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Acrobat for Windows and Mac

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Acrobat for Windows and Mac

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586 results found

  1. 1 vote

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    I am sorry for the inconvenience you are facing. Can you elaborate on the issues you are facing with Acrobat DC?

  2. I have had the most unimaginably bad customer experience today with you products. I bought a new computer (MacBook) and attempted to load the software I purchased in 2015. For the last 8 hours I (or one of our people here at our company) have been trying to contact you or work through your chat capability or simply follow some instructions (not findable) to complete this simple task. No success. Could you please have someone contact me as soon as possible.

    2 votes

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  3. The rectangle of the update in Adobe Acrobat DC latest version still shows the black pixellated contour surrounding the header.

    1 vote

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  4. I am running Windows 10 and the Adobe Acrobat Pro DC was installed on my machine as an Update by Microsoft. I uninstalled it in error. Regardless, why would I have to buy Pro after the 7 day trial, when it was installed Free by Microsoft as part of Windows 10 update?

    2 votes

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  5. cannot open after change to win10

    2 votes

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  6. I am offered to try Adobe Acrobat Pro DC for 7 days. When I click the try-it-free button in the Adobe letter sent to me, then accept an installation, I find that I have no days left to try! See pictures.
    What is this??

    2 votes

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  7. I have using a registered Adobe Acrobat Pro XI. Lately I have upgraded by operating system to Windows 10. The registered Adobe Acrobat Pro XI always stop working and reported error.

    2 votes

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  8. I have changed my name a few months ago. When my account was created I went by a different name. I have updated my account to show my new name. It seems like every .pdf I open shows a different name. Sometimes it shows my old name and sometimes my new name. I have tried signing completely out and back in, same issue. It happens randomly. Steps to re-produce the issue is to just open a .pdf file. Environment - Windows 10, domain joined computer.

    1 vote

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  9. I was using a different program as the default program to open documents but I don't like it so I want to go back to Adobe but I can't figure out how to change it, it doesn't give me the option to make it the default program even though I deleted the other program, now it defaults to Preview.

    1 vote

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  10. 2 votes

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  11. I tried to unsubscribe from the promotional emails.

    When I went through the unsubscribe process – it erred out and said the page could not be found.

    1 vote

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  12. 1 vote

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  13. I have fully paid Acrobat Pro DC for Windows PC. Inspite of this Adobe treats me as illegal user, makes me download AAM (around 86 MB). Then tells me that my copy of Acrobat is valid for 00 days. Mkaes me re-register the copy everyday. They have most incompetent customer care, which make you go in loop for hours without any solutions.

    Do you get any sadistic pleasure in making your customers keep downloading acrobat everyday?

    Are there any human beings I can talk to? or all only looped computers?

    2 votes

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  14. I have several computers I'm using Creative Cloud on. I can't keep up which is signed in and out. I work a lot with pdf forms. What happens is I'm filling an important form and suddenly Acrobat DC just quits without any warning, not asking whether to save. All work is completely lost and not retrievable! Then I can normally do the sign out from other computers and sign in the current computer (with my Adobe ID), but it's too late, the work is already lost.

    It's a terrible problem and should be fixed immediately.

    If the user has an…

    1 vote

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    Thanks for your feedback. We are looking into this. Meanwhile could you please let us know whether Acrobat which is not signed in quits immediately after launch or after a while. If it quits after a while, could you please let us know the time period say 1 minute or 5 minutes or more which Acrobat takes to quit on launch.

  15. Pls. rely Adobe acrobat licenses for time to time use w/out contracts or monthly paiment.

    2 votes

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  16. Over and over waste time downloading and trying to install patch to file C:\config.msi\PT56F8.tmp. It has probably been updated by other means, and can no, longer be modified by this patch. This error comes from Adobe Updater, and has occurred repeatedly over the past several months. Nuisance time waster, and BIG interruption of task in progress. Would appreciate correcting sloppy programming.

    3 votes

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  17. I've created an Acrobat Pro for Named installer (Via Admin Console) for the MacOS 10.12.5. Downloaded and ran the installer. The OS terminated the installer because it was an "Unidentified Developer".

    I was able to install it after going to System Preferences > Security & Privacy and check OK to install.

    The reason I state this issue is most end users will not know what to do. So this needs to be corrected (maybe Apple.com).

    1 vote

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  18. remove the DC function from acrobat DC so users cannot access cloud files. this is a grave security risk. the feature has to an option at installation time so a user cannot switch it on.

    1 vote

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  19. Once every few weeks Acrobat Pro X, which I install as part of CS6 for Windows, crashes and stops working. It crashes when I try to open random files. After that it stops working and I need to reinstall it. It happened on two different computers, one running Windows 7 and one Windows 10.

    1 vote

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  20. 2 votes

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