311 results found
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Hello, I made the document accessible. All items are tagged, including proper reading order, but a screen reader ignores the reading order.
Hello,
I made the document accessible. All items are tagged, including proper reading order, but a screen reader ignores the reading order. Would appreciate help1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved.
Please feel free to contact us in case of any issue.Thanks
Rachit -
List Tag
When creating a List structure, a "Create List..." menu/dialog box would be helpful. You could specify the number of levels and sublevels if need be, and Acrobat would automatically create the proper tag structure for that list. It is very tedious currently to manually create the tag structure with multiple levels.
1 vote -
Replace document colors scrolling bug with multiple tabs
When "Replace Document Colors" is used with multiple tabs (documents) open, the background will "window blind" as you scroll through the document. For example, if the background color has been changed to gray and a new PDF is opened in a tab, that PDF's background will have white, horizontal stripes as you scroll through that persist when scrolling stops. This only happens with the "Enable Scrolling" view option.
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved for you.
Please contact us if you have any concerns.Thanks
Rachit -
Support SVG and SVG's accessibility features
SVG graphics have some helpful accessibility features. Is it possible to incorporate these into the PDF structure? This could be a big improvement in PDF accessibility.
1 voteHi,
Since I haven’t heard from you,I believe the issue is resolved for you,Please contact us if have any concerns.
Thanks
Rachit -
Bug: Reading Order Right-Click Context Menu Loses Items
As the title states, the right-click context menu is not consistent when in the Accessibility Reading Order tool. For example, when right-clicking tables to access the Table Editor and/or Edit Table Summary views, those items are sometimes not available.
With the Table Editor you can still at least access the floating Reading Order window to click open the Table Editor. However, when the Edit Table Summary menu item disappears (they always disappear in pairs), I have to manually save the PDF to refresh its context menu. Sometimes I have to close out completely. It appears random. I can go for…
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved for you.Please feel free to contact us in future.
Thanks
Rachit -
accessibility reading order
When I drag a box around the text Adobe isn't marking it as a reading order item. Sometimes if I drag it a second time it works, but sometimes it doesn't.
2 votesHi,
Since I haven’t heard from you, I believe the issue is resolved for you.Please contact us in you have any other concern.
Thanks
Rachit -
Lenguaje Catalan for accessibility
We cannot mark the PDF document as Catalan when we make accessibility corrections in the document.
1 voteHi,
Since I haven’t heard from you, I thing the issue is resolved for you. Please contact us in future if you have any other concern.Thanks
Rachit -
The accessibility reader tool is incomprehensible
I tried to have adobe acrobat read a pdf for me today. I wanted to rest my eyes and listen to the document instead of reading it. I was unpleasantly surprised to find out that the 'reader' spoke in such an incomprehensible way, to the point that I could not understand 90% of what it was saying. I have to think that the technology to provide something better is out there. The 'reader' didn't follow the cadence of normal speech. It didn't know how to pronounce most of the words. I'd be one happy customer if the reader could be…
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side. You can set the preferences from Edit→ Preferences (Ctrl/Comm + K) → Reading.Kindly contact us for further assistance.
Thanks
Rachit -
Graphics disappearing when auto-tag used.
When using auto-tag, often graphic elements are forced to back or deleted. See attached examples, where the text next to the HHS-CDC logo is messed up after auto-tag.
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.Kindly contact us for further assistance.
Thanks
Rachit -
Reading Order not showing up
- When I open a document the reading order is missing.
- One of my clients has sent me a pdf with the reading order attached and the tags assigned, the document has been tagged, it's all good to go. However, when I open the document on my end, all of the reading orders have been removed. I know the reading order has been set, i checked the original document and it was tagged properly, but when she emails it to me the reading order is not showing up on my end.
- We both have Windows 10 Os, I am on the…
1 voteHi,
Since I haven’t heard from you I believe the issue is resolved for you.Thanks
Rachit -
Text-to-speech functionality does not work with the Apple OS version of Adobe Acrobat Pro, as in previous versions
It has been important in my practice to review reports and multitask. The Apple OS version of Adobe Acrobat is not compatible with the system-wide keystroke of option+s, which activates text-to-speech. This essential function works with MS Office 365 and other third-party apps. Secondly, the rate of speech (even after changing the preferences) is too rapid for use. Clearly, the options of reading the whole page or whole document are limitations. I work with patients who have auditory processing problems, and I can imagine that this function makes some document reading inaccessible. The current configuration is probably an upgrade for…
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved for you.Thanks
Rachit -
Turn Grid on/off with CMD+G instead of CMD+U
I had somehow turned the Grid on. I love keyboard shortcuts, so I tried "CMD+G" and nothing happened. "CMD+R" turns the ruler on/off. So I went through the view nav, and found that the key command for turning the Grid on/off is "CMD+U" .... why is it "U" and not "G"? G would make the most sense because it's a Grid. There's not even the letter "U" in the word Grid.
