2158 results found

1. Adobe crashed my whole computer !!!

   I opened a document on Adobe on Mac and then it stopped responding right away. Then I tried to restart my computer or shut it down, it showed that because my ADOBE WOULD NOT let me!!?? I couldn't not open any pdf or restart my computer because of this. Please help!

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   Need Info  ·  digvijay singh bisht responded

   I am sorry for the inconvenience you are facing.
   Can you share with us the acrobat version and the operating system you are using
   Also some sample PDFs with which you are facing this issue.

2. Stop with the popups! I do not need these stupid interruptions to my work.

   I am working, and do not have time to invest in accepting or rejecting your popup leads for new Adobe products or tutorials. Send an email with this information. Adobe has lost most of its dignity as a solutions provider. There is a new ambulance chaser in Software City.

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3. Change default email application from Outlook to Win10 mailapp

   ?

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4. Program Closing

   Adobe Acrobat Pro DC keeps shutting down. I can open, edit and print one pdf document but if I try to open another, the program shuts down. Very frustrating!

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5. Create a List of extended Links (Hyperlinks)

   Es wäre schön, wenn es die Möglichkeit geben würde, alle Hyperlinks eines PDF Dokuments im Acrobat / Acrobat Pro aufzulisten.

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6. cambio idioma

   quiero cambiar el idioma a español

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7. Need Support Bug Report

   Adobe keeps crashing, we are running Win 2012 R2 server,, 6 users login via TS. All other users do not have this issue?

   Todays Crash::
   Problem signature:
   Problem Event Name: APPCRASH
   Application Name: Acrobat.exe
   Application Version: 19.10.20069.49826
   Application Timestamp: 5c1a8755
   Fault Module Name: VCRUNTIME140.dll
   Fault Module Version: 14.14.26405.0
   Fault Module Timestamp: 5ac5afd6
   Exception Code: c0000005
   Exception Offset: 0000db13
   OS Version: 6.3.9600.2.0.0.16.7
   Locale ID: 1033
   Additional Information 1: 5861
   Additional Information 2: 5861822e1919d7c014bbb064c64908b2
   Additional Information 3: 5f25
   Additional Information 4: 5f2531ae070278f893fa99352dadd49e

   Yesterday's Crash:

   Faulting application name: Acrobat.exe, version: 19.10.20069.49826, time stamp: 0x5c1a8755
   Faulting module name: Acrobat.dll, version: 19.10.20069.49826, time stamp: 0x5c1a8746
   Exception code: 0xc000041d
   Fault offset: 0x000a0d56
   Faulting process id: 0x6bc4
   Faulting application start time: 0x01d4ae8447850eb7
   Faulting application path: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe
   Faulting module path: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.dll
   Report Id: e3d8924b-1a7b-11e9-812f-001e67c09865
   Faulting package full name:
   Faulting package-relative application ID:

   Adobe keeps crashing, we are running Win 2012 R2 server,, 6 users login via TS. All other users do not have this issue?

   Todays Crash::
   Problem signature:
   Problem Event Name: APPCRASH
   Application Name: Acrobat.exe
   Application Version: 19.10.20069.49826
   Application Timestamp: 5c1a8755
   Fault Module Name: VCRUNTIME140.dll
   Fault Module Version: 14.14.26405.0
   Fault Module Timestamp: 5ac5afd6
   Exception Code: c0000005
   Exception Offset: 0000db13
   OS Version: 6.3.9600.2.0.0.16.7
   Locale ID: 1033
   Additional Information 1: 5861
   Additional Information 2: 5861822e1919d7c014bbb064c64908b2
   Additional Information 3: 5f25
   Additional Information 4: 5f2531ae070278f893fa99352dadd49e

   Yesterday's Crash:

   Faulting application name: Acrobat.exe, version: 19.10.20069.49826, time stamp: 0x5c1a8755
   Faulting module name: Acrobat.dll, version: 19.10.20069.49826, time stamp: 0x5c1a8746… more

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8. Select Multiple E-mail Addresses into ONE E-mail

   If a document has multiple contacts listed, and therefore multiple e-mail addresses listed, it would be nice to be able to select more than one address and have it go into the same e-mail. This feature would have to work with common e-mail providers of course. For example, I have Outlook. A PDF has multiple e-mail addresses. I would like to be able to pick and choose who to send an e-mail to, and have it open in one e-mail with my chosen people in the "To." If I click the hyperlink for their address, it opens a new e-mail for each of them. It'd be nice if it could somehow combine them. I hope that makes sense. Thank you.

