602 results found
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cannot open after change to win10
cannot open after change to win10
2 votesMarking this issue as resolved as there is no response from the user.
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00 days left for trial for AdobeAcrobatProDC I admitted to today?
I am offered to try Adobe Acrobat Pro DC for 7 days. When I click the try-it-free button in the Adobe letter sent to me, then accept an installation, I find that I have no days left to try! See pictures.
What is this??2 votesMarking this issue as resolved as there is no response from the user.
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I am using Adobe Acrobat Pro XI in Windows 10. The software always stall and stop working
I have using a registered Adobe Acrobat Pro XI. Lately I have upgraded by operating system to Windows 10. The registered Adobe Acrobat Pro XI always stop working and reported error.
2 votesMarking this issue as resolved as there is no response from the user.
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Bug - Name in top Right Corner Constantly Changes
I have changed my name a few months ago. When my account was created I went by a different name. I have updated my account to show my new name. It seems like every .pdf I open shows a different name. Sometimes it shows my old name and sometimes my new name. I have tried signing completely out and back in, same issue. It happens randomly. Steps to re-produce the issue is to just open a .pdf file. Environment - Windows 10, domain joined computer.
1 vote -
How do I make Adobe the default program to open documents - using iMac Sierra 10.12.5
I was using a different program as the default program to open documents but I don't like it so I want to go back to Adobe but I can't figure out how to change it, it doesn't give me the option to make it the default program even though I deleted the other program, now it defaults to Preview.
1 vote -
2 votes
Marking this issue as resolved as there is no response from the user.
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can't unsubscribe from promotional emails https://www.adobe.com/form.unsubscribe.action
I tried to unsubscribe from the promotional emails.
When I went through the unsubscribe process – it erred out and said the page could not be found.
1 vote -
Edit profile wallpaper
Pa900 Opareting V1.20/Zip
1 voteMarking this issue as resolved as there is no response from the user.
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Daily vanishing of Adobe applications Manager
I have fully paid Acrobat Pro DC for Windows PC. Inspite of this Adobe treats me as illegal user, makes me download AAM (around 86 MB). Then tells me that my copy of Acrobat is valid for 00 days. Mkaes me re-register the copy everyday. They have most incompetent customer care, which make you go in loop for hours without any solutions.
Do you get any sadistic pleasure in making your customers keep downloading acrobat everyday?
Are there any human beings I can talk to? or all only looped computers?
2 votesMarking this issue as resolved as there is no response from the user.
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Missing sign in force closes an unsaved pdf form!
I have several computers I'm using Creative Cloud on. I can't keep up which is signed in and out. I work a lot with pdf forms. What happens is I'm filling an important form and suddenly Acrobat DC just quits without any warning, not asking whether to save. All work is completely lost and not retrievable! Then I can normally do the sign out from other computers and sign in the current computer (with my Adobe ID), but it's too late, the work is already lost.
It's a terrible problem and should be fixed immediately.
If the user has an…
1 voteThanks for your feedback. We are looking into this. Meanwhile could you please let us know whether Acrobat which is not signed in quits immediately after launch or after a while. If it quits after a while, could you please let us know the time period say 1 minute or 5 minutes or more which Acrobat takes to quit on launch.
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Adobe acrobat licenses for time to time use w/out contracts or monthly paiment
Pls. rely Adobe acrobat licenses for time to time use w/out contracts or monthly paiment.
2 votesMarking this issue as resolved as there is no response from the user.
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Error 1328
Over and over waste time downloading and trying to install patch to file C:\config.msi\PT56F8.tmp. It has probably been updated by other means, and can no, longer be modified by this patch. This error comes from Adobe Updater, and has occurred repeatedly over the past several months. Nuisance time waster, and BIG interruption of task in progress. Would appreciate correcting sloppy programming.
3 votesMarking this issue as resolved as there is no response from the user.
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Bug - MacOS 10.12.5 (Named) installer as Unidentified Developer
I've created an Acrobat Pro for Named installer (Via Admin Console) for the MacOS 10.12.5. Downloaded and ran the installer. The OS terminated the installer because it was an "Unidentified Developer".
I was able to install it after going to System Preferences > Security & Privacy and check OK to install.
The reason I state this issue is most end users will not know what to do. So this needs to be corrected (maybe Apple.com).
1 vote -
eliminate DC function from DC.
remove the DC function from acrobat DC so users cannot access cloud files. this is a grave security risk. the feature has to an option at installation time so a user cannot switch it on.
1 vote -
Bug - Acrobat Pro X for Windows crashes and stops working every few weeks
Once every few weeks Acrobat Pro X, which I install as part of CS6 for Windows, crashes and stops working. It crashes when I try to open random files. After that it stops working and I need to reinstall it. It happened on two different computers, one running Windows 7 and one Windows 10.
1 vote -
cannorrt ever sign in no matter what so credit card stays here with me./over and over again
no way to ever sign in it is like a dummy.
2 votes -
I downloaded the DC Pro update and it said that if I opened the download it would damage my computer. Why am I downloading your updates?
Why does it say the update could damage my computer. I am sick of seeing update notifications and then after downloading the update it says this could damage my computer. Get your act together and stop doing this to your customers.
2 votesMarking this issue as resolved as there is no response from the user.
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I downloaded the trial version of Acrobat Pro DC and the trail version overwrote my Acrobat Pro XI without requesting my permission. I had
Trial versions should not over write existing programs without any warning!!!!
3 votesMarking this issue as resolved as there is no response from the user.
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Install error on Windows 10Home
Installation error, can you see the attached file
1 voteMarking this issue as resolved as there is no response from the user.
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Inability to unsubscribe
My idea is an automated system to stop overcharging and continuing monthly billing when a customer uninstalls Acrobat Pro from their Creative Cloud. Although I don't have it Acrobat Pro installed on any system I continue to be charged. As a loyal customer I would love to see this work properly so that I don't need to waste my time hunting for the money that is being removed from my account.
2 votesTo Cancel Acrobat subscription, see if this helps : https://helpx.adobe.com/in/document-cloud/kb/cancel-subscription-acrobat-online-services-dr.html
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