417 results found

1. Outlook - Adobe PDFMaker - Generate Single PDF with Message and Attachments

   It would be really awesome if Adobe PDF Maker was able to generate a single PDF Document containing the message and any attachments automatically. For example, if I receive an email and that email has one or more attached documents (e.g. PDF, Word, etc.), when I create a PDF document, a PDF document is created containing the email message and all attachments in the subsequent pages.

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2. "Append to Existing pdf"

   In MS Outlook you can create a pdf and add it to an existing pdf. (As in my attached screen shot)
   Please make this available in Excel

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3. PDFMaker: Repeated table headers not marked as artifacts

   To ensure that assistive technologies can parse tables, headers that are repeated across pages should be marked as artifacts. This is recommended by the PDF Association's Tagged PDF Best Practice Guide: Syntax: https://www.pdfa.org/wp-content/uploads/2019/06/TaggedPDFBestPracticeGuideSyntax.pdf . However, this structure is not followed by PDFMaker when converting from Word to PDF.

   Steps to reproduce the issue
   1. Open the attached Word document.
   2. Go to Acrobat > Create PDF.
   3. Press Save.
   4. Open the resulting PDF (also attached).
   5. Open the Tags panel (View > Show/Hide > Navigation Panes > Tags).
   6. Expand the <Table> tag.

   Environment (OS, other related application versions, etc.)
   - OS: Windows 10 Enterprise, 21H2
   - Acrobat version: Continuous Release 2022.001.20117 64-bit
   - Word version: 2204 (Build 15128.20178 Click-to-Run)

   Expected result
   - The repeated table headers on the second page should not be contained in a tag. They should be marked as artifacts.

   Observed result
   - The repeated table headers on the second page are contained in <P> tags inside <TH> tags inside a <TR> tag.

   To ensure that assistive technologies can parse tables, headers that are repeated across pages should be marked as artifacts. This is recommended by the PDF Association's Tagged PDF Best Practice Guide: Syntax: https://www.pdfa.org/wp-content/uploads/2019/06/TaggedPDFBestPracticeGuideSyntax.pdf . However, this structure is not followed by PDFMaker when converting from Word to PDF.

   Steps to reproduce the issue
   1. Open the attached Word document.
   2. Go to Acrobat > Create PDF.
   3. Press Save.
   4. Open the resulting PDF (also attached).
   5. Open the Tags panel (View > Show/Hide > Navigation Panes > Tags).
   6. Expand the <Table> tag.

   Environment (OS, other related application versions,… more

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4. Text embedded in decorative shapes in PowerPoint should be tagged as artifact when converted to PDF

   When PowerPoint files are converted to PDF, all shapes containing embedded text that were excluded from reading order in PowerPoint are being tagged inappropriately during the conversion to be read by assistive technology anyway. Tagging and reading order as specified in PowerPoint should be carried over to Adobe PDF, and if text is marked to be excluded from reading order because it is actually decorative, this should be honored in the conversion process. For example, we use callout markers that consist of a solid circle with a number embedded in it (1, 2, 3, etc.). The numbered circles are excluded from reading order in PowerPoint because the screenshot they are marking is already described in brief text on the slide, and the numbers in the circles, by themselves, are meaningless when read by a screen reader. However, when I convert the file to PDF, the numbers in the circles are tagged as readable text for assistive technology.

   Yes, Adobe Acrobat Pro supplies ways to manually fix accessibility issues, but we shouldn't have to use it to fix accessibility issues caused by Adobe during the conversion process when the source file was set up correctly for accessibility in PowerPoint, Word, etc.

