4512 results found
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Passport validation fa il
My passport validation didnt work
2 votesHello David,
Thank you for your feedback, could you please share more information about the difficulties you are facing with passport validation?
—Robert -
Comment delete/resolve capability in Cloud not working
I own the document and am logged in, but am not able to delete or resolve comments. This is a huge pain and I have searched through help but can't see how to solve. This document has dozens of comments, some are fixed, some are not, but I have to wade through them all.
2 votes -
Compressing Files
I'm not sure why but my Adobe Acrobat will not compress a pdf. It gets half way done and then gives me an error message.
2 votes -
errores
Pone lenta toda las computadoras al instalarlo. Demasiado pesado el programa y tiene muchas fallas. Les estoy haciendo una colección de imágenes de fallas y se las voy a enviar.
2 votes -
Library Templates Auto Delete
Is there a way to prevent library templates from automatically disappearing after 30 days? Would be nice if frequently used templates would remain visible in the document manager until the user chooses to delete/hide them. Otherwise I have to go digging for them in the search section each time I need to send a template. Hopefully an easy fix for such a brilliant company. thanks.
2 votes -
Adobe Sign Templates-Frequently disappear
My Adobe Sign templates consistently disappear. This is like the umteenth time now. I feel like every 60 days or so they're just gone.
Any remedies? Im sure it will be difficult to replicate as I've been told in the past but its the one feature I lean on.
Thanks.2 votesHi Charles, I think the issue you mentioned here is similar to this one: https://acrobat.uservoice.com/forums/911254-document-cloud-web/suggestions/41619121
Please clarify if it is different.
Also, these templates should be listed under Template Status on Manage page. Can you please check it and let us know?Thank you!!!
-Robert -
Comment icon making shared PDF hard to read
Hi! I LOVE that there's a way to send a PDF out for group edits. We've encountered an issue, though - if there's a comment, we can't read what's beneath the icon. See the attached example. I hope this is something that can be easily fixed - InVision is a good example of this feature well done. Thank you!
Angie
angie@bowandarrowpet.com2 votes -
the iOS app doesn’t work
adobe sign en iPhone es una porquería de app, una basura completa que no se puede utilizar, no deberían ni siquiera tener disponible la app.
2 votes -
Get rid of the popups
Please stop all the annoying popups that show every time I open a new PDF. The "restore" popup is so terrible! It gets in the way of my document and I have to close it every time. I've searched online for a way to turn it off and can't find it. Thanks.
2 votes -
Can not verify document to sign
Fiz o login, tentei abrir documento enviado para assinatura, mas continua dizendo que o email não está correto.
Se recebi o documento, o email está correto?!!!
Se fiz login, o email está correto??!!
Estou com o Adobe logado, mas abre outra tela ao tentar abrir o documento.2 votes -
Please cancel my sibscription
I need to cancel my membership and dont know who my administrator is. Can someone please contact me and help me do this?
289 983 7613 or denese.ober@siemens.com
There is no option to contact an email address or phone number for Adobe and the help is just a series of links. This is terrible customer service.2 votes -
2 votes
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Request for refund
I stated with a free trial and was late in cancelling so I accepted the first monthly payment and went into my account and cancelled the plan. I have just been charged a second month and I would request a refund.
Thank you.
Colin Thorniley2 votes -
Need a notification when Done button is selected by proofers
Is there a way to get a notification when someone hits the Done button? It's inefficient to keep checking the file to see if proofers are finished.
2 votes -
2 votes
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disatisfied
I can't contact you. I can't delete completed "For Signature" files that I was told need to be deleted by my workplace. I can't send documents via Adobe and the cloud at my work. Can you please help me delete the documents so I can have a job?
2 votes -
We need a back button
We need to be able to change the agreement without starting all over again. i.e if you realise you have missed a document or email address
2 votes -
unable to put acrobat dc desktop on machine
creative does not work. I have attempted to download and execute it several times. I used the cleaner tool, I restarted the process. I can not get it to work, nothing is preventing it from loading I have load other apps without problems. I would like to have the desktop app, but it does not want to be on my desktop. Thank you Windows 10 updates and Acrobat for 16 hours of restoration to date.
2 votes -
Edit prefill data after agreement is sent (but before it is signed)
It should be possible to edit prefill data after agreement is sent (but before it is signed) or copy prefill data to new agreement. For example, if I spend 30 minutes typing in the exact services offered on an SOW, and then send the agreement but the client doesn't like the terms of the SOW, I should be able to edit the SOW instead of having to start from scratch. At a minimum, it should be possible to copy an agreement to another agreement (as opposed to editing the original one), where the original agreement's prefill data is available to…
2 votes -
Replace individual documents in a signable package
When I create a signable document by uploading more than one document, I would like to be able to later replace one of the documents if that document is updated. As it is today, when I create a signable document from multiple documents, it is a totally nuclear document...I can't replace one of the documents unless I rebuild the whole template from scratch.
2 votes
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