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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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5459 results found

  1. Adobe Sign Email Spammed

    Adobe's e-sign request emails get identified as spam once sent to customers for e-signatures. Happens more often than not and I have to follow up with an email saying that it was, in fact, from me and it is safe to open. Is there a way I can set the email sender with my company email address?

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  2. Aubree’s school info

    Everything is fine

    1 vote
    0 comments  ·  Export PDF  ·  Admin →
    How important is this to you?

  3. highlighted text

    hello,
    An idea for comments: If it would be possible to be provided with the option for the selected text to be quoted in the comments section. Instead of it just been demarcated in the comments as "Highlighted text"

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?
    Under review  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Walkiria Jimenez-Loo,

    Thank you for reaching out and sharing your thoughts with us! We appreciate your valuable feedback and insights.

    We are committed to enhancing our users' experience, and your feedback is crucial in shaping the future of our product. Our development team will carefully review your suggestions to see how we can incorporate them into our product roadmap.

    Regards,

    Amit Gupta

  4. Split Page

    I am tired of the split page function saying it cannot split my file. Also it only being able to split 19 pages is far too low. Also, isn't there a function to separate the entire file to 1 page rather than having to physical to click on the page split boarder

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  5. not working properly

    At the time of filling the form the text box moves from it's place once we click somewhere else.

    Once the form is filled and downloaded, the text boxes are either incomplete or moved and sizes also are changed.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hi Prateek,

    As a follow up we will like to know more information about this issue. Could you provide more details? For example, if you could share the document you're using, the steps you do and any other information that might be helpful to us.

    Thanks,

    Sign in Acrobat Web Team

  6. Not worth it if it won't install

    It will not install or work with macOS Sonoma 14.3.1.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  7. Avslutte konto da den legger hindringer i veien for bruk av Canon Laserprinter

    Hvordan får jeg avsluttet denne kontoen? Og bare bruke Acrobat Reader. Det virker som om min begrensede bruk av kontoen sperrer for printerutskrifter. Og jeg har IKKE behov for noen av tilbudene. Merkelig at dette er så vanskelig å forstå for dere da JEG ikke har brukt dem på er enn ett år.

    2 votes
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  8. Not loading properly.

    Issues using a pdf. It doesn't load properly or is taking forever to open past one month.

    1 vote
    Need Info  ·  1 comment  ·  View PDF files  ·  Admin →
    How important is this to you?

  9. Cannot scan multiple Word pages from feeder

    When attempting to scan a Word document of multiple pages, the Adobe Acrobat scanning application does not permit the use of the feeder for more than a one page document. Manually changing each page in the printer before clicking scan is unnecessarily time consuming.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  10. Adobe Scan Cloud does not allow multiple files downloaded

    This application is terrible and should not be advertised, this is first time i get to use...

    Unfortunately, Adobe Scan Cloud does not currently support a bulk download feature directly within the app or the web interface. This means you'll have to download each file individually by following the steps above for each file you want to download to your computer.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  11. Nice customer service

    I forgot to evaluate the nice agent I talked moments ago I guess Vishnes or smth, 5 stars

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  12. Merge Accounts functionality

    Merge Accounts

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  13. Probleme mit E-Signatur

    Bild 3 - Passiert wenn man eine E-Signatur anfordern möchte

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  14. Probleme mit E-Signatur

    Bild 2 - Grau wird es wenn man in Windows versucht eine Unterschrift hinzuzufügen

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  15. Probleme mit E-Signatur

    Als Nachtrag zu meiner vorangegangenen Meldung

    Bild 1 - Problem

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  16. Probleme mit E-Signatur

    E-Signaturen werden nicht syncronisiert zwischen iPad-App -> WebApp -> Windows-Anwendung. Bitte schnell beheben, da man ansonsten keine Dokumente mehr unterzeichnen kann ohne unterschiedliche Unterschriften zu hinterlegen!
    Auch kann ich aus der Windows-Anwendung heraus das Anfordern von Signaturen nicht mehr starten. Die Anwendung startet ein Dialogfenster, aber es dreht sich nur der "Wartekreis" und nichts passiert.

    Vielen Dank!

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  17. app crashing

    acrobat for desktop is VERY VERY slow and often crashes in the middle of creating my pdf documents. very frustrating when I lose hours of work.... horrible

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  18. Overcharged

    I hope this message finds you well. I am writing to address a concerning matter regarding the charges and account management associated with my Adobe Acrobat subscription.

    Over the course of my usage of Adobe Acrobat, I have encountered multiple instances of being double-charged, overcharged, and erroneously billed for cancellation fees. As the sole user of the software, it is evident that these discrepancies do not align with the terms of my subscription.

    Furthermore, I have been facing persistent challenges with the software's compatibility with QuickBooks, including issues such as the malfunctioning of the thumbnail preview, recurring error 1500 messages,…

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  19. Reminder Suggestion

    If I go to create a "reminder" to send to a client, it should send the reminder right away. I selected "every third day", but I want the reminder to be sent immediately upon creating the reminder as well - and not three days from creating the reminder.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  20. unknown error when using sign

    just trying to sign... it failed, so I re added my signature and it still returns and "unknown error." So annoying!

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Daniel,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

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