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Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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5265 results found

  1. The title of the document contained in the message to recipients should either not have quotes at all or the period needs to be inside the final quotation mark.

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    Hi Montese Crandall,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

  2. Wasze narzędzie przeszkadza mi w pracy: zamula mi komputer i spowalnie jego pracę. Gdy wyłączam funkcje online nie mogę korzystać z czytania pdf. Proszę o instrukcję jak można korzystać z adobe bez konieczności non stop update z chmurą czy cokolwiek robicie w tle. Przestańcie mi przeszkadzać w pracy to jest tylko czytnik pdf...

    1 vote

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  3. I got the impression this was free from adobe but after signing in it said 7 day trial.?

    Is this a trial program or free to use.? If it is a trial program, please end my trial as I would not use this often enough to pay for.
    If it its free program , then, Thank you. ETL
    PLEASE CANCEL THIS PROGRAM 1-11-24.

    1 vote

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  4. Please remove the requirement for a signature if you just want a document initialed. It's ridiculous

    1 vote

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    Hi Tess Loyson,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

  5. It doesn't let me download the form. Awful website.

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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    Hi Polina,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steops below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  6. Recently this service has been terrible. We use Adobe to send contracts for our business and it has been problem after problem. Documents aren't sending, having trouble saving documents, a client wasn't able to sign a contract yesterday, and the software is often not responding. It worked great before, but something is not right now.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Jake McMullin,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steops below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  7. Dear Sir or Madam,

    I hope this message finds you well.

    I wanted to provide some feedback regarding the recent updates implemented into the Adobe Sign feature of the Adobe Creative Cloud suite. We are a school that regularly utilizes your products, particularly Adobe Sign, for enrollment and recruitment purposes.

    Currently, we are experiencing difficulties with our usage of Adobe Sign. Despite having multiple templates set up for sending signatures, we are encountering issues when attempting to utilize them. As a result, our operations are being negatively impacted. It would be highly inefficient for us to send each template individually,…

    1 vote

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    Hi,

    Thank you for your suggestion! We're excited to let you know that you can now use send multiple templates for signing.

    To use it please follow below steps:

    1. Click on E-Sign option in the top bar at Home page

    2. Click on Request E-Signatures card

    3. This will open the file picker, then select the E-Sign template option and select multiple templates, then click on Continue

    We appreciate your input, and we hope you enjoy exploring this new addition to our app. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Your input helps us continue to improve the app for all users.

    Thank you again for your support!

    Best regards,

  8. The latest update is not working properly. The e-signature fields are not where we are placing them in the documents and our clients are not able to sign properl;y.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Justin Weisberg,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below, 

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. Another thing to try is update the browser, the app works better with recent versions. If you have any further questions or concerns, please do not hesitate to contact us.

  9. I combined pdf files to create one document and in the past, it would take the title of each individual file and AUTO create bookmarks for each file. So you can find pages within the new document. Your new update removed that. Now I have to go back and individually name each file's bookmarks making double work for me.

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  10. In the old version we could drop multiple documents into the drop and drag box which was very useful as we attach multiple schedules to our documents. Now it only allows us to drop one document and then we have to go in and take additional steps to add more documents and it takes more time and takes longer to load.

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    Hi,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. 

    However, it's important to mention that current version of the app does allows dragging and dropping multiple files for different features of the same, could you tell us the steps you took when encountering this issue? This will be very helpful to us for narrowing down possible causes of the issue you're facing.

    Meanwhile, you can switch to earlier version by following the steops below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do…

  11. Buongiorno, il programma si blocca spesso creando disagi per il mio lavoro.
    Grazie.

    1 vote

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    0 comments  ·  Documents/Upload  ·  Admin →
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  12. the tools are slow AF. I am very disapoointed and regret that I bought the subscription.

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  13. Bonjour, Depuis la nouvelle mise à jour d'Acrobat Pro, il y a plusieurs bugs notamment quand on ouvre un nouveau document, quand on crée un formulaire à signer et quand on veut sauvegarder. J'ai l'impression que le programme est devenu trop lourd à faire fonctionner... pouvez-vous nous aider?

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    0 comments  ·  Other  ·  Admin →
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  14. Hola, sugiero que vendáis suscripciones premium de 1 día o similares, de un precio así bajito, porque yo mismo pagaría en ocasiones un poquito para editar cuatro cosas y quizás mucha gente se animaría, que es un palo hacer cosas raras y peligrosas en internet para conseguir editar un pdf, etc. Por favor, pensándlo, a mí almenos me vendría muy bien y creo que se podría convencer a mucha gente.

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  15. please where is the compreesed item? it did not show the option to download and save

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  16. for Sorting tool, instead of the latest modify date arrangement, Adobe should include the Original Added Date for us to know when is the sequence of adding

    1 vote

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  17. The recent update is very frustrating, feeling very let down

    1 vote

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    0 comments  ·  Reviews  ·  Admin →
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    Hello Michael Rea,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat.

    Could you please specify whether you are using Acrobat Desktop or Acrobat Web? Additionally, could you please describe the specific issue you are facing while using Acrobat? Your input will greatly assist us in swiftly resolving the problem you are experiencing.

    Regards,

    Amit Gupta

  18. This new format is the worst edition you have ever offered. It is the least user friendly! I would love to have the past edition back!

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Katie Jacobs,
    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
    If you still prefer to use the earlier version you can revert back by following these steps:
    1.   Click on your profile icon.
    2.   Select "Settings".
    3.   In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  19. I would like to know why I can't convert a jpg to pdf when it is included in my plan. I could do one, but now it tells me I have to sign up for Adobe Pro in order to use this feature.

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    0 comments  ·  Create PDF  ·  Admin →
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  20. Looking for a way to delete documents from the Adobe server.

    1 vote

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    0 comments  ·  Documents/Upload  ·  Admin →
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