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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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5448 results found

  1. Adobe Scan Cloud does not allow multiple files downloaded

    This application is terrible and should not be advertised, this is first time i get to use...

    Unfortunately, Adobe Scan Cloud does not currently support a bulk download feature directly within the app or the web interface. This means you'll have to download each file individually by following the steps above for each file you want to download to your computer.

    1 vote
    0 comments  ·  Other  ·  Admin →
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  2. Nice customer service

    I forgot to evaluate the nice agent I talked moments ago I guess Vishnes or smth, 5 stars

    1 vote
    0 comments  ·  Other  ·  Admin →
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  3. Merge Accounts functionality

    Merge Accounts

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  4. Probleme mit E-Signatur

    Bild 3 - Passiert wenn man eine E-Signatur anfordern möchte

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  5. Probleme mit E-Signatur

    Bild 2 - Grau wird es wenn man in Windows versucht eine Unterschrift hinzuzufügen

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  6. Probleme mit E-Signatur

    Als Nachtrag zu meiner vorangegangenen Meldung

    Bild 1 - Problem

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  7. Probleme mit E-Signatur

    E-Signaturen werden nicht syncronisiert zwischen iPad-App -> WebApp -> Windows-Anwendung. Bitte schnell beheben, da man ansonsten keine Dokumente mehr unterzeichnen kann ohne unterschiedliche Unterschriften zu hinterlegen!
    Auch kann ich aus der Windows-Anwendung heraus das Anfordern von Signaturen nicht mehr starten. Die Anwendung startet ein Dialogfenster, aber es dreht sich nur der "Wartekreis" und nichts passiert.

    Vielen Dank!

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  8. app crashing

    acrobat for desktop is VERY VERY slow and often crashes in the middle of creating my pdf documents. very frustrating when I lose hours of work.... horrible

    1 vote
    0 comments  ·  Other  ·  Admin →
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  9. Overcharged

    I hope this message finds you well. I am writing to address a concerning matter regarding the charges and account management associated with my Adobe Acrobat subscription.

    Over the course of my usage of Adobe Acrobat, I have encountered multiple instances of being double-charged, overcharged, and erroneously billed for cancellation fees. As the sole user of the software, it is evident that these discrepancies do not align with the terms of my subscription.

    Furthermore, I have been facing persistent challenges with the software's compatibility with QuickBooks, including issues such as the malfunctioning of the thumbnail preview, recurring error 1500 messages,…

    1 vote
    0 comments  ·  Subscription  ·  Admin →
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  10. Reminder Suggestion

    If I go to create a "reminder" to send to a client, it should send the reminder right away. I selected "every third day", but I want the reminder to be sent immediately upon creating the reminder as well - and not three days from creating the reminder.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  11. unknown error when using sign

    just trying to sign... it failed, so I re added my signature and it still returns and "unknown error." So annoying!

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Daniel,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  12. Very Bad Experience

    Very Bad experience. You are fake claiming as free trail, while you are asking credit card details.
    Not Expected this from Adobe.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  13. dd

    single

    1 vote
    0 comments  ·  Combine files  ·  Admin →
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  14. single file

    hii

    1 vote
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  15. Problems with e-sign documents

    There are several issues we are experiencing (and other colleagues have experienced this as well!):
    Now that you can add multiple documents to an e-sign (finally!), it often puts the wrong document into the new window that allows you to add a document. I have had this happen numerous times.
    When you get to the window with the message portion, you cannot backspace and make corrections in the "message" box. You have to add info in to the title of the document which is then replicated in the message portion. There's no way to add additional info without the ability…

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  16. cancel subscription

    cancel subscription

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  17. No signature status on the home screen for received signature requests

    Why can't I see the status of signature requests in the file listing? Seems like table stakes to me - all 3 other esign solutions I use do this!

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Colin,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  18. About the new updates on signature panel

    Hi, I think Adobe updated last month and now the signature panel does not work properly. First of all, most of the time it gives error when you open the signature panel and the system closes every adobe pages. Secondly when you open the signature panel, you lost some of the filled information on the file. And the system automatically allow you to sign when you are one of the signer part before, now you need to wait for the mail and then open it and sign the document. This is totally wasting time. Same thing happens for the ordering…

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Merve,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  19. NACHRICHT erfassen nicht möglich

    Guten Tag, wenn ich eine E-Signatur anfordere kann ich jetzt nicht mehr eine persönliche Nachricht schreiben bzw. bei Schreibfehlern verbessern. Es geht in dem Feld fast nichts... bitte korrigieren

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi,

    We are sorry you are experiencing trouble with our app. We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  20. I'm experiencing issues accessing Pro plan features on the web version

    I am unable to use the features included in the Pro plan on the web version. Despite refreshing the page multiple times and even re-entering the site, the functionalities remain inaccessible. However, I tried using them in the app, and there were no issues.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?
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