6104 results found

1. Can't sign a file that is already in Document Cloud.

   There is a file ready fo me to sign in the documentcloud. It is in the Home tab. When I select it and click "Fill & Sign" I am asked to upload a file. I don't want to upload a document, because it is already there and I selected it to be able to sign it but the system appears to have forgotten all that.
   This is a bug, right ? It makes no sense to me otherwise.

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   Resolved  ·  2 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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2. add a photo or screenshot

   how can you add an image to these?

   Feedback often involves the client telling us to change out one photo for another and it would be ideal to be able to do that using comments.

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3. Header not exported correctly

   https://www.dropbox.com/s/prc2av19p3t9rkl/Screenshot%202020-02-23%2017.26.26.png?dl=0

   When exporting max excel files to PDF the converter changes headers and footers to random strings not what is in the file

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4. Cannot allow comments when saring

   I am not able to "allow comments" when sharing a file. See message I get in attached screenshot. Can you please help me fix this?

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5. Not converting well (a lot of errors in conversions)

   it is not converting as it is. there is a lot of changes in conversion.
   Pls see to it. What i expected, it didn't fulfill even to 50%.

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6. Verificiation

   Adobe does not send pass word to phone have tro resend, resend, resend resend resend reasend,

   Finally ******* sends verification code and then closes account for 24 ******* hours due to too many attempts.
   ********!!

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7. loses formatting and some text

   Whatever you changed on the convert pdf to word made the process much, much worse.

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8. Adobe scan multiple pages different sizes

   Adobe Scan has an annoying issue regarding scanning. I scan a 4 pages A4 document and each page gets a different size! Please fix this or provide us a way to define the size for all pages of a single document.
   Thank you and best regards,
   Rui

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9. url or code for web form

   Please update your tutorial for web forms. The new sign interface is not user friendly. The old version was easy to get code or a url for a website. Can't find it anywhere now and your tutorial shows the old interface

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   Resolved  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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10. Identificar números falsos

    Identificar los números falsos

    1 vote

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11. أفكار

    أفكار تبنتها Malu fater

    1 vote

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12. FILES ARE MISPLACED AND COMPROMISED!!!

    YOU SERIOUSLY NEED TO PAY ATTENTION TO A PRODUCT YOU ARE SELLING: THERE IS A DOCUMENT I SCANNED IT HAS A NAME OF A FILE SCANNED IN 2020, It shows a personal file of mine that is from 2017 that has NOTHING TO DO with my Real Estate Client. IF YOU ARE MIXING UP DOCUMENTS THAT BAD, HOW MANY WILL BE COMPROMISED??? I CAN TURN THIS INTO THE PROPER AUTHORITIES TO INVESTIGATE HOW MANY DOCUMENTS, PERSONAL DOCUMENTS MAY HAVE BEEN COMPROMISED IF YOU CANNOT EVEN CONTROL WHERE THEY LAND OR WHAT DATES THEY HAVE OR WHAT IS IN A DOCUMENT NAME. THAT IS JUST HORRIBLE. THIS IS WHAT IS IN THE DOCUMENT CLOUD.

    YOU SERIOUSLY NEED TO PAY ATTENTION TO A PRODUCT YOU ARE SELLING: THERE IS A DOCUMENT I SCANNED IT HAS A NAME OF A FILE SCANNED IN 2020, It shows a personal file of mine that is from 2017 that has NOTHING TO DO with my Real Estate Client. IF YOU ARE MIXING UP DOCUMENTS THAT BAD, HOW MANY WILL BE COMPROMISED??? I CAN TURN THIS INTO THE PROPER AUTHORITIES TO INVESTIGATE HOW MANY DOCUMENTS, PERSONAL DOCUMENTS MAY HAVE BEEN COMPROMISED IF YOU CANNOT EVEN CONTROL WHERE THEY LAND OR WHAT DATES THEY HAVE OR WHAT IS IN A DOCUMENT… more

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13. Can't scroll with Kensington Orbit

    can't scroll with a Kensington Orbit

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14. Error while inviting

    Getting "Error while inviting", without any explanation as to what the problem is

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15. Awful change to adobe sign interface -- where is create a web form gone???

    New adobe sign interface is awful!!!!! How do I know create a web form? Was so easy on the old sign. Even the tutorial on your own website for this shows the old interface. Its very very frustrating!!!!

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    Resolved  ·  3 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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16. trying to sell me pro dc

    every time I try to open a pdf, I get bounced out with the popup asking me to buy acrobat pro dc. I don't want it, can't afford it...this is so frustrating!