   When PowerPoint files are converted to PDF, all shapes containing embedded text that were excluded from reading order in PowerPoint are being tagged inappropriately during the conversion to be read by assistive technology anyway. Tagging and reading order as specified in PowerPoint should be carried over to Adobe PDF, and if text is marked to be excluded from reading order because it is actually decorative, this should be honored in the conversion process. For example, we use callout markers that consist of a solid circle with a number embedded in it (1, 2, 3, etc.). The numbered circles are excluded… more

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5. PowerPoint titles converting to H2 in PDF

   When PowerPoint files are converted to PDF, slide titles should be converted to H1 because PowerPoint currently does not establish a hierarchy of headings. However, when I test the PDF output with a screen reader, I discover that they are all converted to H2, and there is no H1 anywhere in the file. Adobe Acrobat Pro is flagging this as a heading issue in accessibility checker, but the slides are properly set up with title placeholders on the master layouts, so Adobe is improperly applying H2 to slide titles when no H1 is present. See these WCAG accessibility standards and techniques:

   • https://www.w3.org/WAI/WCAG21/quickref/#section-headings
   • https://www.w3.org/WAI/WCAG21/Techniques/pdf/PDF9.html

   When PowerPoint files are converted to PDF, slide titles should be converted to H1 because PowerPoint currently does not establish a hierarchy of headings. However, when I test the PDF output with a screen reader, I discover that they are all converted to H2, and there is no H1 anywhere in the file. Adobe Acrobat Pro is flagging this as a heading issue in accessibility checker, but the slides are properly set up with title placeholders on the master layouts, so Adobe is improperly applying H2 to slide titles when no H1 is present. See these WCAG accessibility standards and… more

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6. Cannot Combine Adobe PDFs through Context Menu

   Cannot Combine Adobe PDFs through Context Menu

   I have Adobe Acrobat Pro DC and when trying to use the right-click context menu to Combine Adobe PDFs into a single file, Adobe Acrobat DC opens up, but nothing happens for 1-2 minutes. This will happen whether I select one file, multiple files, a small file (100KB<) or a larger file (>2MB). I need to combine PDFs as part of my daily duties, and waiting literally hours every day to combine my PDFs is horribly inefficient.

   Versions: Adobe Acrobat DC Version: 21.007.20099, running Windows 10 Pro Enterprise (GC) 1803.

   One would expect that the 'combine files' would work quickly for 200Kb files, but it freezes Windows Explorer and crashes if any interaction is made with it.

   Cannot Combine Adobe PDFs through Context Menu

   I have Adobe Acrobat Pro DC and when trying to use the right-click context menu to Combine Adobe PDFs into a single file, Adobe Acrobat DC opens up, but nothing happens for 1-2 minutes. This will happen whether I select one file, multiple files, a small file (100KB<) or a larger file (>2MB). I need to combine PDFs as part of my daily duties, and waiting literally hours every day to combine my PDFs is horribly inefficient.

   Versions: Adobe Acrobat DC Version: 21.007.20099, running Windows 10 Pro Enterprise (GC) 1803.

   One would expect… more

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7. Adobe PDF Writer randomly leaves out things

   When creating a document by clicking save as Adobe PDF in word, I am finding that it will randomly leave out sentences in the final product. It is very prevalent after photos and section headings. See the examples attached.

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   Need Info  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Hi

   
   

   Please upgrade to latest version of Acrobat DC and let us know if the issue still persists.

   
   

   Thanks

   Tanvi

8. BUG: Acrobat PDFMaker - Microsoft Word - Bookmarks

   With WORD (2016) and PDFMaker:

   When creating PDF maker and asking it to convert the Document's Headings / Styles to Bookmarks; It does not include some characters in the bookmarks.

   Characters such as Non-Breaking Hyphen. There may be others also.

   [ Special characters are inserted into work using INSERT > SYMBOL > MORE SYMBOLS > SPECIAL CHARACTERS ]

   Also the Case of text characters is taken from STYLE information, rather than from TYPED characters (I.e. from the FORMATTING, rather than the DATA). If for example the style specified all text in UPPERCASE. Then the bookmarks will be also in UPPERCASE.. Even though in Word Table Of Contents and Document Map it is not in all Upppercase and use the typed characters (not STYLE's UPPERCASE transformation).

