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Acrobat Web

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Acrobat Web

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5265 results found

  1. New e-signature experience has had a significant negative impact on our business process. We had been using the option to download individual files once signed extensively in order to send multiple documents for signature within a single envelope.

    We are now faced with either sending multiple emails to the same signatories, or filing unnecessary documents with certain end recipients, neither of which is an ideal situation for our business.

    1 vote

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    Hi Kam,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  2. I'm struggling to save documents from the home screen as there's no way to differentiate what document came from whom. I've included a screen grab. If I send the same document to multiple clients the only differentiating factor is the date. Is there another way to view them so I might be able to see the signers name or even at the very least their email? Thank you in advance.

    1 vote

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  3. Please put back the original E-sign format. The new one in the pop out pages DOES NOT fit the document. The signature is much too large and will end up illegible on the form. And information that use to auto-populate like the email address I consistently sent our contracts to does not now. It's a waste of my time. This change also doesn't work well with my accessibility set up. Please change it back and have us clients do a beta test or something before the next roll out. Thank you!

    1 vote

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    Hi Jessica,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  4. Hisham Al-Youssef

    1 vote

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  5. You lied in my account it says I have web adobe acrobat (18 apps included in my account) the description says pdfs converted. No limits not trial etc. I am very unhappy with adobe right now!

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  6. After getting a new computer, finding the right place to download acrobat pro to my desktop took about half and hour. You shouldn't have these things buried deep in the accounts interface. You just **** off your paying customers.
    Any searches for 'download acrobat' etc lead you to buy another license, even if you're logged into the website.
    This is poor design and probably intentional as you're hoping to fool your customers into buying another license they don't need.
    Software companies these days are becoming a scam. I expected better from Adobe, but apparently I was wrong.

    1 vote

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  7. A recent updates has happened so the way I add multiple files to e-sign from the website portal changed and now once they're signed, I can no longer dowload them as individual files again. The Download Individual Files button is still there, but they come us as 'binder' files and that's added an extra step to saving these files , opening them back up in adobe to separate them and give them new files names, when they used to be just one click. Very annoying.

    1 vote

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    Hello, 

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:

    1.   Click on your profile icon.

    2.   Select "Settings".

    3.   In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks, 

    Sign in Acrobat Web Team

  8. After accidentally clicking through to the Adobe Acrobat home page, I went back and while my comments are present and I can view them in Print Preview, they do not show up inline (on pages after the first). I mean, the text boxes show up inline if I click on the comment in the side frame, and the text in the side frame is correct, but the text itself does not appear on the document itself.

    FWIW, I'm using orange as my text color.

    1 vote

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    Hi Mike McWilliams,

    Thank you for providing the feedback. Our team is currently looking into this issue on priority. I will update the thread once the problem is resolved.

    Regards,

    Amit Gupta

  9. veary bad app

    1 vote

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  10. wysyłacie link z propozycja a tu tylko aktualizacja i kolejne, nie związane z tematem info. Jeszcze tak dalej a wasze wiadomości będa lądowały tylko w spamie!

    1 vote

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  11. I used to be able to expert to Word/Excel right out of Reader. That seems to be gone. Now I have to sign on to Adobe on line. It's a lots fussier and don't like it. I also don't like that you are keeping all of my files. I always deleted from list after downloading before, and now here they all are. Your consideration of user needs is not good and your privacy considerations are worse.

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  12. Hi friends! It's been so long since I've been on this forum. Since I started my own little business. I sell women's clothing online. I want to take my business to the next level so I want to develop a new application with Django development. Can you friends tell me if this is possible?

    1 vote

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  13. Quit saying you will convert pdfs to jpgs for free when you don't. I had 4 pdfs that needed to be jpgs, and you only let me do 3 until you just kept trying to get me on the free trial which I don't want. you have such ******** subscription prices. Why can't you have a fee for just pages?

    1 vote

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    Resolved  ·  1 comment  ·  Export PDF  ·  Admin →
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  14. Your product as of the past month has been very glitchy, the program freezes, continually having to refresh, not saving changes, and adding multiple documents is horrible. I am at the point of canceling my subscription and going to Docu-sign. Horrible experience with the current product after the last changes.

    1 vote

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    Hi Christien,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steops below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  15. never work. always stops before its done and crashes. then message appears that the file has already been compressed. wil definitely not keep abobe pro

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  16. Need an exact search filter. When an agreement is searched, the search engine only highlights what is in the list and you have to scroll down anyway to look for the agreement. Searching a name to the agreement, should come back at the top of the list, or only one listed.

    1 vote

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    Hi Kayla,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

  17. We used to be able to upload files with signatures on them so that our providers could sign as well. Now that's not an option because the document is considered to be "secured." Please bring this feature back - it is essential for our work!

    1 vote

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    Hi,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  18. Documents load endlessly and never open.

    1 vote

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  19. This garbage app is now useless. Fix it.

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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  20. How the **** did you ruin this app? It does not work anymore. Get your **** together

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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