighted and also when working on the document in real time. When scrolling to the next page, sometimes the text and highlights of some or all pages disappears. After closing the document and reopening, sometimes the changes are completely gone and unrecoverable and sometimes the text comes back but highlights do not.
2 votes -
Tracked Changes Feature
Have a tracked changes feature or tool for Adobe Acrobat Pro DC. Currently the only way to "track changes" is edit the text, strikethrough, change the color of the text and comment. This way takes a lot of clicks and is not efficient and changes and comments cannot be easily incorporated into the document. It would be helpful if there was a Tracked changes feature just like MS Word.
Thank you!1 vote -
suggestion
Hi
first of all thank you for the product and the support.
secondly i would like to suggest the following :
1- adding a search option within the tabs of agreements (in progress, completed)
2- provide a notification mechanism as a chat or a button in the platform to send a request faster than the email
thank you1 vote -
Unhappy feedback
I would like to complain about the "bait and switch" tactic of allowing me to compress one PDF file without signing in, then offering to compress another file WITHOUT notification that in order to download the second file, I will need to sign in to an account. This is super lame, inconvenient and dims my perception of Adobe's brand.
1 vote
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