   With WORD (2016) and PDFMaker:

   When creating PDF maker and asking it to convert the Document's Headings / Styles to Bookmarks; It does not include some characters in the bookmarks.

   Characters such as Non-Breaking Hyphen. There may be others also.

   [ Special characters are inserted into work using INSERT > SYMBOL > MORE SYMBOLS > SPECIAL CHARACTERS ]

   Also the Case of text characters is taken from STYLE information, rather than from TYPED characters (I.e. from the FORMATTING, rather than the DATA). If for example the style specified all text in UPPERCASE. Then the bookmarks will be also in UPPERCASE..… more

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9. Automate the combination of multiple images to PDF, and name the resulting PDF using the Folder's name.

   I would like to be able to place images within a folder, then batch convert many folders to produce 1 PDF per folder. For example "FOLDER1" contains 10 jpges. I would like FOLDER1.pdf to be 10 pages, "FOLDER2" to be FOLDER2.pdf and so on.

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10. When printing "Multiple", cannot edit margins in Page Setup

    Bug: Cannot edit the margins when printing "Multiple" in Acrobat Pro.

    1. Open a PDF file in Acrobat Pro.
    2. Select Print>Adobe PDF.
    3. Select Multiple.
    4. (Set whatever settings you want, example: Custom 1 by 2.)
    5. Click Page Setup.
    6. The Margins are fixed at 1" and they are NOT editable.

    Bug: The margins must be editable. There is too much wasted white space.

    Refer to the attached screen shot with notations.

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11. Acrobat DC - Please create version that will enable embeded video

    Adobe Team,

    I have created several thousand Acrobat DC PDFs that contain multiple embedded videos. All of those thousands of PDFs worked pretty much perfectly. Now, due to discontinuation of Flash, none work. I cannot create those PDFs with embedded video. What a nightmare. Please, if you can create a new version of Acrobat DC that restores the capability to embed video, I'll be happy to send flowers! Or money, how about money!? Everything else works fine with Acrobat DC... get the capability back! Thanks, Scott

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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Thanks for your feature request. This will be prioritized based on other backlog items.

    Thanks
    Tanvi

12. Error with PDF Maker: missing <Document> tag

    When using PDF Maker 20 with MS Office 365, the tag tree is missing the document root tag. Has a Sect tag instead of Document tag.

    Please correct this tag structure to meet the PDF 2.0 tag standards requirements.

    Screen capture shows the error.

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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Thanks for your feedback. Acrobat currently doesn’t support PDF2.0 creation. We have taken your bug report as a feature request and will be prioritized based on other backlog items.

    Thanks
    Tanvi

13. Microsoft Outlook for Mac - Convert to Adobe PDF Plugin

    The Acrobat Plugin for Microsoft Outlook on Windows, which enables Users to create an Adobe PDF Portfolio from any Mailbox or Folder while preserving the "From", "Subject" and "Date" fields while also embedding all attachments, is an INCREDIBLY powerful feature that is crucial to many of our business practices. Unfortunately, at this time, this feature is only available on the Windows version of Microsoft Outlook, thus forcing me to run a Windows 10 Virtual Machine explicitly to perform this task. If the Adobe team could implement this feature on macOS versions of Microsoft Outlook, I would be incredibly grateful as a long-time Adobe User. Thank you for all of your efforts, and if you require any clarification or details regarding my request, please don't hesitate to reach out to me. As always, I appreciate your time and consideration.

    The Acrobat Plugin for Microsoft Outlook on Windows, which enables Users to create an Adobe PDF Portfolio from any Mailbox or Folder while preserving the "From", "Subject" and "Date" fields while also embedding all attachments, is an INCREDIBLY powerful feature that is crucial to many of our business practices. Unfortunately, at this time, this feature is only available on the Windows version of Microsoft Outlook, thus forcing me to run a Windows 10 Virtual Machine explicitly to perform this task. If the Adobe team could implement this feature on macOS versions of Microsoft Outlook, I would be incredibly grateful as… more

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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Thanks for your feature request. We have taken a note of it and it will be prioritized based on other backlog items.

