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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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4552 results found

  1. It would be great to see if the signee has read or opened the envelope. This information is crucial in getting documents signed or better yet, to at least provide sender info that it didn't just go anywhere. Please create this feature as the other competitor is already doing this.

    3 votes

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  2. I already pay for this every single month. With this sign in info. Yet you want me to pay again to use this on my laptop, which I am tying to get up to date as my regular computer is slowly dying and I don't want to be caught w/o a functioning computer.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  3. pas capable d'installer le produit et lorsque je veux de l'aide, le service n'est pas offert en français. Je veux annuler mon essai gratuit de 7 jours mais je ne trouve pas l'endroit.

    3 votes

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  4. I am using Adobe Sign for drawings. I would like the reviewers to be able to redline the drawing if they don't approve, or sign if they do.

    3 votes

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  5. Your Adobe Sign product is a mess. Any time there is a change of license, access is lost to the previous documents on the account. The only way to expect any reliability is to never make any changes, including any possible upgrades.

    3 votes

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  6. Why are PDF forms so awful? I have to remake PDF forms in Word or Google Docs so that I can have a shared for the form.
    10+ years of clouds services and Adobe still is miles behind everyone on shared doc editing. It's mind blowing.

    3 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  7. Why do I always need to contact customer care before I can convert docs to PPT?

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  8. 3 votes

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    0 comments  ·  Export PDF  ·  Admin →
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  9. My document template won't load. I tried to open a few times and it keeps on loading. I already tried log out and login and even restarting my computer.

    Please help

    3 votes

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  10. When I upload a document and attempt to send for signatures, I can write the message to those I'm sending it to, adding their email addresses but that's it. When I click "Specify Where to Sign" it gets stuck @72% loading or it gives me the error message "Could Not Send, An invalid JSON was specified.

    3 votes

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    Hi Lara,

    Are you still facing the issue? Does it happen to all documents or certain documents? If you still have issues using send for signatures, could you please share a screenshot and a document that you used when the problem occurred?

    Thanks,
    Adobe Sign Team

  11. Your software and website is useless. Why do you have to constantly supply buggy software that looks like it is written by primary school children?

    3 votes

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  12. Not getting to convert word to PDF. msg came up to contact support

    3 votes

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    0 comments  ·  Create PDF  ·  Admin →
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    Hi Sindy,

    Thanks for reaching out to us. We are sorry to let you know that acrobat web is currently not supported in your region.

    Regards,
    Shweta

  13. I hate acrobat online. It ALWAYS freezes when I am trying to upload a document to request a signature from a client. This has cost me so much time refreshing and it messing up each time until the 10th time is the charm. So annoying please fix.

    3 votes

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    2 comments  ·  Fill & Sign  ·  Admin →
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    Hello,

    Thanks for your feedback. Could you please provide some more details to help us understand the problem.

    How big is your file (size, number of pages, file format)?

    Is it possible for you to share the image file so we can investigate?

    Thanks in advance,

    Adobe Sign Team

  14. Too small signature on returned document makes this product unusable. Please let me know if there is a fix.
    Thank you.
    Bruce Wigle
    brucew@mdwpa.com
    407-644-9801

    3 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
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    Hi Bruce,

    Thanks for your feedback. Could you please provide some more details to help us understand the problem.

    Did you use Request Signatures to request someone else to sign? Or did you use Fill and Sign to sign it yourself? Did it happen to all documents or just some? Is it possible for you to share the documents with us so we can investigate?

    Thanks,
    Adobe Sign Team

  15. After editing and downloading documents the spacing is always off. I pay for this service and am disappointed by the quality.

    3 votes

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    0 comments  ·  Commenting  ·  Admin →
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  16. I am not able to save PDF files after editing them using this service. Gives me an error number of 105. Says the file cannot be read when saving. Really need this solved since I am working from home.

    3 votes

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    0 comments  ·  Edit PDFs  ·  Admin →
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  17. Acrobat Pro DC v. 2021.00520058

    Context: PDF review hosted on a Microsoft SharePoint server with Single Sign-On (SSO)

    I am unable to connect to the server, check for new comments, send/publish my comments.

    In View > Tracker > Reviews > Joined, I'm am given "Error: Could not get new comments. Login credentials are expired or invalid; please re-enter your sign-in for access."

    There is no way to do this.

    Sometimes it says "Error: Could not get new comments. Adobe Acrobat cannot access the network. Please verify your computer's network connection and try again."

    There is no problem with my connection.…

    3 votes

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    0 comments  ·  Reviews  ·  Admin →
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  18. I did not realize until now that 16.45 per MONTH has been automatically deducted from my account. There is NO way this amount is justified for the occasional PDF conversions during home use. If there are NO other cost options for these services PLEASE discontinue my account.

    3 votes

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  19. Have 3 year subscription to Adobe Acrobat DC. Very disappointed. Unable to convert web pages to PDF. When printing web to Adobe PDF, prints uneditable images. OCR scans are negligible. When opening browsers, prompted to sign in when already signed in via the desktop version. And even after signing in via a browser, I'm still prompted to try trials for features I already have! Help is not helpful at all. Hardly anything works! WHAT IS THIS!!

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  20. Although I appreciate that it is an option, the signing process pretty much sucks. Could you maybe try harder to make it even more user unfriendly??
    Examples:
    Being able to change the message that accompanies the request as you are specifying where to sign...
    Integration with Outlook address book?

    3 votes

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    Hi Jimmy,

    You should be able to change the message accompanies the signature request before it’s sent out. There is a Back button in the right hand panel where you are specifying where to sign, which will take you back to the previous screen where you can change the message.

    Thanks,
    Adobe Sign Team

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