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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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5448 results found

  1. Lori Cobb

    Let me save my files to my server. I've always saved them to the server but now I can't. This won't work for me. It sucks, to put it plainly.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  2. Zahlungsbestätigung

    Ich habe am 3.3.24 per PayPal Abbuchung bezahlt. Wieso bekomme ich Zahlungsaufforderungen?

    1 vote
    0 comments  ·  Legal Templates  ·  Admin →
    How important is this to you?

  3. Pro won't download

    I bought Adobe Acrobat Pro and it will not download from the link in the confirmation email. I get a error message.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  4. Combining pdfs is not working

    can not combine filed?

    1 vote
    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
    How important is this to you?

  5. Unintuitive and Unresponsive AI Assistant

    Hi, I was compiling a document on the Adobe webapp and wanted to encrypt it. But I could not find a button to do so from the editing screen (I know we can go back to home then to edit and encrypt from there). But I thought it'd be more convenient to be able to do so from the editing screen too. So I asked the 'AI Assistant' how to encrypt the document. The loading circle spun for >12 minutes without any output. It's not very intelligent. Or intuitive. If it had a connection problem or didn't understand the question…

    1 vote
    0 comments  ·  Upload and Organize files  ·  Admin →
    How important is this to you?

  6. Price sensitivity

    High confidence that I will not subscribe to Adobe AI in addition to the pro account. I use OpenAI and will continue to use that. Therefore, I will look for another PDF reader and use that.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  7. Reduce price, permanently

    Cancellation fees combined with an overpriced subscription...Adobe needs to lower their prices if they want more users. Think about it: Raising prices will only mean less people can buy it. You can't make the price of bread a million dollars and expect the poor to buy it. No. Make the prices low, PERMANENTLY, and you'll get more users. That will offset the cancellation fee, and will overall ensure a smooth ride with Adobe, so we can focus on what matters most, instead of worrying about how to pay this $30 a month subscription. If I'm paying $30 a month for…

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  8. Too complicated to navigate

    I find doing simple things, like uploading my tax documents, and then emailing them to my accountant, too difficult to navigate.

    I don't use Adobe frequently so it takes me a long time to figure out a simple thing like sending documents

    1 vote
    0 comments  ·  Share files  ·  Admin →
    How important is this to you?

  9. Adobe online DOESN'T WORK

    Stop charging for a product that you clearly haven't got the bugs ironed out of yet. Since being forced to use the online version to request e-signatures I haven't been able to get a reliable signature. Sometimes I can't send the request without first saving the pdf as a Word document and then saving the Word version back to pdf. Sometimes I have to "compress" the pdf by "printing" it first. Sometimes neither works and I have to start again and recreate the document from scratch with no guarantee I'll ever get a signature. And all of this is done…

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Cinthya,

    We are sorry you are having issues with the app. Our team will look into this and assess the mentioned problems as fast as possible.

    We appreciate that you took the time to give us your feedback, which is very valuable as it helps us know where improvements are needed.

    Thanks,

    Sign in Acrobat Web

  10. Pond District Redevelopment feedback

    Please keep our green spaces and wetlands! The Willamette area is currently developing housing throughout our precious wetlands. We need to preserve the little natural spaces we have left!

    1 vote
    0 comments  ·  Share files  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAyushi (Admin, Adobe) responded

    Hi Shelley Socolofsky,


    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.


    Regards,

    Ayushi

  11. Unable to load Terms of Service page

    Every time I try to read your Terms of Use, they vanish and are replaced with the Complete Your Account screen. This is completely unusable.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  12. I hate you

    You can stop ******* hijacking my browsing. I was reading a letter and you ****** it up without my consent. Go to ******* **** you miserable cretins!

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Under review  ·  AdminAnonymous (Admin, Adobe) responded

    Hi Robert


    Sorry for the inconvenience you faced. Can you please let us know the exact issue you faced while reading the document ? 


    Regards

    Mayank Sharma

  13. Nil compression on file

    I used the compression tool on a file today to reduce 2 pages down to 1 page. Tried 3 settings - low, medium and high All three of the documents are exactly the same size. It would not allow me to try compressing a file that is already compressed. This appears to be a useless feature.

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
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  14. Share

    Добрый день!
    Не удается создать ссылку для доступа.
    Все ошибки, о которых вы пишете - отсутствуют.

    1 vote
    0 comments  ·  Share files  ·  Admin →
    How important is this to you?
    Under review  ·  AdminAnonymous (Admin, Adobe) responded

    Hi Iryna


    Thanks for your feedback. Can you please share a screenshot of the issue you faced while accessing the shared link ? 


    Regards

    Mayank Sharma

  15. 불편사항

    jpg 형태로 바로 다운로드할 수 있게 해주세요

    개별 zip 파일로 하니까 너무 불편해서 구독 취소하고 싶네요

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  16. Have to click Resolve Comment multiple times

    In PDF shared reviews, we're having to click "revolve comment" multiple times for a comment to show as resolved

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Under review  ·  AdminAnonymous (Admin, Adobe) responded

    Hi Tim


    Thanks for your feedback. We're sorry for the inconvenience you faced while resolving a comment. We'll check this issue at our end.


    Regards

    Mayank Sharma

  17. digital support was awful

    support today was awful

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  18. Can't password protect a pdf without upgrading for an exorbitant sum each month

    Why say this is a free service to protect a pdf when you won't let me get past the "select a file" portion without asking me to upgrade. I don't need to do anything else with pdfs, I just want to password protect them.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  19. Adobe Links

    I would like to find out how to open Adobe links in Adobe rather than in a web browser please!

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?

  20. What a scam

    What a scam. Lead us in to with the free, get us hooked, and add the price. It just dawned on me that Adobe is a ***** dealer.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
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