    Thanks
    Tanvi

14. White Margins

    When converting, printing, or saving a document to PDF, Adobe Acrobat creates "white margins" on each conversion. To remove the extra margins you have to follow these steps for every document:

    1. Open PDF in Acrobat
    2. Select More Tools
    3. Select Print Production
    4. Select Set Page Boxes
    5. Check Remove White Margins

    This will remove the white margins created by Adobe and use the margins of the original document. I'm told from Adobe Support there isn't a way to permanently set a user preference to prevent adding white margins. Please enable this function as it is currently a pain to have to change the setting on each PDF document conversion. We are sometimes converting 50+ documents daily.

    When converting, printing, or saving a document to PDF, Adobe Acrobat creates "white margins" on each conversion. To remove the extra margins you have to follow these steps for every document:

    1. Open PDF in Acrobat
    2. Select More Tools
    3. Select Print Production
    4. Select Set Page Boxes
    5. Check Remove White Margins

    This will remove the white margins created by Adobe and use the margins of the original document. I'm told from Adobe Support there isn't a way to permanently set a user preference to prevent adding white margins. Please enable this function as it is currently a pain to have to change… more

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    Need Info  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    How are you creating the PDFs?
    What format documents are you converting?

    Thanks
    Tanvi

15. Convert html to pdf on Mac

    Please allow html to be created as clickable pdfs on a Mac. The documentation you provide says it can be done on Firefox but that is false. Wasted hours with your support folks before they said it can't be done.

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    Need Info  ·  AdminSagrika Khandelwal (Admin, Adobe) responded

    Hi Valeria,

    Thanks for reaching out. We are really sorry for the inconvenience you are facing.
    As much as I understand from your post, you want to convert an HTML document to PDF from browser. It is unclear if the document is a locally saved HTML file or an online URL.

    Unfortunately, local HTML files cannot be converted from browser as Acrobat browser extensions only work for online URLs. So you will have to use Acrobat Create PDF tool to convert the file.
    1. Launch Acrobat.
    2. Go to File→Create→PDF from Web Page.
    3. Click on “Browse” button and select the HTML file to be converted.
    4. Click Create.
    If the converted document is not proper (as mentioned by you), please share a sample HTML file with us so that we can check the issue.

    If you want to convert an online URL, you can use Acrobat Chrome extension as it also has the capability to convert webpage to PDF.
    1. Install Acrobat extension for Chrome from https://chrome.google.com/webstore/detail/adobe-acrobat/efaidnbmnnnibpcajpcglclefindmkaj?hl=en if not already installed.
    2. Make sure the extension is enabled in browser.
    3. Open the URL you want to convert in Chrome browser.
    4. Click on Acrobat extension icon. You should be able to see “Convert webpage to PDF” option in the extension menu.. Click on “Convert webpage to PDF”.
    6. Select a Save location for the converted PDF file and click Save when prompted.
    7. The URL should get converted to PDF.

    If you face any issues with above steps, please let us know. Thanks in advance for your co-operation.

    Regards,
    Sagrika

    Hi Valeria,

    Thanks for reaching out. We are really sorry for the inconvenience you are facing.
    As much as I understand from your post, you want to convert an HTML document to PDF from browser. It is unclear if the document is a locally saved HTML file or an online URL.

    Unfortunately, local HTML files cannot be converted from browser as Acrobat browser extensions only work for online URLs. So you will have to use Acrobat Create PDF tool to convert the file.
    1. Launch Acrobat.
    2. Go to File→Create→PDF from Web Page.
    3. Click on “Browse” button and select the HTML file to be converted.
    4. Click Create.
    If the converted document is not proper (as mentioned by you), please share a sample HTML file with us so that we can check the issue.

