5916 results found
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Issues with compressing files
Option "Compress PDF" on https://documentcloud.adobe.com suffers significant bug that persisted with months. On several occasions when trying to upload and compress a scanned pdf I receive a message that the file is already compressed. When I try the same operation with the desktop app on the same file - it is compressed without any problem. This happens so often that it renders the online service nearly useless.
1 voteHi Petko,
Sorry to hear that you are facing issues with compressing a file on Web. In order to help you better, please share more info with us. Like whats the size of the file, does it have only text or images too or if possible share the file with us so that we can investigate further.
Also, web version provide 3 different settings for compress (Low, Medium and High). Could you please confirm if the file dont compress with even High compression.
You can send the details or file on my email Id directly also – sverma@adobe.com
Thanks,
Shweta -
Terrible
Just downloaded the app. This is exactly the same as the web version. Literally the exact same. you even have a link to “get the app“ IN the ******* app. The login is just as onerous as the web version and the navigation is awful.
1 voteHi David,
The Acrobat Web app https://documentcloud.adobe.com in mobile browser redirects you to download the Adobe Sign mobile app in certain flow. We will look into improving the experience.
In the meantime, you can use Request Signatures within Acrobat Web on tablet or desktop browser.
Thank you for your feedback.
Adobe Sign Team -
Echosign
For people signing documents etc., after they have signed and applied, it should say Click to send, NOT Click to sign as most people think because they have already signed they do not need to click the button and then we don't receive and are chasing signed documents all the time.
2 votesHi Lori,
Thanks for your feedback. We’ll look into it.
Adobe Sign Team
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Cannot save PDF files when editing
I am not able to save PDF files after editing them using this service. Gives me an error number of 105. Says the file cannot be read when saving. Really need this solved since I am working from home.
3 votes -
Custom icons for actions
I use the watermark feature 10-20 times a day and have an action that places my pre-set watermark for me on standard-sized documents. But when I need to watermark art that is bigger - say a banner or sign - i have another watermark pre-set. I've created a 2nd action for that.
It would be nice to be able to change the color of the icon or number the icon or do something that differentiates the various action icons on the toolbar.
Thanks
1 vote -
Dosyayı açamıyorum
Bu simgeler ne anlama geliyor
1 voteHi Demir Erzurum,
Thanks for reaching out. To assist you more, we would need a screenshot of the icons that you are talking about. Can you please share the screenshot ?
Regards,
Harshpreet Kaur -
রূপসী বাংলা
নিউজ মিডিয়া আললাই
1 vote -
testo inserito non e lo stesso
Come mai che la police Helvetica non c'è? e non vuole metterla. quando modifico una scritta in Helvetica, ci dovrebbe essere la stessa,..per non dover cambiare tutto il documento scritto in con la police fonte helvetica?
1 vote -
1 vote
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converting like a 5 year old could
Every attempt to convert so far has given me images of the file in the converted program. Thanks, I couldn't do that on my own..
1 vote -
v
please dont make this webiste heavier it lags a lot and the browser crashes
1 voteHi, thank you for getting in contact, can you share some more details on the type of issues you are experiencing?
Can you share some of your workflows?
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Cancel plan not found on website and no one answers the telephone
I am not using this plan enough to justify this monthly fee.
I was not able to find how to cancel my plan online.
I was not able to reach anyone at the phone number listed on this monthly charge.
PLEASE stop charging my Credit card for this monthly plan.1 voteHi Donna,
Glad to hear that you are able to get the resolution here.
Thanks,
Shweta -
Pls add dark mode
Please add dark mode
4 votesHi SuperHero,
Thanks for reaching out to us. We are reviewing this request internally.
Regards,
Shweta -
can't open xdf files at all
Please support XDF on Adobe online, I can't open the pdf at all because it says "The document you are trying to load requires Adobe Reader 8 or higher. You may not have the Adobe Reader installed or your viewing environment may not be properly configured to use Adobe Reader. "
1 vote -
Alterar cor de parte do documento ocultado
Olá! Estou usando a ferramenta Ocultar em arquivos PDF. Sabem me dizer se consigo alterar a cor? Por exemplo, ao invés de preto usar um tom de cinza.
1 vote -
App
The app keeps crashing in and then out and I need to login again please fix it and have notifications and location for this app and update this app please if you want to email me back
jvcfc1@gmail.com1 voteThanks for reaching out to us and apology for the trouble you are facing. In order to help you out, please provide more details on the issue you are facing while using the app.
If you want you can send details on my mail id directly – sverma@adobe.com
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Cancel subscription
Cant reach the profile page. I wanted to cancel the trial subscription I opted in this week.
I am not able to reach the profile/subscription change page. Can you please cancel the subscription from my account on your end?
11 votes -
Combine error
I have Acrobat Pro DC and it keeps giving me an error when I try to combine 2 pdf files.
2 votes -
Perfectly **** experience
This product experience is as **** as it gets so I guess you can't improve on that. **** perfected, well done!
2 votes -
Difficult to understand what it does and how to use it - waste of money
I paid for my licence but it's really difficult to know (i) what it does, and (ii) how to use it. At this point it seems like a complete waste of money. I'm really ****** off by this experience and certainly won't recommend it to anyone.
1 vote
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