5175 results found

1. False and misleading customer service claims

   You need to vastly improve the training of your support staff- I went through 5 agents and three hours of my time trying to get a simple question answered- one agent 'Priya' completely misinformed me about HIPAA compliance and a BAA contract associated with upgrading to Adobe Acrobat DC --Me: "Does that plan offer a BAA contract and is it HIPAA compliant?"
   Priya
   "Yes, as it includes Adobe sign features in it. Once I will change your plan I will connect you to the Adobe sign support and they will help you with the BAA contract."

   and it then took me almost 3 hours to fund out this tidbit of information was completely false:
   "Prashant

   "Just went through the chat. I realize what the agent Priya told you started all this trouble. Apologies for your time spend here although I had no control over it.
   community.adobe.com , you can post your query in here, they will help you with this. Or I can help you in cancelling the plan as the product is not compatible with your need. I will also create the refund for the charge that has been made. I hope that will be okay for you."
   SEE ATTACHED THE COMPLETE CUSTOMER SUPPORT DISASTER THAT I EXPERIENCED

   You need to vastly improve the training of your support staff- I went through 5 agents and three hours of my time trying to get a simple question answered- one agent 'Priya' completely misinformed me about HIPAA compliance and a BAA contract associated with upgrading to Adobe Acrobat DC --Me: "Does that plan offer a BAA contract and is it HIPAA compliant?"
   Priya
   "Yes, as it includes Adobe sign features in it. Once I will change your plan I will connect you to the Adobe sign support and they will help you with the BAA contract."

   and it then took… more

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2. Accidental deletion

   When you click the three dots to the right of the file (download, create, delete, combine, etc.) you have the download and delete right next to each other. Do you know how many times I have accidently deleted a file when trying to download it? There is also no undo or trash that you can retrieve a file you accidently delete. Can you please either move the download and delete buttons, away from each other. Or allow an option to undo, or restore from the trash, or a pop up that says "Are you sure you want to delete this item?" Just something that help prevent accidently deleting a file. I really appreciate you taking the time to read this, thank you in advance!

   When you click the three dots to the right of the file (download, create, delete, combine, etc.) you have the download and delete right next to each other. Do you know how many times I have accidently deleted a file when trying to download it? There is also no undo or trash that you can retrieve a file you accidently delete. Can you please either move the download and delete buttons, away from each other. Or allow an option to undo, or restore from the trash, or a pop up that says "Are you sure you want to delete this… more

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3. emPTY WEBPAGE

   WEBPAGE IS EMPTY PLEASE HELP SO I CAN VIEW MY PDF FILES.

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4. Get rid of the popups

   Please stop all the annoying popups that show every time I open a new PDF. The "restore" popup is so terrible! It gets in the way of my document and I have to close it every time. I've searched online for a way to turn it off and can't find it. Thanks.

   2 votes

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5. Document language missing (eliminated)

   Hi!
   We are a company, who uses your services daily and we are very satisfied with the range.
   Yet, we have noticed you eliminated the option of SLOVENŠČINA (SLOVENIAN LANGUAGE) from the drop-down menu in the EXPORT PDF service, i.e. document language.

   We were very happy to learn you included this language since it has linguistic attributes many others do not incorporate, and we mainly work with that language.

   Ever since you eliminated it, it has been noticeably harder to work with documents in any form.

   Is there any possibility you will put it back on the menu? We would be very grateful.

   Thank you for your reply!

   Enisa

   Hi!
   We are a company, who uses your services daily and we are very satisfied with the range.
   Yet, we have noticed you eliminated the option of SLOVENŠČINA (SLOVENIAN LANGUAGE) from the drop-down menu in the EXPORT PDF service, i.e. document language.

   We were very happy to learn you included this language since it has linguistic attributes many others do not incorporate, and we mainly work with that language.

   Ever since you eliminated it, it has been noticeably harder to work with documents in any form.

   Is there any possibility you will put it back on the menu? We would… more

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   Resolved  ·  0 comments  ·  Export PDF  ·  Delete…  ·  Admin →
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6. drag screen left and right

   There should be a way to zoom in and still be able to drag the screen left or right to view all content. It is cumbersome to zoom out, select the location on the page to zoom back in.

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7. Reader does not work.

   Please make it work?

   I'm getting this message:

   Please wait... If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document. You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/go/reader_download. For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader. Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.

   Please make it work?

