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Acrobat for Windows and Mac

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413 results found

  1. 2 votes

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  2. I used Adobe Acrobat Pro DC on a Windows 7 64 bit desktop environment.

    I simply select the combine documents icon button, it has me choose either existing open document or add unopened documents. Either way it does not work. When I select open document, it has the one open document and then I need to add the 2nd document to combine, and I select it, those documents never populated the page and thus I cannot move to the next step of clicking on the "Combine" button. This has happened multiple times. I think of asking for a refund and…

    1 vote

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    Resolved  ·  mrraj@adobe.com responded

    Thanks for confirming. Its great to know that your issue has been resolved.
    Keep us posted if you face any issue.

    Thanks,
    Mridula

  3. Every time i save a combined file, it saves as a portfolio. how do i turn that off.

    2 votes

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    Resolved  ·  mrraj@adobe.com responded

    Hi,

    Please follow below steps to Turn off portfolio PDF creation while combing:
    Launch Acrobat and goto “Tools→Combine App→Options (gear icon)”.
    Now under “Option” uncheck " Save as PDF Portfolio" and Ok.

    You are done, combine and get your desire result . Let us know if you face any issue.

    Thanks,

  4. I can drag and drop emails from Outlook into the Combine Files Window, however, when you "combine" the files, the attachments are embedded rather than attached at the end of each email. You can manually convert each email in Outlook with attachments in that fashion, but when you have 100+ emails with attachments, that just doesn't work.

    3 votes

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  5. When creating PDFs with multiple images that each have a unique filename, I would like to be able to insert that filename on the corresponding page so that I can more easily navigate to that file if I need to search for it on my computer.

    8 votes

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  6. 7 votes

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  7. Using Acrobat PRO DC 19.008.20074
    When I open Adobe, Combine files, add the files I want to combine, either PDF or other word, excel, etc, click on Combine. What I end up with is a "PORTFOLIO". The thumbnails are all visible on the navigation pane but the actual PDF that was supposed to contain all the pages I just combined, there is only the first page, no other pages. I create Board packets with this feature. It has become a big headache. How do I get this to work.

    1 vote

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  8. Steps to reproduce:

    • Create Word document in Word 2016 for Mac
      • using League Gothic, Monserrat, and Goudy Old Style fonts
    • Click "Create PDF" under the Acrobat tab in the Ribbon
      • allow it to create with the Adobe Create PDF cloud service
    • Check created PDF

    Expected to see:
    - League Gothic, Monserrat, and Goudy Old Style fonts

    Observed:
    - All fonts replaced with Times New Roman

    OS: macOS 10.13.2
    MS: Word 2016 (version 15.41)
    Adobe: CC, Acrobat Pro DC (version 2018.009.20050)

    14 votes

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  9. When doing a batch conversion of emails in an Outlook folder, all of the emails are captured in a single PDF file. However, it would be nice to restrict what information is captured. For example, I'd like to have bcc information excluded from the email-to-PDF conversion.

    11 votes

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  10. This is a bug. When using the acrobat extension in macOS microsoft Word to convert the doc to a PDF it removes internal links. It works fine for external links such as websites, but if I put a link in place that quickly takes you to another place in the document when clicked, this is removed when converting to a PDF. The text still appears blue but the link is not existent.

    4 votes

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  11. I want to set the "DEFAULT" for the initial view for all pdf documents that I create. I am sick and tired of setting the "initial views" for each and every PDF that I create. Please program a preference that automates the way to set a users preference for creating files with a preset initial view.

    10 votes

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  12. TITLE:
    Saving PDF file from Word always results in "a file conversion is already in progress" error on a Mac.

    In Word the Acrobat ribbon's "Create PDF" button either does nothing when it is clicked or it results in "a file conversion is already in progress" error from Acrobat.

    STEPS TO REPRODUCE THE ISSUE:
    1. Open any Word Document
    2. Click Acrobat tab to see the Acrobat Ribbon
    3. Click "Create PDF"
    4. This opens the "Acrobat Create PDF" dialog box.