    If you want to convert an online URL, you can use Acrobat… more

16. Adobe prompting "Are you sure this file is from a trustworthy source" every time you print to PDF from Outlook

    Ever since the latest update Adobe is prompting "Are you sure this file is from a trustworthy source" every time you print to PDF from Outlook

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    Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Please check with latest Acrobat update. This issue must be resolved now.

    Thanks
    Tanvi

17. Show Number of Pages in pdfs when combining multiple documents

    Acrobat 11 had a feature that showed the number of pages in each document being combined. Acrobat DC has it but you must hover over the document to see it.

    I often combine 100 pdfs together to make one document. I need each file to have even pages so that they print correctly and each section starts on a left hand page. In Acrobat 11 I could read at a glance which sections needed an extra page. It now takes 15 to 20 minutes to hover over each pdf (there are 100 of them) to see if they have even pages or not.

    Please go back to the old feature that allowed instant access to the most important information that is needed - the number of pages in the document.

    Acrobat 11 had a feature that showed the number of pages in each document being combined. Acrobat DC has it but you must hover over the document to see it.

    I often combine 100 pdfs together to make one document. I need each file to have even pages so that they print correctly and each section starts on a left hand page. In Acrobat 11 I could read at a glance which sections needed an extra page. It now takes 15 to 20 minutes to hover over each pdf (there are 100 of them) to see if they have even… more

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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Thanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.

    Thanks
    Tanvi

18. Export animation from InDesign to interactive PDF please!

    We are an enterprise customer with over 1,000 Adobe users.
    I would like our users to be able to create animated presentations using InDesign rather than PowerPoint and export the content as an interactive PDF. Currently this can't be done, you can output the animation using Publish Online, which outputs a URL, which isn't secure or in a format we would want, not everyone wants to view presentations on the web, most of our presentations our confidential!

    I can't express enough how useful it would be to be able to export the animation to interactive PDF. We could move the majority of our users off PowerPoint and stay in InDesign for onscreen presentations. They create all their reports and exhibition boards etc. in InDesign for print, but they switch to PowerPoint when needing animation. It's so frustrating when there's a really great animation panel in InDesign, which let's you create amazing animated presentations. I've seen the animations Diane Burns creates and we could really benefit from using the tools.
    I suspect this is something that the Acrobat engineering team would need to implement, maybe working alongside Abhinav on the InDesign engineering team.
    Please tell me if this is on the roadmap?

    We are an enterprise customer with over 1,000 Adobe users.
    I would like our users to be able to create animated presentations using InDesign rather than PowerPoint and export the content as an interactive PDF. Currently this can't be done, you can output the animation using Publish Online, which outputs a URL, which isn't secure or in a format we would want, not everyone wants to view presentations on the web, most of our presentations our confidential!

    I can't express enough how useful it would be to be able to export the animation to interactive PDF. We could move the… more

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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Thanks for your feature request. This would be more applicable for InDesign team so would request you to log it under InDesign forum.
    However, we have also added it in our backlog which will be prioritized based on other items.

    Thanks
    Tanvi

19. Bug with internal links when converting PDF from Word

    This is a bug. When using the acrobat extension in macOS microsoft Word to convert the doc to a PDF it removes internal links. It works fine for external links such as websites, but if I put a link in place that quickly takes you to another place in the document when clicked, this is removed when converting to a PDF. The text still appears blue but the link is not existent.

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    Under review  ·  3 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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20. Support for opening and combining OpenOffice Documents, odt and the like.

    Simply format support for OpenOffice formats used by OpenOffice and LibreOffice.

    This is vital for those that prefer those formats over Microsoft Office formats. While they aren't as fully featured or useful in some cases they are free and open source making them a great alternative to the closed source formats of their Microsoft counterparts. Plus my book features some of these formats and i'm too lazy to convert them over...

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    0 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Under review  ·  Amboo Srivastava responded

    Thanks for your valuable feedback. We have taken a note of it. Will keep you posted.
    -Amboo