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    0 comments  ·  View PDF files  ·  Edit…  ·  Delete…  ·  Admin →
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17. Im not very technical...

    Adobe has made TREMENDOUS IMPROVEMENTS recently!!!!! It's compatible with almost anything anywhere, you can type... ON THE FRICKIN FORM ITSELF... like signing docs and such. You can save everything to a cloud, retrieve it, share it with anyone, anywhere... Edit it, print, scan. Adobe is the whole package! Adobe workers are geniuses.... Thank u for all your hard work!!

    2 votes

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18. New interface is not great

    Change it back.

    1 vote

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    1 comment  ·  Upload and Organize files  ·  Delete…  ·  Admin →
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19. Share entire folder

    I should be able to share an entire folder and not have to select each individual file to share

    5 votes

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20. Death by a Thousand Paper Cuts.

    Let me first say that I LOVE Adobe products. I have used Photoshop, Illustrator, After Effects, Premiere Pro, and even Flash back in the day.

    My experience with something as seemingly simple as Adobe Sign... has been horrific so far. I'm an entrepreneur, and all I wanted to do yesterday was send a test document to sign so I could see how it worked, and then send a contract to one of my first clients.

    It's now day two, and I still can't get it to work. One, the service is buried, so it took me a while to figure out how to even access Adobe Sign. I didn't know if it was an app I downloaded or only available online. I did find it once, created a test document to sign, put in signature fields and date fields with the tools, and sent it to two of my emails as a test. Only one email received it (I quadruple-checked the spelling and my inbox and my spam). On top of that, when I opened the document that did get properly emailed, there was no way for me to sign it.

    Adobe.com is constantly opening new tabs every time I click on any link, so in my search to figure out what I did wrong, looking for documentation on how this worked, I must have navigated away from the Document Cloud (which I didn't realize at the time what that even was).

    I couldn't remember where I accessed that Adobe Sign area, but everywhere I looked, Adobe.com was telling me I needed to buy it. "But... I just used it. You're telling me I need to buy it? I'm logged in. It should know I already have this." I tried to find where it said that Adobe Sign was included in my subscription (which I did EVENTUALLY find). I didn't know if this was a glitch or I'd somehow activated a demo and it wasn't really included. I contacted customer support, got bounced through five people who all thought it was someone other specialist's problem. By the time I actually got to the final person, I'd finally figured out that it's listed under web apps, and that I DID have it, but it still didn't explain why adobe.com was still trying to get me to pay more money for something I already had.

    The tech specialist gave me some resources (which were helpful). He explained there were two ways to access Adobe Sign. He asked if this was helpful and solved my problem. I honestly didn't know if it had or not. There were too many problems to even know what to ask at this point. He asked if he could close my case, so I said sure because I assumed he didn't want to sit there and wait for me to read everything.

    The documentation started out great! Until it started referencing menus and screens that I had not seen, and could not find anywhere. It talked about the importance of setting up your profile and settings in the beginning, but not where I needed to actually go to access them. My screen looked completely different, with fewer options than what was in the documentation. Were they on a desktop app? Was this a difference between Mac and PC? Was this online? Were these settings specifically for Sign or generally for my Adobe account? I looked everywhere I could think to. Nada. I still have no idea where those settings are. They looked important too--things like setting up my signature, timezone, stuff like that.

    I spent my whole day wrestling with this. Today, I woke up determined to tackle it. "I don't need to know everything there is to know about Adobe Sign. I just need to do another test, get that to work, repeat on my contract, and send it to the client. I can do this."

    But now, when I try to sign a document (which, by the way, if I need to sign it and the client needs to sign it, why are there only two options for if I need to OR if I need someone else to sign? Why isn't there an option for us both to sign?) I just get endless "Loading Adobe Sign..." and the spinning wheel of death, which has been spinning the entire duration of while I wrote this up (and I did try things like closing all other adobe tabs, restarting Chrome, restarting my computer). This experience has been like a death by a thousand paper cuts. I KNOW it shouldn't be this difficult. My stepdad talks about how easy it is to use--that's how I found out about it. But here I am midway through day 2, infinitely frustrated, and rapidly losing confidence that I can even use this product.

    Let me first say that I LOVE Adobe products. I have used Photoshop, Illustrator, After Effects, Premiere Pro, and even Flash back in the day.

    My experience with something as seemingly simple as Adobe Sign... has been horrific so far. I'm an entrepreneur, and all I wanted to do yesterday was send a test document to sign so I could see how it worked, and then send a contract to one of my first clients.

    It's now day two, and I still can't get it to work. One, the service is buried, so it took me a while to figure… more

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    Resolved  ·  0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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