    "You can create high quality, rich and accessible PDFs using Adobe Create PDF cloud service.
    Click Yes to create…

    2 votes

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    Under review  ·  pooja . responded

    Can you please let us know scenario you are using?

    Best Regards!

  13. Bug not resolved.
    In "From" field only shows the name of the email account but
    doesn't show its email account between "< ... >", like in
    previous releases.
    System: Microsoft Windows 10 Pro x64 (updated) //
    Microsoft Outlook 2016 (updated) // Adobe Acrobat Pro DC
    2018.011.20038

    (*) Compare results with, for example, Foxit PhantomPDF addon for Outlook.

    5 votes

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    Planned  ·  mrraj@adobe.com responded

    Thanks for raising your concern, this is know issue and we are working on it.
    Will keep you posted.

    Thanks,
    Mridula

  14. I've been converting .ai to pdf by dragging onto Acrobat DC. By doing this, I don't need fonts or linked images. Had a file that gave me the error: "Acrobat pdf conversion could not be completed. This could be due to a network error or if there is no valid Acrobat online service membership."
    Other .ai files convert just fine, but this one file it doesn't work. I dragged onto Acrobat Pro 11 and the file converts just fine. It's curious it works on an older version of acrobat but not DC.

    1 vote

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    Resolved  ·  2 comments  ·  Creating PDFs  ·  Admin →
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  15. Bug: For bookmarks based on styles from a Word document, the bookmark will go to the table of contents entry for a heading instead of to the heading itself if the heading is also included in a table of contents with page numbers omitted. The expected behavior is that the bookmark will go to the content in the document, not to the table of contents. If the TOC includes page numbers, the bug does not occur. See attached file for detailed steps on how to reproduce.

    2 votes

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  16. Please provide options for bookmark naming conventions. When creating HTML reports, I intentionally use relative links to link to attachments or appendices. However, when I create a PDF from the HTML home page, the bookmarks contain the full link exposing my User Profile name and other sensitive information. I would like the bookmark to be named for the relative link or the filename only (or an option for the document title). I prefer to create my reports in word with hyperlinks to other docs and attachments, but I have submitted a separate feature request for creating PDFs from documents with…

    2 votes

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  17. I have Adobe Creative Cloud with Adobe DC et al. Up to today I have easily & successfully clicked the 'Convert current web page to an Adobe PDF file' icon in my browser tool bar.

    Today, it does nothing & doesn't generate the PDF.

    No updates have been done to my machine, system or OS or browser.

    When I try to launch Adobe DC & try the same function via File>Create>PDF from Webpage it generates a PDF with the title on the top line & the URL at the bottom line & an empty file. So, in other words, useless.

    2 votes

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  18. I'm on MAC and I'm used to seamlessly combining .ai files into a .pdf easily with the Combine feature in Acrobat. Some of my peers would benefit from this greatly also but they are on PC and it appears on PC Acrobat can open and view .ai files but it will not acknowledge .ai files in the Combine feature. This feels like an oversight or bug since it clearly works fine on MAC. Can we please have equal support for this on PC as well? It makes it much easier for creatives to work smoothly with other areas of the…

    2 votes

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    Hi

    Thanks for your feature request.
    I am not sure how you are able to combine .ai files on Mac using Acrobat as we do not have this support neither for Windows nor for Mac for .ai files.
    However, we have taken your feature request. It is under review.

    Thanks
    Tanvi

  19. When I scan two pages and crop them, they are smaller or equal to an 8.5 x 11 sheet of paper. I want to be able to take the two pages and make them just one single page. There are many times that I have scanned something that had just a couple lines at the top of the second page. I may want to be able to shrink that to fit it all on one page. I think there should be options for doing that. Since people are trying to be more and more digital to store information and use…

    14 votes

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  20. When you combined individual subfolders within a master folder when creating a PDF Portfolio, the previous Acrobat Pro allowed you to do this feature with one click. The current Acrobat Pro DC software requires that you create a portfolio and manually add the individual folders. Please add back the option for the one-click subfolder integration!

    10 votes

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