599 results found
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Make Adobe Acrobat 100% ADA compliant so Blind users can actually use it
Currently, Adobe Acrobat Pro DC is not 100% ADA compliant. Specifically, one cannot create or edit PDFs if one uses a screen reader to navigate around their computer screen (i.e. is blind/visually impaired). I currently use JAWS 2018, Windows 10, and have Acrobat Pro DC. I've attempted to create and edit from combining PDFs, using copies, etc. I've even tried using some of your tutorial items to test with and have had the same results (ex. Bodea's Brochure -- the brochure your website tutorial has specifically for practicing editing).
6 votesHello,
Could you please brief me on the workflows where you are facing the issue.Regards
Rachit -
(Bug) Resizing windows stutters
Resizing a window by dragging the lower right corner is very laggy. Often, the mouse pointer is halfway across the width of the window before the window starts to resize. It then jumps repeatedly to catch up with the mouse as you resize the window.
On a late 2016 MacBook Pro, Mojave, 16 GB ram,
Acrobat DC Pro version 2019.008.200746 votesHi,
Thanks for reaching out to us for your concerns.
I would request you to kindly update to the latest available version of Adobe Acrobat DC using “Check for updates”
Also please send a screen recording video of the issue that you are facing to us at ajain@adobe.com
Thanks
Ayush Jain -
Please bring back the zoom buttons on Acrobat Pro DC.
Please bring back the zoom buttons on Acrobat Pro DC.
6 votes -
Tried to delete a page from Organize Pages and Error message comes back saying "An Incorrect Structure was found in the PDF file"
Tried to delete a page from Organize Pages and Error message comes back saying "An Incorrect Structure was found in the PDF file"
6 votesHi,
Apologies for the inconvenience caused. Could you try the following and see if it resolves the issue:
1. Right click on the left hand pane.
2. Select Tags.
3. Select the first item in the list labelled ‘Tags’.
4. Press Delete.
5. Now try and delete the pages.Also, could you send the PDF for us to analyze?
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Highlighting doesn't print
In previous versions, I could highlight text and the highlighting would print when the document was printed. Now it does not.
6 votes -
Clean recent files list
I often receive PDFs but after opening them, decide not to keep them and delete them. Nevertheless, the file name still appears on the Recent File List when I say I want to open a file for editing. This makes it harder to find still existing files that I want to edit. At the minimum, be able to click on a file name on the Recent File List to highlight it and then delete that name (via Delete key or pulldown option). Even better would be to also add a option that I can click on that highlights files on…
6 votesNow you can delete any selected file from Recent list with the latest releases of Acrobat DC.
Let us know if your issue gets resolved with latest releases. -
How to CHANGE a permissions password that I never set in the 1st place
I cannot edit PDF's because I need to enter a permission password to do so. However I never set one in the first place, only the one to sign in to my Adobe account.
6 votesHello,
If you have created this file?
If not, it must be the creator who had set the password for making it non-editable.Regards,
Gaurav -
Have a download button which facilitated a download to the customer's computer instead of just getting the page address
Have a download button which facilitates a download to the customer's computer instead of just getting the page address downloaded
6 votesCould you be more specific? Where do you expect a download button? Also, what do you mean by ‘page address downloaded’?
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Why did you change the tool section, I have to make 3 tomes as many steps now to find all the tools I use to have right on the toolbar?
Allow us to put the tools back on the tool bar without having to click on tools we don't need
6 votesHello Wayne
You can just add the more frequently tools to the Quick Tools on top. Alternately you can just search for the tool you need in the Search box in Right Hand Panel.
Please let us know if this helps.
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Bug: Save as not working: "The File may be read-only, or another user may have it open.
Unable to "save-as," export, or e-sign a PDF document.
Error message when trying to export as another PDF file type, or as another PDF with normal "save as":
"The File may be read-only, or another user may have it open. Please save the document with a different name or in a different folder."
I am using Acrobat 9 Pro on a Mac OS Sierra 10.12.6.
6 votes -
DC PRO constantly crashes
DC Pro is totally unreliable, whether creating a pdf, trying to access a pdf or saving the program displays "DC Pro not responding. Happens very frequently making the program useless. Have worked with support 3 times no resolve. Occurs on both my WIN10 and WIN7 computers, never had a problem with ver 7 through 10. Pay lots for DC team but will have to look for another vendor.
6 votes -
make duplicate digital signature fields
Whenever a digital signature field is added, we do not get the option to duplicate it. This would be very helpful in cases where same person has to sign on multiple pages in a document.
At present, it is giving the option to duplicate across pages, however, it is not working nor it is giving any error message.
Please include this feature in Acrobat, or grey out the duplicate across pages option.6 votesHi Ashutosh,
Thanks for your feedback. Yes, this looks like a bug. Can you please let us know which Acrobat version you are on?
Thanks,
-Amboo -
Search doesn't highlight text, navigation arrows moved away from search box
In Windows version 2023.006, searching a PDF for text doesn't highlight the selected text. The navigation arrows for moving between searched text instances have moved to the lower right side of the window, away from the search box. That's not intuitive at all, and requires moving the mouse or touching a different area away from the user's focus.
