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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

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  2. Description of desired feature
  3. Why the feature is needed

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Acrobat Web

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4543 results found

  1. Authorized viewers on my documents are receiving pop-ups saying they are "not authorized to view the file" - please fix this.

    1 vote

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    Hi Giovanna,


    Thanks for reaching out. For fixing the issue, please follow below steps:

    1. Login to your acrobat.adobe.com test account from where shared link was created

    2. Open the shared link and click on copy link icon that appear at top right corner

    3. Shared that copied link with required recipients


    Please let us know if this resolve the issue

  2. Something is seriously broken I can't remove items from my recent I can't unstar items and I can presented with an inconvenience screen on the website and support has yet to be able to assist me with even finding out that there is an issue

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. I wanted to recover my last deleted file. It was a pdf of the book "Atomic Habits" by James Clear. I want my copy because I had highlighted content and comments in that file.

    Not having a recycle bin or trash is very inconvenient in my opinion.

    3 votes

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  4. Dokument drucken

    1 vote

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  5. Adobe ist eine Abofalle. Bei Kündigung wird nochmal saftig abkassiert.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  6. What's the point of a free trial if your website won't let me do all that it is supposed to. I am blocked from converting files.

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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  7. Not working.... there's a document "Waiting for me" and it just won't show anything... tried FF and chrome and nothing, its just a blank screen.

    1 vote

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    Hello Manuel,

    We are sorry that you are having trouble with this feature. Could you please provide more details about this issue? If is happening with a specific file or with all of them, if you see an error and other things that might be good to know for us.

    Thanks,

    Sign in Acrobat Web Team

  8. alles
    datenschutz
    ux

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  9. I was almost done filling out this form and it said I needed to signup for a free trial to add an image and then it WIPED my entire form blank! I work in tech and you need to give people the option to save before something like that, as honestly this has been the most humungous waste of time as now I have to do it all over again! And of course there is no way I'm going to sign up after such an irritating experience, so I would advise if you don't want to **** people off to…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. I just started the trial but inspire of trying multiple times it fails to compress my PDF . it does not give a reason why it is an issue?

    1 vote

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  11. Upon opening a pdf in the document cloud, the Bookmarks icon does not display. If I refresh the webpage (click the "reload this page" button), then it appears.
    Sometimes I have to reload the page several times before the Bookmark icon displays. This is frustrating, for if my document reviewers do not see the bookmarks, they do not want to review my document (understandably, when a document is well over 200 pages).

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. Once i open any PDF file on my mashine, the PDF ask me for the below,

    this page require a secure connection which include server authentication.

    the certificate issuer of this site is untrusted or unknown, do you wish to proceed,

    please support and note that this message being appeared for last month only

    0 votes

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    0 comments  ·  Other  ·  Admin →
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  13. Adobe acrobat now(15 August 2023) can not be edited for Thai language.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi wachriawit Kaewlomsup,

    Thanks for reaching out to us. Feature is not currently supported for Thai language.  We have made a note of the same and shall try to incorporate it soon.

    Thanks,

    Indu

  14. This is one of the worst products I can even conceive of. Starting with when you "save" it "compresses" the file and then you can't edit it anymore? Are you freaking kidding me? If the desktop app worked like this you would get ZERO users. As it is, I will never use your online version again. I wouldn't use the so-called "pro" version for 1 penny/year. $20/month is one of the biggest jokes in the industry. I have seen many people share this frustration, and yet you do nothing about it. Don't tell me it has to be like that,…

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi james fisher,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow or file on which you faced the issue.

    2) Is it happening for all files or with any specific document only?

    Hoping to hear from you soon.

    Thanks,

    Indu

  15. This product makes it so hard to do simple tasks! It does not accept all PDF file formats. I am not sure why I subscribe to this application not much value here.

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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    Hi Clyde Dardar,

    Thanks for your feedback. We apologize for any inconvenience you faced when using Acrobat Web. Could you please share which pdf file format you are using? It will help us in resolving the issue quickly.

    Regards

    Amit

  16. I did not order this item on Amazon I ordered a laptop and paid 289.99 for it a revived this item. I don’t have the account as I closed it due to fear of any more friaudeng activity I do not trust the sellers on the company because what has happened to me. Amazon will not help me I have tried to get my money back and been unsuccessful

    1 vote

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    0 comments  ·  Documents/Upload  ·  Admin →
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  17. There needs to be an option to block download when sharing pdf files from document cloud.

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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  18. Why can I not do all this on my computer? I have to upload files to combine the download to my computer the upload to the Web Service Report. This is a rubbish product

    1 vote

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  19. Uygulama bazı dosyaları copy etiketiyle yeniden kaydediyor ve ben bu dosyaları yeniden açtığımda arama ve veri sorunları yaşıyorum. Dosyayı silip yeniden veya farklı isimle de yüklesem her açtığımda ön belleğine aldığını düşündüğüm ve ismine copy eklenmiş dosyayı açıyor. Bu benim hata yapmama ve çalışmalarımın gecikmene ebep oluyor. İnternet aramalarında önbelleğin nasıl temizleneceği veya önbelleğe almanın nasıl engelleneceği ile ilgili bir kaynak da bulamıyorum.

    1 vote

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    0 comments  ·  Search  ·  Admin →
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  20. Wie kann ich Sie in Deutschland telefonisch erreichen? Ich bekam heute, 13.08.2023 eine Mail von Adobe in holländischer Sprache über die ABO-Verlängerung. Warum muss ich erst lange suchen, bis ich Sie in DEUTSCH erreichen kann?

    1 vote

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    0 comments  ·  Other  ·  Admin →
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