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side and there are no further issues.
Feel free to contact us anytime.Thanks
Rachit -
Accessibility: Comments not being read by JAWS & NVDA (PowerPoint Speaker Notes)
Adobe Acrobat Pro 2017: I made an accessible PowerPoint presentation with speaker notes. I Saved As PDF and when prompted, I said yes to converting speaker notes to annotations.
My blind 508C Consultant read the PDF with Jaws & NVDA & Adobe's built in screen reader. He was able to successfully navigate the entire document, EXCEPT Comments/Annotations. When the screen reader hit the Annotation Bubble it announced "Text" and nothing else.
I asked him to search for a phrase that existed only in a comment and no where else in the document. He couldn't find it.
As a government entity…
1 voteHi,
I’m closing this issue as it has been resolved on the forum : https://forums.adobe.com/thread/2645090
Feel free to contact us.Thanks
Rachit -
"tagged annotations
Fix "Tagged Annotations - Failed" bug
Hyperlinked content is marked as "Tagged Annotations - Failed" in Accessibility checker even when they are properly inserted (whether manually in Acrobat Pro or in InDesign, etc.
Adobe Support confirmed that InDesign included the hyperlinks properly and confirmed that the issue in Acrobat is indeed a bug.
Mac OS Mojave. 10.14.5
InDesign 14.0.2
Acrobat Pro DCCreated document in InDesign with and without hyperlinks. Exported to PDF.
PDF with hyperlinks produced Tagged Annotations - Failed
PDF without hyperlinks did not show failure UNTIL I added the hyperlinks manually in Acrobat, then they failed as…1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved for you.Thanks
Rachit -
Acrobat DC accessibility standard - update to WCAG 2.1 please
Adobe, PLEASE update Acrobat Pro DC's accessibility standard from WCAG 2.0 to WCAG 2.1. It came out a year ago, June 2018, but Acrobat DC does not yet support it.
Government agencies now require 2.1 to comply with accessibility legislation: https://www.gov.uk/guidance/accessibility-requirements-for-public-sector-websites-and-apps
Our accessible PDFs are mostly for government agencies. If Acrobat does not update soon we can no longer use it and will have to find an alternative. Can anyone suggest any good apps that validate to WCAG 2.1?
2 votesHi,
We have planned for this and will implement in the near future.
Please continue to check out latest updates in Acrobat.Thanks
Rachit -
Accessibility of hyperlinks breaks when adding a page and cannot be fixed
I use Word 365 of a main docment to generate a PDF, and remediate in Acrobat DC. I have to add in pages in the fron an back of the document that comprises the front and back covers (also from Word). (The cover PDFs also pass accessibility check).
However, when I drag one page into the Main document PDF and run the accessiblity checker, all the hyperlinks that tested OK in the main document now generate a 'tagged annotations' error.
Normally, remediating such errors is easy: you show in the content panel, find the unmarked links/annotations and tag them appropriately.
…
2 votesHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.Kindly contact us for further assistance.
Thanks
Rachit -
Accessibility Table Tags, Table Summary, H1-3 are not being read by screen readers NVDA and JAWS
We received this document from a vendor and it wasn't tagged for accessibility. I went through page by page, adding figure alternative text, table summaries, and tagged H1 through H3 headings. Then using Adobe's book mark tool I auto-generated the bookmarks based on the H1-3 heading tags.
I sent this document to our 508C consultant who is blind. He used NVDA and JAWS to read the document. He found all of the alt text for figures but could not see the H1-3 tags nor could he see any of the tables or table summaries.
I double checked the document using…
4 votesHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.Kindly contact us for further assistance.
Thanks
Rachit -
BUG: Autotag Error puts hyperlinks on all numbers
When Autotag is run in Acrobat Pro, it puts hyperlinks on all numbers, such as numerical data in tables, page numbers, and random numbers within the body text.
See the post in the open forums at https://forums.adobe.com/thread/2628248
2 votesHi,
Your concern has been shared with higher management. We do not have any plans to fix this now but we have kept it in our bucket and will address this in a future release.Thanks
Rachit -
In document translation
Translation of words/phrases inside the PDF:
Function:
1) Mark a word
2) Click right
3) Select "Translate" from list
4) Bubble with suggested translation for the marked word shows up
5) Click anywhere on the document (other than the bubble) to close translation suggestion1 voteHi,
We have taken up your request to the higher management and we don’t have plan to implement it now. Though we have kept it in our radar, and will implement in the near future.Thanks
Rachit, -
Dark Mode for Adobe Acrobat Pro on MacOS Mojave
Dark Mode. Just flip the white to black and vica versa. Put the option in View-->Dark Mode
3 votesHi,
I understand your concern and we are working to make a better experience for our customer. I believe that this resolved your issue.Feel free to contact us is there is any issue.
Thanks
Rachit
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