5 votes -
notify user if file is already in use
Prompt or notify user if a PDF file is already open. Currently the file just opens and locks both users from being able to save the file.
5 votes -
Improved MacOS "spoken content" functionality in Acrobat for Mac
The text reader in MacOS is not a typical screen reader, but it does provide easy, fast access to spoken content from on-screen text. Unfortunately, it does not work with Adobe Acrobat. Ideally, it would speak selected text with a keyboard shortcut, but only reads the document name in Adobe Acrobat. The Acrobat screen reader is difficult to use, does not read selected text, and often fails due to pdf accessibility issues.
5 votesHi,
I understand the issue faced by you. Read Out Loud is not a screen reader provided by Acrobat but a feature to read the pdf.
You can user VoiceOver on MacOS which is a Screen Reader supported by Apple. You can easily find the shortcuts at https://www.apple.com/voiceover/info/guide/_1131.htmlI hope this would help you in resolving the issue.
Thanks
Rachit -
Immersive Reader vs. Acrobat Read Out Loud Audio
Microsoft Word 365 has an immersive reader where the text is read out loud while panning and highlighting the text being read with options such as WPM adjustment. Trying to use the Read Out Loud function in Adobe Acrobat Reader is painful. It is hard to find, the synthetic voice is unpleasant and disruptive, and overall the accessibility for this feature seems to be the bare minimum. PDF's are the format of choice for scientific papers, which are rather dry reading material. An option to listen, following along while reading would greatly increase the efficacy of this program. I've personally…
5 votesHi,
I understand the issue faced by you here. I can help you with some of the functionalities fo ROL.
1. Finding ROL : It can be found in View Menu → ROL → Activate ROL – > Read the document. Alternatively, you can use keyboard shortcut also i.e. Ctrl+Shift+Y(activate) then, Ctrl+Shift+V/B (read the document)2. Secondly to change the voice you can install the voices from the system language setting and they will appear in Adobe Preferences → Reading → Under ROL setting. You can change it as per your convenience. You can also change Speed, Pitch go the ROL as well.
Having said that, we understand that the ROL is not a screen reader but a support given by the Adobe for reading the pdfs. We’re continuously working on this to make it better for our users.
I hope I have resolved the issues faced by you.
…
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Adobe Acrobat Portfolio and Attachment Features Need Keyboard Accessibility Enabled to read documents and access the Open Document Link
Within Adobe Acrobat there are options to Create a Portfolio of documents or to use the Attachment feature to create a group of documents. While keyboard shortcuts allow you to browse some of the menus, get to the document list, and select a document from the list. However, there is not a keyboard short cut to read the document in the view or to access the Open Document link. It seems to be only available through mouse selection.
This places users of these features at risk because the end user can't access the document to read it using only keyboard…
5 votesHi,
As I can see, the issue is related to keyboard keys, Please follow the below controls to access the Open Document link.
Use tab to click on Attachment in Left Hand Pane. Press tab multiple times to bring the focus on the Option menu. Click Enter and Use arrow keys to navigate inside Options menu items. This resolves your access to Open Document Link.Secondly, Use Ctrl+Shift+Y and then Ctrl+Shift+V/B to read the document using Read out loud feature. You can alternatively see it in View Menu → Read Out Loud → Click Activate ROL → Click Read this page/ end of the document.
Please confirm if this resolves your issue.
Thanks
Rachit -
FILL AND SIGN FREEZING
Fill and sign has recently started freezing the whole application. Gets worse when adding text in the fill and sign tool.
5 votesHi,
Can you please provide the following details :
1. Does the app freezes when you try Fill and Sign with all PDF files or specific PDF files. If possible can you please share a sample PDF.
2. Did you try using Comments/Edit after opening the PDF?
3. Once the application freezes, open task manager and go to Acrobat.exe process, right click and create a process dump. Kindly share that with us.Regards,
Sandeep -
Adobe PDF Print needs a PDF/UA option
We need to be able to save WCAG compliant, semantic HTML files (e.g. from Firefox) as PDF/UA, but Adobe PDF does not offer this option. Saving as PDF/A does not produce a tagged (UA) file.
Adobe's pdf print gadget should use the browser accessibility tree, and tag the PDF accordingly.
PDF/UA has been an ISO standard since 2012. WCAG 2.1 was finalized in 2019, and WCAG 2.x compliance is now mandatory for public sector procurements in North America, the EU and various other jurisdictions.
What on earth is going on with your accessibility roadmap, Adobe? Apart from Acrobat on Windows,…
5 votesHi
Can you share the steps by which do you want to create a PDF/UA file?
Acrobat already has an option to fix tagging issues in the PDF to make it PDF/UA compliant using Tools > Preflight.Thanks
Tanvi -
Unable to sign out, unable to find sign out for Acrobat DC
There is no sign out of acrobat DC on the menu bar or in the drop down items.
Please add one.
5 votesHi,
Thanks for reaching out to us for your concerns.
You can find the sign-Out button on the right most end of the Tab Bar in Acrobat by clicking on the Image icon for your account.
Alternatively, you can find the sign out button under Help → Sign out.Let me know if that still doesnt solve your concerns ?
-Ayush
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