Skip to content

Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


Acrobat Web

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

4542 results found

  1. Cannot combine files always crashes after a few pages, doesn't matter the type of file, name, location etc - googled the issue seems this dates back a few years - pretty dissappointing have to pay for another software to work with PDF's

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Lori,

    Thanks for reaching out to us and apology for the trouble. In order to help you, could you please provide more information on the issue that you are facing? What kind of files you uploaded, any error you are seeing?

    Regards.,
    Shweta

  2. Your UX for the adobe sign and distribute tools is the worst of any SaaS in digital media today. Where to start, you ask? I would challenge you to create a form, like any form that any company producing any product would routinely submit for fills and approval, and try disseminating that. Typo in one of the email designees? You're ******. Want to create a template on the blank version of that form so you don't have to assign every entry field one-by-one? Advertised, but false. How about...try to assign more than one entry field to a single signer at…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Hi, how come I can't anymore convert a 120Mo PPT file into pdf ? It used to worked those lat months.
    Thanks
    C

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Celine,

    Thanks for reaching out to us. We do allow conversion of PPT to PDF with file size upto 100 MB. Acrobat Web dont allow to convert for more than 100 MB file.
    In future, if we will increase this limit, we will let you know.

    Regards,
    Shweta

  4. This whole thing about not being able to use DESKTOP TOTALLY SUCKS.... I DON'T HAVE A GOOD INTERNET CONNECTION AND JUST SPENDT HOURS ON A PROJECT ONLY TO HAVE IT LOST!!!!! MAYBE AUTOMATICALLY SAVE THE FILE WHILE YOU WORK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Wesley,

    Thanks for reaching out to us and sorry for the trouble. Could you please provide more info here so that we can help you out? What specific workflow you were trying where you faced the issue?

    Thanks,
    Shweta

  5. Adobe Acrobat crasha per lavorare su un PDF di 250 MB: prima non succedevano queste cose. Potete tornare a quel livello che prima avevate, per favore?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Although I appreciate that it is an option, the signing process pretty much sucks. Could you maybe try harder to make it even more user unfriendly??
    Examples:
    Being able to change the message that accompanies the request as you are specifying where to sign...
    Integration with Outlook address book?

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Jimmy,

    You should be able to change the message accompanies the signature request before it’s sent out. There is a Back button in the right hand panel where you are specifying where to sign, which will take you back to the previous screen where you can change the message.

    Thanks,
    Adobe Sign Team

  7. For people signing documents etc., after they have signed and applied, it should say Click to send, NOT Click to sign as most people think because they have already signed they do not need to click the button and then we don't receive and are chasing signed documents all the time.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. I get an error message to contact customer service when I try to convert PDF to word

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Dennis,

    Thanks for reaching out to us. Acrobat web is currently not supported in your region and hence you are seeing the issue.

    Regards,
    Shweta

  9. I used to be able to (quickly) COPY from Photoshop and PASTE into Filemaker. I have been doing this for years, through the CS5 releases. But since Creative Cloud I CANNOT DO THIS ANYMORE. HELP ME!!!!!!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. I am not able to save PDF files after editing them using this service. Gives me an error number of 105. Says the file cannot be read when saving. Really need this solved since I am working from home.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Why did you remove the option of seeing when someone has accessed the file.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reviews  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. I subscribed to Adobe 3 years ago so that I can edit documents that were in pdf. I hardly every used it In fact when I was billed I wondered where the charge came from yesterday. So today I downloaded a document to actually use the service and I got a RUDE customer service representative (Vandana). Case ADB-22052346-Q4F5. After 25 minutes of her not helping me she then decides to tell me to follow the email steps that I told her I did not know what to do because it was not working. She says them let me take your…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. ADOBE 제품 구매후 구글 메일로 DROPBOX PAPER라는 메일이 지속적으로 오는데요 같은 회사 제품인가요? 아님 스팸인가요? 회원가입하다가 말았더니 메일로 계속 오네요

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Hi,

    My conversion result is not satisfying.
    Do you perhaps have a better solution?
    Please see file attached.

    Cheers,
    Y

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. I was trying to sign the form with an image of the signature but for some weird reason the picture get's trimmed all the time on the side. And half of the signature gets lost...

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Nathan,

    Thanks for your feedback. Could you please provide some more details to help us understand the problem.

    What file format did you upload? Size of image file? What browser are you using?

    Is it possible for you to share the image file so we can investigate?

    Thanks in advance,

    Adobe Sign Team

  16. Unable to use "Fill & Sign" feature on password protected file. While I'm able to view the pdf.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Khem,

    Thanks for reaching out to us. We are very sorry to let you know that Acrobat web is currently not supported in your region.

    Regards,
    Shweta

  19. "Sales Kit v2.0 (draft).pptx" is either too large or too complex to convert.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Create PDF  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Kennie,

    Thanks for reaching out to us and apology for any inconvenience caused? Could you please either send file with us or let us know whats the size of the file that you are trying to convert?

    Regards,
    Shweta

  20. Acrobat DCにてPDF編集を行っていて、ファイル操作をしていると、アップデートが検出され、マシンの再起動を要求された。
    クリエイティブな作業をしている最中に作業が中断されるのは非常に不快であり、アップデートのやり方に問題があると思う。
    アップデートを自動で行う際も、するかしないかを尋ねるなどの気配りを行うように改善してほしい。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?