   If a document has multiple contacts listed, and therefore multiple e-mail addresses listed, it would be nice to be able to select more than one address and have it go into the same e-mail. This feature would have to work with common e-mail providers of course. For example, I have Outlook. A PDF has multiple e-mail addresses. I would like to be able to pick and choose who to send an e-mail to, and have it open in one e-mail with my chosen people in the "To." If I click the hyperlink for their address, it opens a new e-mail… more

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9. Bug: MS Visual C++ Runtime Error when launching Adobe Acrobat DC

   OS: Windows 7 Enterprise ServicePack 1
   Acrobat version: Adobe Acrobat Standard DC 2015 release (Classic) | Version 2015.006.30457
   Issue Description:
   When launching Adobe Acrobat DC, it will pop-up an error right away as the attachment.
   Microsoft Visual C++ Runtime Library
   Runtme Error!
   Program: C:....
   R6030 - CRT not initialized

   Troubleshooting:
   I found the error is caused by Microsoft Visual C++ 2013 Redistributable 12.0.40660.0 x64
   When it's installed, it will overwrite msvcp120.dll & msvcr120.dll under c:\windows\syswow64

   Workaround:
   overwrite msvcp120.dll & msvcr120.dll under c:\windows\syswow64
   with Microsoft Visual C++ 2013 Redistributable 12.00.21005.1 x64

   Please advise if there's any patch or newer version can fix this issue, thanks.

   You can easily recreate the issue by installing Microsoft visual C++ 2013 Redistributable to 12.0.40660.0
   http://download.microsoft.com/download/0/5/6/056dcda9-d667-4e27-8001-8a0c6971d6b1/vcredist_x64.exe

   OS: Windows 7 Enterprise ServicePack 1
   Acrobat version: Adobe Acrobat Standard DC 2015 release (Classic) | Version 2015.006.30457
   Issue Description:
   When launching Adobe Acrobat DC, it will pop-up an error right away as the attachment.
   Microsoft Visual C++ Runtime Library
   Runtme Error!
   Program: C:....
   R6030 - CRT not initialized

   Troubleshooting:
   I found the error is caused by Microsoft Visual C++ 2013 Redistributable 12.0.40660.0 x64
   When it's installed, it will overwrite msvcp120.dll & msvcr120.dll under c:\windows\syswow64

   Workaround:
   overwrite msvcp120.dll & msvcr120.dll under c:\windows\syswow64
   with Microsoft Visual C++ 2013 Redistributable 12.00.21005.1 x64

   Please advise if there's any patch or newer version can… more

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10. Open multiple files from Recent list at the same time

    When opening Adobe Acrobat Standard DC, it shows you a list of Recent Files that you have used; however, you can only open one of these files at a time. Similar to the ability to select multiples files in other programs of holding the Control key to select more than one file or holding the Shift key to select a range of files, it would be useful (and a standard Windows function) to be able to select multiple files and open them all at the same time. If reviewing the files in Windows Explorer, you can open multiple files at the same and and this feature should exist from the Recent Files list in Adobe.

    When opening Adobe Acrobat Standard DC, it shows you a list of Recent Files that you have used; however, you can only open one of these files at a time. Similar to the ability to select multiples files in other programs of holding the Control key to select more than one file or holding the Shift key to select a range of files, it would be useful (and a standard Windows function) to be able to select multiple files and open them all at the same time. If reviewing the files in Windows Explorer, you can open multiple files at… more

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    Resolved  ·  digvijay singh bisht responded

    You can select multiple files also from the recent list, by clicking on the checkbox and also by holding the control key to select more files.

11. Acrobat Pro DC is running phenomenally slowly using the edit and form field features. We pay a huge subscription for what?

    I am trying to add footers to a form which in Acrobat 11 was very efficient. Since being forced into using DC this capability has become ridiculously slow (15 - 20 secs to add 2 characters). I am using a 64bit 8gb RAM laptop. Paying lots, getting little.

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12. Bug with Adobe Send & Track and Adobe Document Cloud for Microsoft Outlook – Acrobat

    Issue when sender has Outlook 2016 Adobe add-in, send an digitally sign email with an attachment. It works fine when receiver has a Windows OS Outlook 2016, but receiver has Mac OS with Outlook 2016 the attached document comes up as "winmail.dat" does not manner what type of document you attach e.g. .docx, .xlsx, .pptx, .pdf

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13. Document Color window is a very important print production tool. It definitely needs a separate resizeable window.

