593 results found
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Missing sign in force closes an unsaved pdf form!
I have several computers I'm using Creative Cloud on. I can't keep up which is signed in and out. I work a lot with pdf forms. What happens is I'm filling an important form and suddenly Acrobat DC just quits without any warning, not asking whether to save. All work is completely lost and not retrievable! Then I can normally do the sign out from other computers and sign in the current computer (with my Adobe ID), but it's too late, the work is already lost.
It's a terrible problem and should be fixed immediately.
If the user has an…
1 voteThanks for your feedback. We are looking into this. Meanwhile could you please let us know whether Acrobat which is not signed in quits immediately after launch or after a while. If it quits after a while, could you please let us know the time period say 1 minute or 5 minutes or more which Acrobat takes to quit on launch.
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Adobe acrobat licenses for time to time use w/out contracts or monthly paiment
Pls. rely Adobe acrobat licenses for time to time use w/out contracts or monthly paiment.
2 votesMarking this issue as resolved as there is no response from the user.
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Error 1328
Over and over waste time downloading and trying to install patch to file C:\config.msi\PT56F8.tmp. It has probably been updated by other means, and can no, longer be modified by this patch. This error comes from Adobe Updater, and has occurred repeatedly over the past several months. Nuisance time waster, and BIG interruption of task in progress. Would appreciate correcting sloppy programming.
3 votesMarking this issue as resolved as there is no response from the user.
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Bug - MacOS 10.12.5 (Named) installer as Unidentified Developer
I've created an Acrobat Pro for Named installer (Via Admin Console) for the MacOS 10.12.5. Downloaded and ran the installer. The OS terminated the installer because it was an "Unidentified Developer".
I was able to install it after going to System Preferences > Security & Privacy and check OK to install.
The reason I state this issue is most end users will not know what to do. So this needs to be corrected (maybe Apple.com).
1 vote -
eliminate DC function from DC.
remove the DC function from acrobat DC so users cannot access cloud files. this is a grave security risk. the feature has to an option at installation time so a user cannot switch it on.
1 vote -
Bug - Acrobat Pro X for Windows crashes and stops working every few weeks
Once every few weeks Acrobat Pro X, which I install as part of CS6 for Windows, crashes and stops working. It crashes when I try to open random files. After that it stops working and I need to reinstall it. It happened on two different computers, one running Windows 7 and one Windows 10.
1 vote -
cannorrt ever sign in no matter what so credit card stays here with me./over and over again
no way to ever sign in it is like a dummy.
2 votes -
I downloaded the DC Pro update and it said that if I opened the download it would damage my computer. Why am I downloading your updates?
Why does it say the update could damage my computer. I am sick of seeing update notifications and then after downloading the update it says this could damage my computer. Get your act together and stop doing this to your customers.
2 votesMarking this issue as resolved as there is no response from the user.
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I downloaded the trial version of Acrobat Pro DC and the trail version overwrote my Acrobat Pro XI without requesting my permission. I had
Trial versions should not over write existing programs without any warning!!!!
3 votesMarking this issue as resolved as there is no response from the user.
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Install error on Windows 10Home
Installation error, can you see the attached file
1 voteMarking this issue as resolved as there is no response from the user.
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Inability to unsubscribe
My idea is an automated system to stop overcharging and continuing monthly billing when a customer uninstalls Acrobat Pro from their Creative Cloud. Although I don't have it Acrobat Pro installed on any system I continue to be charged. As a loyal customer I would love to see this work properly so that I don't need to waste my time hunting for the money that is being removed from my account.
2 votesTo Cancel Acrobat subscription, see if this helps : https://helpx.adobe.com/in/document-cloud/kb/cancel-subscription-acrobat-online-services-dr.html
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Bug report: Acrobat.exe - Einsprungpunkt nicht gefunden
Hi, when I open Acrobat pro DC I get an constant error message. see the attached file.
I already repaired the installation but with no success. what can I do?
3 votesMarking this issue as resolved as there is no response from the user.
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Logging In
I want Adobe to support 2 Step Authentication logging in like Google & Amazon already do.
1 vote
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