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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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5209 results found

  1. 1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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  2. Your compress options on this tool are backwards - when I compress with "High compression low quality", I get a larger file than when I compress with "low compression high quality" which is backwards.

    1 vote

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    Resolved  ·  0 comments  ·  Edit PDFs  ·  Admin →
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  3. Need a phone number at Adobe to cancel my plan otherwise the system is not letting me do it. Thanks

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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    Hi Denise,

    Thanks for reaching out and apology for the trouble. Could you please tell us what specific flow is not working for you?
    If you are using commenting on Web and it didnt worked then it should be resolved now. I request you to please try the workflow again and let us know its working for you. You can send me email directly as well on sverma@adobe.com

    Regards,
    Shweta
    Sr, QA Lead, Acrobat Web

  4. All comments added by my recipient appear in the top right corner, as a bunch. I cannot see which part of the PDF they pertain to. This happens every time whether I view on browser or in Acrobat.

    2 votes

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    0 comments  ·  Commenting  ·  Admin →
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  5. There is an error that happens sometimes when clicking a previously working link. after clicking the link the adobe document wont load, it displays a grey screen with the following message in it 'Something went wrong, try again later". I am having to go to my adobe home page and access the document from my recent document links.

    1 vote

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  6. saying a service a free and then forcing people to pay is scummy. Businesses like you are the reason why the world is failing. Whoever is involved in this **** please do us all a favor and neck yourself.

    2 votes

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  7. Very Bad, Losing data while converting PDF to Excel after installing latest version. Earlier it was working fine

    2 votes

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    Need Info  ·  1 comment  ·  Export PDF  ·  Admin →
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  8. After editing and downloading documents the spacing is always off. I pay for this service and am disappointed by the quality.

    3 votes

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    0 comments  ·  Commenting  ·  Admin →
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  9. I absolutely detest one aspect of Adobe. I hate (but can live with) the fact that I am prohibited from having Adobe active on more than 2 devices at any one time. What I detest is that when I open a PDF from the device that is not active, it tells me it must shut down!!! Why not just tell me to deactivate another device, send me to a log-in page to select a device to deactivate? Then I wouldn't have to open Adobe, log-in, deactivate a device, then reopen my document. What a waste of time!! This is such…

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  10. 1 vote

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  11. Corp.s Cristo amen

    2 votes

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    0 comments  ·  Export PDF  ·  Admin →
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  12. goed

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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  13. The login requires entering the password twice which is unusual.
    Most importantly the back button at the top left corner requires you login again. Every time. With passwords required twice. This MUST change.
    It requires 6 clicks to ultimately get to a template. This is so lame.
    The formatting enlarges at the final send screen and doesn’t adjust.
    I could go on but these are the biggest hassle.

    1 vote

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    0 comments  ·  Reviews  ·  Admin →
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    Hi David,

    W.R.T. password required twice, is it once for Acrobat Web https://documentcloud.adobe.com and once for Adobe Sign mobile app (as mentioned in your other post)? We will look into improving the experience.

    Could you please provide more details for the other issues?

    • 6 clicks to get to a template: is it regarding the navigation from Home page to the template Actions like “Use Template” in Documents page?
    • The formatting enlarges: is it the screen after you send for signature? Could you please share a screenshot?

    If you have other suggestions/feedback, we’d like to hear from you.

    Thank you,
    Adobe Sign Team

  14. Option "Compress PDF" on https://documentcloud.adobe.com suffers significant bug that persisted with months. On several occasions when trying to upload and compress a scanned pdf I receive a message that the file is already compressed. When I try the same operation with the desktop app on the same file - it is compressed without any problem. This happens so often that it renders the online service nearly useless.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Petko,

    Sorry to hear that you are facing issues with compressing a file on Web. In order to help you better, please share more info with us. Like whats the size of the file, does it have only text or images too or if possible share the file with us so that we can investigate further.

    Also, web version provide 3 different settings for compress (Low, Medium and High). Could you please confirm if the file dont compress with even High compression.

    You can send the details or file on my email Id directly also – sverma@adobe.com

    Thanks,
    Shweta

  15. Just downloaded the app. This is exactly the same as the web version. Literally the exact same. you even have a link to “get the app“ IN the ******* app. The login is just as onerous as the web version and the navigation is awful.

    1 vote

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    0 comments  ·  Home  ·  Admin →
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    Hi David,

    The Acrobat Web app https://documentcloud.adobe.com in mobile browser redirects you to download the Adobe Sign mobile app in certain flow. We will look into improving the experience.

    In the meantime, you can use Request Signatures within Acrobat Web on tablet or desktop browser.

    Thank you for your feedback.
    Adobe Sign Team

  16. For people signing documents etc., after they have signed and applied, it should say Click to send, NOT Click to sign as most people think because they have already signed they do not need to click the button and then we don't receive and are chasing signed documents all the time.

    2 votes

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  17. I am not able to save PDF files after editing them using this service. Gives me an error number of 105. Says the file cannot be read when saving. Really need this solved since I am working from home.

    3 votes

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    0 comments  ·  Edit PDFs  ·  Admin →
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  18. I use the watermark feature 10-20 times a day and have an action that places my pre-set watermark for me on standard-sized documents. But when I need to watermark art that is bigger - say a banner or sign - i have another watermark pre-set. I've created a 2nd action for that.

    It would be nice to be able to change the color of the icon or number the icon or do something that differentiates the various action icons on the toolbar.

    Thanks

    1 vote

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  19. Bu simgeler ne anlama geliyor

    1 vote

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    Hi Demir Erzurum,

    Thanks for reaching out. To assist you more, we would need a screenshot of the icons that you are talking about. Can you please share the screenshot ?

    Regards,
    Harshpreet Kaur

  20. নিউজ মিডিয়া আললাই

    1 vote

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    0 comments  ·  Organize Pages  ·  Admin →
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