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  1. Hello! Since the update, we have noticed several great things about it (thank you!), but a major issue we are seeing on our documents, that need to show the correctly formatted date because they are legal documents, even when selecting the option "date of signature" the date is going into the document in European format, not American. For instance, a document was signed this morning that should have been date 01/18/2024 but reads 18/01/2024. How can we get this fixed to automatically display the correct date format? The documents are being signed in the United States and we are not…

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    Hello,

    We currently don't have a way to change the default date, but we will consider it for future updates. You should be able to change it manually when adding the fields, double click it, customize field panel should open and a dropdown with different date formats should appear. Please let us know if this resolved the issue.

    Thanks,

    Sign in Acrobat Web Team

  2. Nouvelle expérience utilisateur déconcertante !
    Le fait de mettre la personne en copie à la fin est déstabilisante : on n'ose pas cliquer pour valider...

    Il n'y a plus le champ initiales. Je me suis rabattue sur Paraphe mais il n'y a pas d'option pour l'ajouter à toutes les pages comme pour les initiales.

    Il manque aussi les outils pour aligner les blocs et s'assurer qu'ils ont tous la même dimension (je chipote mais j'aime quand c'est carré).

    Peut-être permettre aussi aux utilisateurs d'enregistrer des textes types pour accompagner les envois (si ça existe, je n'ai pas trouvé et Dieu…

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  3. I hate the new look of the PDF. I need the page number and ability to move through the document on the top of the document. I want my tools on the right hand side of the PDF. How can I get it changed back?

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  4. This new layout with Adobe Acrobat is really NOT great. I'm being polite. I've been using PDF since it first came out... way back in the days of distilling QuarkXpress postscript files. This latest layout sucks. I hate it.

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  5. The boxes are misaligned when adding text fields. in addition, the text isn't automatically adjusting the size to fix the box so data is being cropped off

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  6. Funktion "Signiertes Dokument hochladen" funktioniert nicht bzw. ist als Option bei der Vereinbarung nicht "klickbar".

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  7. In the desktop app when I request e signatures and add a date of signing tab it defaults to DD/MM/YYYY. I see that I can change it to MM/DD/YYYY, but how do I get it to default to that so I don't have to change it on every document?

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  8. This compressed file is not readable. Not sure how else to fix, thanks.

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  9. Making the signature field required on documents is frustrating. Before, we could use this app for simple form submission but not that a signature is always required, this app is less useful.

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    Hello Hanan,

    We are sorry you are having trouble with this feature. You can avoid adding a signature field if you change the role of the recipients, either approver or form filler will allow you to send it without a signature field. You can change the role at the begging when adding recipients by clicking the dropdown at the left side of email field or in authoring by clicking Edit. Here's more information (step 4).

    Please let us know if this resolves your issue.

    Thanks,

    Sign in Acrobat Web Team

  10. This new update is not efficient, productive, and I am about to lose my mind not being able to use this program as needed on a daily basis. I desperately want the old Adobe back. This is not working for me or my firm.

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    Hi Mackenna,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks, 

    Sign in Acrobat Web Team

  11. Adobe E-sign won't allow me to combine multiple agreements into a single template like it did last year.

    1 vote

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    Hi Hanan,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  12. The new update doesn't support documents in landscape position when sending for signature and 95% of our documents are in this orientation. Would like the older version Adobe Acrobat please.

    1 vote

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    Hi Niki,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  13. What the **** happen with Acrobat. If this is a new version, I'm very disappointed. In the middle of some very important work this ************. How do you get back to the original format?

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  14. Cuando trato de comparar 2 documentos en pdf no me deja, ya instalé de nuevo y borre carpetas de adobe. Pero al tratar de realizar el procesos el programa se cierra y no genera nada.

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  15. very very frustrating. specified the signature zone at bottom of the page for third party signatures but the signed version has come back twice with signatures at the top of the page AND NOT IN THE SIGNATURE AREA I HAD SPECIFIED. Very frustrating. DocuSign next time.

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Alban, 

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Could you provide more information about it? For example, if it happens with a specific file or any information you think might help. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks, 

    Sign in Acrobat Web Team

  16. And another thing... there need to be more formatting tools in the E-signature builder. It should be easy to select fonts and align fields in a nice organized grid.

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    Hello Marianne,

    Thanks for your feedback, we will considerate for future updates. Please let us know if you have more ideas to improve this feature.

    Sign in Acrobat Web Team

  17. I want to request E-signatures for multiple people on the same document. I can add multiple recipients, but then the form builder seems only add fields for one person at a time? Then I get a "Signature field missing" error. I can't see a way to make the form fields apply to everyone on the list. I made a template and this didn't solve the problem. Why does the system allow me to add multiple recipients but not make the fields for everyone? I resorted to sending the file to each person individually. Not a good solution.

    1 vote

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    Hello Marianne,

    We are sorry you are having trouble with this feature. To add fields for different recipients you need to select the recipient on the left panel, this should open a dropdown with all your recipients. Then click the recipient that you want to assign fields, you will know you changed recipients when all the field types change colors.  Here's more information.

    Please let us know if this resolved your issue.

    Thanks, 

    Sign in Acrobat Web Team

  18. Unable to select files

    1 vote

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  19. Bring back the old e-sign functionality. There's no way to combine 2 documents anymore, or a document with one of your templates.

    How do we toggle back? This is ruining our workflow.

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    Hi Benjamin,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  20. I am not able to reopen the pdf from the last sessions where I left reading it in the web version of adobe cloud.

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