610 results found
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Acrobat Pro Installer should identify error cause
Downloaded Adobe Acrobat Pro v. 17 purchased via order 142075619 on a MacPro desktop running OS 10.9.5 (Maverick). I used the serial number posted. Near the end of the installation process it says that it cannot be completed because of an error. But it does not explain what error it is. Checked disk for permission problems, tried again, same error. I am at a loss because the installer does not identify the error.
Please advice how to proceed.2 votesMarking this issue as resolved as there is no response from the user.
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Trying to register my legal copy of Acrobat DC Pro
Trying to register my legal copy of Acrobat DC Pro
2 votesMarking this issue as resolved as there is no response from the user.
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When in Excel, I want to load Adobe DX on top tab as default but it doesn't stay as default and I have to do add-in.
When in Excel, I want to load Adobe DX on top tab as default but it doesn't stay as default and I have to do add-in.
2 votes -
I just purchased CS6 Design & Web Premium but Acrobat Pro fails to install
I just installed CS6 Design & Web Premium but Acrobat Pro fails to install - period. I've tried 4 times now with the same failure (see attached screenshot). The website says I have 90 days of "Chat and Phone support" - but the support website is in an infinite loop - you never get a button to "chat" and no phone number is ever offered. How do I get help getting this installed?
3 votesMarking this issue as resolved as there is no response from the user.
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Product is a total pile of ****. Why do I have to wait "while the document is being prepared"? Is it unprepared. Fix it.
Go out of business. You products suck. Every "upgrade" is a downgrade.
1 voteI am sorry for the inconvenience you are facing. Can you elaborate on the issues you are facing with Acrobat DC?
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I have had the most unimaginably bad customer experience today with you products.
I have had the most unimaginably bad customer experience today with you products. I bought a new computer (MacBook) and attempted to load the software I purchased in 2015. For the last 8 hours I (or one of our people here at our company) have been trying to contact you or work through your chat capability or simply follow some instructions (not findable) to complete this simple task. No success. Could you please have someone contact me as soon as possible.
2 votes -
an old glitch remaining...
The rectangle of the update in Adobe Acrobat DC latest version still shows the black pixellated contour surrounding the header.
1 vote -
Why Do I Have to Buy Adobe Acrobat Pro DC?
I am running Windows 10 and the Adobe Acrobat Pro DC was installed on my machine as an Update by Microsoft. I uninstalled it in error. Regardless, why would I have to buy Pro after the 7 day trial, when it was installed Free by Microsoft as part of Windows 10 update?
2 votesMarking this issue as resolved as there is no response from the user.
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cannot open after change to win10
cannot open after change to win10
2 votesMarking this issue as resolved as there is no response from the user.
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00 days left for trial for AdobeAcrobatProDC I admitted to today?
I am offered to try Adobe Acrobat Pro DC for 7 days. When I click the try-it-free button in the Adobe letter sent to me, then accept an installation, I find that I have no days left to try! See pictures.
What is this??2 votesMarking this issue as resolved as there is no response from the user.
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I am using Adobe Acrobat Pro XI in Windows 10. The software always stall and stop working
I have using a registered Adobe Acrobat Pro XI. Lately I have upgraded by operating system to Windows 10. The registered Adobe Acrobat Pro XI always stop working and reported error.
2 votesMarking this issue as resolved as there is no response from the user.
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Bug - Name in top Right Corner Constantly Changes
I have changed my name a few months ago. When my account was created I went by a different name. I have updated my account to show my new name. It seems like every .pdf I open shows a different name. Sometimes it shows my old name and sometimes my new name. I have tried signing completely out and back in, same issue. It happens randomly. Steps to re-produce the issue is to just open a .pdf file. Environment - Windows 10, domain joined computer.
1 vote -
How do I make Adobe the default program to open documents - using iMac Sierra 10.12.5
I was using a different program as the default program to open documents but I don't like it so I want to go back to Adobe but I can't figure out how to change it, it doesn't give me the option to make it the default program even though I deleted the other program, now it defaults to Preview.
1 vote -
2 votes
Marking this issue as resolved as there is no response from the user.
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can't unsubscribe from promotional emails https://www.adobe.com/form.unsubscribe.action
I tried to unsubscribe from the promotional emails.
When I went through the unsubscribe process – it erred out and said the page could not be found.
1 vote -
Edit profile wallpaper
Pa900 Opareting V1.20/Zip
1 voteMarking this issue as resolved as there is no response from the user.
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Daily vanishing of Adobe applications Manager
I have fully paid Acrobat Pro DC for Windows PC. Inspite of this Adobe treats me as illegal user, makes me download AAM (around 86 MB). Then tells me that my copy of Acrobat is valid for 00 days. Mkaes me re-register the copy everyday. They have most incompetent customer care, which make you go in loop for hours without any solutions.
Do you get any sadistic pleasure in making your customers keep downloading acrobat everyday?
Are there any human beings I can talk to? or all only looped computers?
2 votesMarking this issue as resolved as there is no response from the user.
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Missing sign in force closes an unsaved pdf form!
I have several computers I'm using Creative Cloud on. I can't keep up which is signed in and out. I work a lot with pdf forms. What happens is I'm filling an important form and suddenly Acrobat DC just quits without any warning, not asking whether to save. All work is completely lost and not retrievable! Then I can normally do the sign out from other computers and sign in the current computer (with my Adobe ID), but it's too late, the work is already lost.
It's a terrible problem and should be fixed immediately.
If the user has an…
1 voteThanks for your feedback. We are looking into this. Meanwhile could you please let us know whether Acrobat which is not signed in quits immediately after launch or after a while. If it quits after a while, could you please let us know the time period say 1 minute or 5 minutes or more which Acrobat takes to quit on launch.
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Adobe acrobat licenses for time to time use w/out contracts or monthly paiment
Pls. rely Adobe acrobat licenses for time to time use w/out contracts or monthly paiment.
2 votesMarking this issue as resolved as there is no response from the user.
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Error 1328
Over and over waste time downloading and trying to install patch to file C:\config.msi\PT56F8.tmp. It has probably been updated by other means, and can no, longer be modified by this patch. This error comes from Adobe Updater, and has occurred repeatedly over the past several months. Nuisance time waster, and BIG interruption of task in progress. Would appreciate correcting sloppy programming.
3 votesMarking this issue as resolved as there is no response from the user.
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