    Hi,

    The "Document Color" function that is somewhat hidden in the "Convert Colors" window is a very important print production tool. It only becomes really visible when you click its arrow. You cannot resize its window. In a document with many images, it becomes very hard to see all of the different image formats and ICC profiles. It definitely needs a resizeable window as a separate Print Production tool.

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14. Start-up issue on Mac

    I have Acrobat Pro DC as part of a Creative Cloud subscription. Running on MacBook Pro under OS X High Sierra 10.13.6.
    For several weeks I've had the issue that when starting the app, usually by opening a PDF, there is a interval of a minute or more when it is unresponsive. The document is slow to appear. The Mac process indicator appears (spinning rainbow disc). The delay is quite aggravating. It only happens on the first document opened in a session.
    If I quit the app and reopen it, the same thing occurs.
    This behavior started recently; and the app never had this stuck period during start-up.
    It is not appear to be dependent on having an internet connection.
    
    I won't speculate on mechanism. Just wish it would get remedied.

    Acrobat Pro DC 2019.10.20098
    Architecture: x86_64
    Build: 19.10.20098.316574
    AGM: 4.30.84
    CoolType: 5.14.5
    JP2K: 1.2.2.42832

    I have Acrobat Pro DC as part of a Creative Cloud subscription. Running on MacBook Pro under OS X High Sierra 10.13.6.
    For several weeks I've had the issue that when starting the app, usually by opening a PDF, there is a interval of a minute or more when it is unresponsive. The document is slow to appear. The Mac process indicator appears (spinning rainbow disc). The delay is quite aggravating. It only happens on the first document opened in a session.
    If I quit the app and reopen it, the same thing occurs.
    This behavior started recently; and the… more

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15. Problem with open any pdf im my pc

    My acrobat Dc, does not open the pdf even being as standard viewer. I already reinstalled, I noticed. only works after reboot pc. How to solve this problem?

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    Need Info  ·  digvijay singh bisht responded

    I am sorry for the inconvenience you are facing.
    Can you share with us the acrobat version and the operating system you are using

16. Acrobat incorrectly adding links to text that contains the word 'news:'

    Hi, I have been making PDFs from InDesign CC 2019 running on Mac OS High Sierra. When opening the PDFs in Acrobat Pro DC, it's creating broken links from text that does not look like a URL and where no links have been specified. I think it's the 'Create Links from URLs' feature in Acrobat preferences trying to be helpful but failing miserably. This seems to affect text that uses a colon : but I can't ask my client not to use colons in their copy just because Acrobat is incorrectly reading it as a URL. My client is asking my why there are broken links, but I don't have the option of removing these links as both InDesign and Acrobat say that there are no links in the document. Please can you give me any suggestions as this isn't working.

    Hi, I have been making PDFs from InDesign CC 2019 running on Mac OS High Sierra. When opening the PDFs in Acrobat Pro DC, it's creating broken links from text that does not look like a URL and where no links have been specified. I think it's the 'Create Links from URLs' feature in Acrobat preferences trying to be helpful but failing miserably. This seems to affect text that uses a colon : but I can't ask my client not to use colons in their copy just because Acrobat is incorrectly reading it as a URL. My client is asking… more

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    Need Info  ·  digvijay singh bisht responded

    I am sorry for the inconvenience you are facing.
    Can you share with us the acrobat version and the operating system you are using
    Also some sample PDFs with which you are facing this issue.

17. PSBs cannot be saved as PDF

    Currently large Photoshop documents that are PSBs cannot be saved as Photoshop PDFs. The unacceptable work-around is to flatten the file and hope that it’s small enough to convert to PSD first.

    If this is not already being worked on (I hope it is), then please add it to your list. It’s an issue for Photoshop users.

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18. Adobe Pro fails to open this PDF, reports bad stream. Other readers open it fine

    1. Open this PDF in Adobe Pro
    2. See "bad stream" error.

    Any other PDF reader (Chrome, Evince, Mac Preview, GhostScript) opens it just fine, but Adobe Pro is unhappy about it.

    Is it a bug in Adobe Pro?

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19. AcroCEF.exe - Application Error

    Every time I open Adobe Acrobat Standard DC, I get the following error: AcroCEF.exe - Application Error. The exception unknown sofftware exception (0xc0000409) occurred in the application at location 0x00b6d101

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20. WTF . . . what happened to the "save as" feature in my Acrobat DC program????

    WTF . . . what happened to the "save as" feature in my Acrobat DC program????

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    Need Info  ·  digvijay singh bisht responded

    Can you please provide a detailed description of your issue faced along with the steps to reproduce the same.

    Please also share the acrobat version and OS you are using.