5287 results found
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revert update back to old signature process
Please revert the eSign back to the original format, the new version is not easy to use when you are using a mouse and keyboard. It takes longer to prepare a document for signature
1 voteHi Margaret,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Adobe Pro not accessible
Accessing Adobe Pro is much harder under this format and when you do connect it doesn't work as well. I have always liked Adobe products, but I am at the point that I would recommend that people avoid them.
1 vote -
freezes screen regularly
My Adobe Acrobat Pro freezes my PC screen regularly during navigation - i have then shut down my computer to get out of the app. Frustrating to say the least - i will not be renewing my contract and will return to the free version of adobe reader. Very disappointing.
1 voteHi Georgina,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Request e-signature does not work, Support non-existent
Request e-signatures is not functional on either the desktop app or the web app. Support is non-existent by chat, telephone, or otherwise. AI generated support does not address the issue. Zero satisfaction with Request e-signatures feature and related support.
2 votesHello Gregory,
We are sorry that you are having trouble with this feature. Could you provide more information? For example:
- Steps where you encounter the issues in Acrobat Web page
- The file that you are trying to use
- Any error that might pop up on screen
Or any other information that you might deem important will really help us to resolve this issue.
Thanks,
Sign in Acrobat Web Team
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My adminconsole account keep coming up with access denied
AdobeAdmin console keeps locking up with no access
1 vote -
Ilmainen(ko????)
Hei. Tämän piti olla maksuton palvelu, mutta ei anna yhdistää tiedostoja, vaan heittää aina mainoksen, missä on PAKKO valita maksuton kokeilu tai maksullinen palvelu. Ja mehän tiedetään, että maksuton kokeilu muuttuu ajan päästä maksulliseksi. EI HYVÄ!🤢
1 vote -
Signing Landscape Documents
When will Adobe online support signing landscape documents? This is extremely inconvenient trying to execute documents saved in this format
1 voteHi Alejandro,
We are sorry you are experiencing trouble with the new feature. Even though the app does not support landscape documents and a message is prompted to the user advising this, it is still possible to send this type of documents for signing.
If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Combine in Browser - No Opt Out
"Preferences" is garbage. There is no option to prevent files from opening in the default browser, and your FAQs are terrible.
1 vote -
Files won't combine
Files are not combining on the website right now. Are you having trouble on your end with some of your servers? Not sure what is going on.
1 vote -
Gsjsjdjsjs
Hajsjdjsj
1 vote -
Issues saving and redacting
I cannot redact text and i`m having issues saving my pdf work, needs help asap. Thanks.
1 vote -
branco, sem artes e outra fonte
Não gostei da cor da folha amarela e nem da fonte utilizada.
Gostaria que a página fosse em branco e a fonte fosse mais delicada.
Sobre as artes, prefiro que a página não tenha nada além das informações escritas.
obrigado.1 vote -
App esta horrível
Esse App esta horrível pq não consigo so gerar o boleto ele vai como link e não me da opção de mudar. Odiei
1 vote -
1 vote
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default date glitch in Adobe Acrobat
Help! In the new Adobe Acrobat, e-signatures, the updated process has the WRONG date format! When a document is signed, instead of Month/Date/Year, it's automatically listing DATE/Month/Year. My documents today Feb 8, 2024 are being date stamped as 8/2/2024. Please help!
Laura Hettinger
laura.hettinger@columbiaassociation.org1 voteHi Laura,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. Meanwhile, you can change the date format by following this steps:
- Place a date field in the document you wish to send
- Double click the field
- On the left panel look for Date format, here you can select the format you want to use.
Thanks,
Sign in Acrobat Web Team
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Your Program Doesn't Work
The copy I download remains "broken" and each time I click your "Edit in PowerPoint" button, it simply opens the same acrobat.adobe.com page that I clicked over from. This makes your service entirely worthless.
1 vote -
Spara namn på signerare
Spara signerarens namn som är kopplad till en epostadress så att man som admin inte behöver skriva in namnet varje gång personen ska läggas till för signering.
1 voteHi Börje,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Sign in Acrobat Web Team
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偽装メールの報告
いつも大変お世話になっております。
本日9:38に、
◾️件名：署名確認: 契約確認 2024年02月8日（金曜日）
◾️送信元：noreply@nifty.com
にて、添付資料のメールが届きました。
偽装メールの可能性が高いため、念のため、フィードバックいたします。
ご確認の程、よろしくお願い申し上げます。1 vote -
Adobe Sign Interface Improvement Recommendations/Problems
The Adobe Acrobat e-sign desktop service does does not sign in and has a buggy and difficult to use user interface.
There are three major issues I've had with it:
Editing a document prior to sending is nearly impossible. Most documents probably follow this process: Get Template -> Adjust Template Fields to Specific Requirements -> Adjust name of file -> Add Signees -> Collect Signatures. For some reason adjusting templates prior to sending seems to be absent from this process. A template cannot be renamed, and specific fields are required to be filled by signees. A document preparer who is…
2 votesHello Nate,
We really appreciate your feedback and will consider it for future updates. Please let us know if you have any other suggestions,
Thanks,
Sign in Acrobat Web team
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Download individual file
I need to download an individual file that I request e-signatures, but now it just combine the file, so I can't download as an individual
2 votes
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