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Acrobat Web

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5265 results found

  1. Everytime I send out an e signature request I get an email saying document was undeliverable, then a few minutes later I get an email confirming document has gone out for delivery. Please find attached screenshot of undeliverable msg.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Sandra,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  2. Tried my first document with AI Assistant. It's a 15 page PDF. I got error messages and "this document is not supported", but no information why. It's a PDF with text. What kind of AI just leaves it at that? Why can't I ask it what is wrong with the document. Is it really AI if it's just following pre-programmed messages that don't give you any actual infromation? "An error occurred" is not an appropriate response and then that's it. So far not impressed with Adobe's versions of AI. It's still a flow chart of actions that are made to…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  3. terrible apps are annexable can't download cloud options to get access my 19 additional
    apps

    2 votes

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  4. Ho importato una ricevuta di pagamento ottenuta da Bancoposta avendo pagato una bolletta. ora io voglio stampare questa ricevuta che ho scaricato dal servizio di Posta in arrivo, non posso farlo perché il vostro programma Acrobat me lo impedisce. Ma siamo matti? Perché non posso stampare la ricevuta del PagoPA che vedo chiaramente sullo schermo? Tra le opzioni che voi mostrate lateralmente e che non mi interessano assolutamente non esiste il logo della stampante da cliccare per stampare, perché? Se non posso stampare i documenti visualizzati con Acrobat, allora non voglio più usare la vostra applicazione! Cancellatemi! Maria Teresa Chimenti…

    2 votes

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  5. I'm just trying to remove text I don't know why it's so difficult I'm throwing money away on this thing and so far the help has been usless

    2 votes

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    Need Info  ·  0 comments  ·  Edit PDFs  ·  Admin →
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  6. Hello

    When a request for signature to some valid email addresses, the email get undelivered. Please assist

    2 votes

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    Hello,

    We are sorry you are experiencing trouble with this feature.

    Please check the email's spam folder to verify the agreements you are sending are not being forwarded there by mistake.

    If you are not able to find them, please double check if the agreement was sent with Sing in Order on. You can visualize this, following the next instructions:

    1. On the Main page click the "Documents" tab on the top left corner
    2. Click "In progress" under Agreements
    3. Find the agreement you want to do a follow up on, and click on it
    4. On the right hand panel that pops up, scroll all the way down
    5. You will find the "Recipients" section
    6. If the recipients are listed with numbers, an email will be sent to the next recipient only when the previous one has signed the document
    7. If they are not listed with numbers, there should be no problem on…
  7. Many acrobat functions are advertised as free but are not actually free. For example, adobe advertises that I can split a pdf for free, but then when I sign in I must purchase a subscription if I am to continue to split a page.

    2 votes

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  8. Your system is a disaster. It's incredibly complex and bloated, non intuitive and costly. It can't do the super simple things that are actually needed (eg reducing file size) and instead bombards users with "what's new" and totally irrelevant AI prompts.
    Get real and improve this product.

    2 votes

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  9. I find editing documents challenging in Acrobat. It was once very straightforward.

    2 votes

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    Need Info  ·  0 comments  ·  Edit PDFs  ·  Admin →
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  10. I can't use Control+Scroll out to zoom out, and that would be really useful

    2 votes

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  11. How can I get past these jolly po-ups? very frustrating!

    2 votes

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  12. Make this service at least 50% less buggy and terrible. Copy and paste does not work, images appear as blank boxes, and the app crashes every three seconds.

    2 votes

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    Need Info  ·  0 comments  ·  Edit PDFs  ·  Admin →
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  13. I am unable to edit certain text on some files. Why is this? It is usually after I create a form and fill in blank areas. I can edit the form areas but not the parts filled in. It is very frustrating.

    2 votes

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    Under review  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  14. I had issues when Sending the document to signature, I could not delete any of the text in the message body.

    2 votes

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    Hi,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  15. I do not want the prompt to come up regarding sending my PDF as a link. It is blocking part of my email and is extremely annoying.

    2 votes

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  16. No me está permitiendo mandar recordatorios manualmente para firmas

    2 votes

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    Hola Ximena Figueroa,

    Lamentamos que estes teniendo esta dificultad, apreciamos tus comentarios y tomaremos en consideración.

    Actualmente, tras preparar un documento y desplegar la ventana de "Revisar y Enviar", en esa ventana se puede modificar la frecuencia de los recordatorios que se le envían a los destinatarios. Posteriormente, tras enviar y hacer click en "Hacer seguimiento del acuerdo", te va a desplegar un menú a tu mano derecha, en "Recordatorios" puedes agregar un recordatorio y editarlo.

    Esperamos esta información te sea de ayuda. Agradecemos que te acerques a nosotros para consultarnos.

    Atentamente Sign en Acrobat Web Team

  17. your application has become a nightmare to operate

    2 votes

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  18. How do I cancel my 7 day free trial?
    Send response to jwitham@yahoo.com

    2 votes

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    1 comment  ·  Subscription  ·  Admin →
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  19. if you don't fix the errors, slow loading times etc very soon I will be leaving adobe never to return

    2 votes

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    Need Info  ·  0 comments  ·  Edit PDFs  ·  Admin →
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  20. estoy utilizando ya hace 3 años adobe sign desde la version escritorio. Todo venia bien hasta la ultima actualizacion , donde ahora es todo muchisimo mas lento y engorroso y tiene muchos bugs. Ahora mismo estoy intentando enviar un documento y no me carga absolutamente nada

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hola Roberto Gabriel Aleman,

    Lamentamos que tengas estos problemas con la aplicación. Seguiremos tu caso para darle solución. Si tienes algún otro problema o inquietud, por favor, permítenos saberlo, para mejorar tu experiencia. 

    Sin más por el momento, agradecemos que te dirijas a nosotros.

    Gracias,

    Sign en Acrobat Web Team

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