Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. Cannot scroll down on documents

    There is no scroll down bar on the Documents window. I cannot scroll down to search through my documents.

    2 votes
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    1 comment  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  3. Confusing Sender Pre-Fill Setup

    Hey there, I am confused at how to add the sender pre-fill area. For some reason while editing the template, when I switch to sender pre-fill, it switches all the boxes I just put as participant 1?

    Really weird. Hellosign makes much more sense.

    1 vote
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  4. Not good product or support

    Your online support is not good. It will not let me contact anyone. It keeps going back to my old support conversation. I have been on hold on the phone for over ten minutes as well. I think I may want to go back to DocuSign. I thought Adobe was a big company.

    1 vote
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  5. Less is more. I can't find or store anything the way I need to anymore.

    I don't know why these changes are being made but I can no longer delete files, I can't move completed files to a folder, I can't find the files I sent for signature anymore, I can't save the signed pdfs to my computer. This program was difficult to navigate at first but now it's worse than ever.

    1 vote
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  6. Not working. Refund demanded.

    Megasign is not working. I want a refund on everything since that was the reason I even paid for adobe sign and adobe acrobat reader

    1 vote
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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  7. Typing RETURN creates unwanted "/n" characters in message field

    When I type a "Return" into the message field this causes the characters "/n" to appear in the message (Windows 10 PC). Can you please stop that? I would like to have the ability to present a message properly spaced without extra characters (I don't want) appearing.

    1 vote
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  8. No function in adobe sign

    Adobe Sign is not working! Online wizard is not able to make a simple PDF to a singable PDF and send it out. Looks good, works not.

    1 vote
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  9. Horrible product horrible experience

    HORRIBLE EXPERIENCE, Could not be worse, literally. half an hour to sign in, now it looks like it sent to 1/3 emails, and I have no idea how to actually sign it. I'm so angry and disappointed!

    1 vote
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  10. Cannot Delete!

    I cannot see where I can delete an agreement when I select it

    1 vote
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  11. Can't sign a file that is already in Document Cloud.

    There is a file ready fo me to sign in the documentcloud. It is in the Home tab. When I select it and click "Fill & Sign" I am asked to upload a file. I don't want to upload a document, because it is already there and I selected it to be able to sign it but the system appears to have forgotten all that.
    This is a bug, right ? It makes no sense to me otherwise.

    1 vote
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  12. Header not exported correctly

    https://www.dropbox.com/s/prc2av19p3t9rkl/Screenshot%202020-02-23%2017.26.26.png?dl=0

    When exporting max excel files to PDF the converter changes headers and footers to random strings not what is in the file

    2 votes
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  13. Im not very technical...

    Adobe has made TREMENDOUS IMPROVEMENTS recently!!!!! It's compatible with almost anything anywhere, you can type... ON THE FRICKIN FORM ITSELF... like signing docs and such. You can save everything to a cloud, retrieve it, share it with anyone, anywhere... Edit it, print, scan. Adobe is the whole package! Adobe workers are geniuses.... Thank u for all your hard work!!

    2 votes
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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    1 comment  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →
  15. sharing edited document doesn't work

    I am having a problem seeing the edits on this shared document. They are showing up on page 2 of the thumbnail but not on the actual enlarged page.

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  16. Browser interface - comment bar covers up my content because it doesn't collapse

    Content is forced behind the comments bar when zoomed in. I cannot scroll any farther right to see the content. I cannot minimize or collapse the comments bar. Folks need to be able to see the comments AND the content the comments are referring to simultaneously (which should be a given, I think). This is a problem! Can't use the desktop version of Adobe to review either, because we keep losing shared comments...

    1 vote
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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  17. Not ready for professional use

    So far a waste of time and MONEY !!!!! Does not sync, cannot convert and I cannot even print a copy. SUCH A WASTE OF MONEY !!!!!

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  18. orga

    Bonjour,
    petites remarques :
    - pouvez vous définir la flèche rouge.
    - pouvez vous définir milieu sanitaire
    - SAUV 3 4
    - le fleche entre covid couchée et SAUV covid , que veut elle dire ?
    - filière covid

    Il y a 2 flèches vers pas grave, les réunir ?

    Je me demande si dans la case pas grave pas de signe TDM , il ne faut pas différencier symptômes de moins d e48h et plus 48 h , avec un isolement plus important quand les symptômes ont moins de 48h ? Le scanner est moins bon chez ces patients

    1 vote
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  19. fix it if you sell it

    this **** does not work I have tried to fill in and sigh a simple form 3 times and it will not save or send or advance past the fill and sign screen. the online version does not work.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  20. There is no vertical scroll bar available to view documents

    I'm using Google Chrome to access my Adobe Documents. There is no vertical scroll bar available so that I ca scroll down the list of folders or files. Strange. Can this feature be added for ease of navigation?

    1 vote
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    0 comments  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →
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