5307 results found
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Requesting E-signature process
The new way of processing Requesting E-Signatures is honestly terrible. I am not sure why the beginning of the process was changed whenever you upload the files, another screen would prompt with adding recipients, then adding your message to go along with the document. It takes way longer now when doing mass requests. Please revert back to the previous process.
2 votesHello Chase,
We are sorry you are having trouble with this new change, we appreciate your feedback and will considerate for future updates.
Thanks,
Sign in Acrobat Web
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2 votes -
cannot name extracted files
There is no quick to access to the settings.
I used to be able to change the name of extracted files as well, but now I cannot.
Not user friendly and very time consuming
2 votes -
Bad free service, annoying advertisement
the worst free service I have ever used. not in any way encouraging me to want to commit to the paid verison
2 votes -
Make E-sign more user friendly
What is being done to make e-sign more user friendly? I have had two customers within the past week who thought they signed a doc I sent, but I never received the signed version. Please work on making this more user-friendly, since it's a big time suck having to walk people through the process
2 votesHi,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Sign in Acrobat Web Team
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no idia at this time
Why am I charged for Adobe $29.37 on Aug.07/24 and $91.51 on Aug.06/24.
If not answered correctly , I will cancel all Adobe.
Thank You
Dusan Trchala
416-754-7246
trchalad@outlook.com2 votes -
File saving bugs
I was editing a file for school and when i finished and tried to download it, it was endlessly "saving" the changes. After 20 minutes i thought it was a bug and refreshed the page but after that all the changes were erased completely.
2 votes -
Acrobat Pro keeps crashing
My desktop Adobe Acrobat Pro keeps hanging and crashing.
NOT impressed !!!2 votes -
Need to SPEED & STREAMLINE
Your Adobe Pro Digital Signature has always taken forever to run and is extremely complicated and borderline ancient. With each "downgrade" it get sworse and now doesn;t even work. You concentrate on adding all these complicated useless fetures that nobody wants or needs and forget the basice....ACCURACY, TIMELINESS, ETC.
2 votesHello Gilbert,
We understand you are encountering some trouble with the feature Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
This change will only affect new created after making this adjustment.
We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Done w/ Adobe!
two failed attempts already. you've lost ny business. i don't have time to trouble shoot your stuff.
2 votes -
Bug Found - Multiline Text Field
RE: BUG FOUND - Webforms that are created from a PDF which already have Multiline Form Fields inserted do not display entire text in the form when filled out. Works as expected when Multiline Text Field is created while creating the webform on the acrobat.adobe.com website.
-Create a Text Field in a PDF, set it to Multiline from within Acrobat Pro
-Create webform by upload that PDF with the Multiline Text Field
-Fill out the webform and create new lines within the Multiline Text Field by hitting enter and adding text to each line, making sure that a scroll bar…
2 votesHello John,
Thank you for your detail information, we have review this issue and seems to be an intended behavior. Please feel free to leave any feedback again.
Sign in Acrobat Web Team
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rename & move options
I seem to be constantly frustrated with saving a document that was created in an email, saved to the documents in win11. how can this document be saved to the adobe coud storage easily?
also why can i get the rename option for a document in one place and not another? for example, if a document is in recent folder no rename option. same goes for the move option.
both options are inconsistent. im constantly have to guess where the document options will be . why can't they just always be available when you right click onrthe document?
thank you
2 votes -
Error message: Something went wrong
After I upload the file it starts to prepare for signature; I see the document appear for a second, and then says something went wrong and goes back to the file upload. I don't want to send the doc here as it is sensitive and I don't need all of help desk having access.
2 votesHi Eric,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Could you provide more information about this? For example, if this only happens with a specific file and the steps you do to reproduce this issue.
Thanks,
Sign in Acrobat Web Team
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Adobe Sign Is Crapping Out - I don't care about AI--Fix what I pay for.
Adobe Sign/E-sign keeps erroring out when I try to add a signature block. I have tried to use it 7 times and it keeps crapping out.
I have used different documents. I have tried to make a template.
I have tried to use a PDF and Word document.I am very disappointed -- how can I rely on AdobeSign for time sensitive items?
2 votesHi Tj Gentle,
We're sorry to hear that you're having this kind of issues, could you provide more information in order to triage your issue better?, providing the document used, a video or steps that you followed to get this error would be very useful to us.
Thanks,
Sign in Acrobat Web Team
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you make every sigal thing for pro
I hate you make the word to pdf pro and every singl thing for pro f##jk
2 votes -
tend not using this anymore as I cannot find my way anymore in the functionalities
very user unfriendly compared to previous version
2 votesHi Margie van der Valk,
We're sorry to hear that you feel unsatisfied with the product, we would appreciate your feedback on which features you find unfriendly. In order to keep track of your suggestion, please, let us know if you're using the desktop app or web app, and what kind of task you aren't available to complete.
Thanks,
Sign in Acrobat Web Team
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Comments won't post
I cannot post replies at all. It keeps saying that it's unable to post my comment at this time and to try again. This is unacceptable as I am unable to do my job. Please fix
2 votes -
Unable to download or print PDF from Adobe cloud
If I cannot print or download the PDF document, then why should I store any document on Adobe cloud?
Nothing works. Do you even test your product?
2 votes -
Terrible free trial experience
Possibly the worst free trial experience on the internet. It's not really a trial if I can do one file. Not a chance I subscribe as I assume this is indicative of the continued experience.
2 votes -
cannot integrate 3rd party storage if using a licensed account on Adobe Acrobat web, ADD STORAGE link disappears
cannot integrate 3rd party storage if using a licensed account on Adobe Acrobat web, ADD STORAGE link disappears
On Adobe Acrobat web, if you have an unlicensed AKA FREE account, you can integrate 3rd party storage by going to Documents > OTHER STORAGE > ADD STORAGE. For my account, the options include OneDrive and Google Drive.
The moment I add an Acrobat Pro subscription to my account, this entire OTHER STORAGE section disappears.
I remove the subscription and the OTHER STORAGE comes back.I have tested this on the following operating systems and browsers in all combinations:
Windows 10, Google…2 votes
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