   I'm getting this message:

   Please wait... If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document. You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/go/reader_download. For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader. Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple Inc., registered in the United States and other countries. Linux… more

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8. Can not verify document to sign

   Fiz o login, tentei abrir documento enviado para assinatura, mas continua dizendo que o email não está correto.
   Se recebi o documento, o email está correto?!!!
   Se fiz login, o email está correto??!!
   Estou com o Adobe logado, mas abre outra tela ao tentar abrir o documento.

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   2 votes

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   Need Info  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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9. Immportant

   Dere kan forbedre ved at det IKKE må ventes med å signere av andre enn første jeg skriver på. Dette gjelder i mitt liv i dette tilfelle og har derfor skrevet testamente. De andre er klare til å underskrive, men får ikke mulighet og jeg synes at når jeg betaler som uføretrygdet og privat person burde få såpass ut av de pengene jeg betaler inn.

   4 votes

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   Gathering Feedback  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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10. The cloud application stinks

    Put it back the way it was before you went to the cloud. It was a lot easier to use when it's an app on my desktop with all the functions in place. Now you open something online and the way to merge docs, copy and paste, move pages and everything is just a mess. The way you had it was awesome. Why did you change it?

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11. Cannot Open Document

    I downloaded a document from the Motor Vehicle Commission webpage. I'm trying to open it but it's asking to enter a Document Open Password. It says, 'AddressChangeConfirmatio...' is protected but I don't even remember setting a password.

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12. Virker ikke

    Lorte program der ikke virke

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13. How to merge more than 12 docs at once?

    Hi Adobe, I recenetly moved from small PDF to adobe and note that adobe limts me to merging 12 PDF documents at any one time. This doesnt work in my job, can I unlock the ability to merge more docs somehow? Or can you fix my loghin to allow more docs to be merged?

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14. Way too complicated!

    o open? I just want to share a file? This is way too complicated.I have wasted a huge amount of time trying todo this!!

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15. Not working for conversion of pdf to docx

    Converting pdf to docx is not working at all. I've tried several files and application will not convert. I have online Adobe Acrobat. I have a subscription.

    2 votes

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16. Please cancel my sibscription

    I need to cancel my membership and dont know who my administrator is. Can someone please contact me and help me do this?
    289 983 7613 or denese.ober@siemens.com
    There is no option to contact an email address or phone number for Adobe and the help is just a series of links. This is terrible customer service.

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17. Adobe DC not synched cross Browser/Mac to iphone app

    Hallo, ich bin Adobe Creative Suite Pro User. Ich zahle viel Geld dafür und bin grundsätzlich zufrieden mit der Leistung. ABER, was ich nicht verstehe ist warum die Dokumente, welche in der Desktop (MAC) App und Chrome Browser Version als Vereinbarungen bezeichnet werden so nicht in der Adobe Reader DC App auf dem Iphone angezeigt werden können. Auch in der Übersicht unter Zuletzt Verwendete sehe ich die Vereinbarungen/Dokumente in der IPhone app nicht vs. der Browser bzw. Desktop Version. Anbei das Transkript mit Ihrem Kundenservice Mitarbeiter. Das ursprüngliche Problem mit dem "Einfrieren" liegt erfreulicherweise nicht mehr vor. Anbei einige Screeshots, danke für Ihre Hilfe. BG Philipp Mühlbauer

    Hallo, ich bin Adobe Creative Suite Pro User. Ich zahle viel Geld dafür und bin grundsätzlich zufrieden mit der Leistung. ABER, was ich nicht verstehe ist warum die Dokumente, welche in der Desktop (MAC) App und Chrome Browser Version als Vereinbarungen bezeichnet werden so nicht in der Adobe Reader DC App auf dem Iphone angezeigt werden können. Auch in der Übersicht unter Zuletzt Verwendete sehe ich die Vereinbarungen/Dokumente in der IPhone app nicht vs. der Browser bzw. Desktop Version. Anbei das Transkript mit Ihrem Kundenservice Mitarbeiter. Das ursprüngliche Problem mit dem "Einfrieren" liegt erfreulicherweise nicht mehr vor. Anbei einige Screeshots,… more

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    1 vote

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18. تحويل الملف Convert file

    I want to convert the file
    There is no Arabic language

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    2 votes

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19. Not compatible to every Hindi Fonts.

    Adobe PDF converter does not convert all the Hindi Fonts as it is. While other PDF converter does it very easy easily. Please do for the same.

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20. alshari1981@yahoo.com

    Lesbian,💋 **** 💝 good 👍

    1 vote

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