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Acrobat for Windows and Mac

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274 results found

  1. I have an adobe acrobat DC, and I've tried several times to fill in a form on the app. However on the Fill & Sign tool, the Add Text function isn't turning up. How can I fix this?

    6 votes

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  2. The older version seemed faster when I used fill & sign. Also, when I place the cursor in the field you want to fill, I used to be able to use my up and down arrows to adjust it to the field better. It seems slow and sluggish now.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Admin →
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    Hi,

    We have made some fixes around this area. Can you please update to the latest version : Go to Help > Check for updates.

    Do let us know if you still observe the crash after updating to the latest version (2019.010.20069).

    Regards,
    Sandeep Grover

  3. fill and sign entries (text inputs into forms) are initially editable but then lose editability for unknown reasons. When filling in a large form I need to be able to go back and change entries. Why do my entries stop being editable??

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Entries in Fill and Sign will stop being editable once you apply a signature/initial to document and then save it.

    Regards,
    Sandeep

  4. I don't understand what I'm doing to make this happen, but when I am typing using fill and sign the page starts zooming out when I type certain keys. It didn't do this before the last update. I've noticed it happens when I type 1 or 2. Is there some shortcut I'm calling without noticing? How can I make this stop?

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    We have made some fixes around this area. Can you please update to the latest version : Go to Help > Check for updates.

    Do let us know if you still observe the crash after updating to the latest version (2019.010.20069).

    Regards,
    Sandeep Grover

  5. 1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    There is an option to increase the line spacing when you convert the text to a comb field. Follow the below steps :

    1. Place a text field.
    2.Convert it to a comb field by using the 4th option in the quick tools section (next to delete icon)
    3. Increase the line spacing by using the re-sizer on the right hand side of the comb field.

    Let us know if this works for you !!!

  6. I like that I can now scroll through the entire document and not just one page at a time but I can't scroll with my touchscreen because it always thinks I'm trying to "fill". It would help a lot if I could also scroll using touchscreen in my business.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for reaching out to us.

    We are investigating the issue at our end and will let you know in case of any updates.

    Regards,
    Sandeep Grover

  7. 1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  8. Acrobat Pro XI allowed signing fillable forms. Now when i try to sign one after others have signed in their blocks, it won't let me.

    Please fix this. It is a major hamper to my work.

    2 votes

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    Resolved  ·  11 comments  ·  Fill & Sign  ·  Admin →
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  9. I am having an issue with the "Fill in and Sign" feature. When I open up a PDF that doesn't have fillable fields but I'm just trying to add text to the page, as soon as I hit the letter "A" key, I get an error message that says, "Currently there are no form fields in this PDF. DO you want Adobe Acrobat to detect form fields for you?" This only happens when I have the Single Key Shortcut Accelerators enabled in preferences. When I don't, I can type the text without an issue but when they're enabled it triggers…

    3 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Thanks for providing your feedback. We will let our engineering team know about this issue and will inform you in case of any updates.

    Regards,
    Sandeep

  10. how about being able to sign documents without connecting to a cloud service or being completely disconnected from the internet.. heck I can't sign it when i am fully connected..

    2 votes

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    8 comments  ·  Fill & Sign  ·  Admin →
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    Marking the issue as resolved due to no further communication from the user. Please do let us know in case you face any issues in the future.

    Regards,
    Sandeep

  11. after al long work with the fill&sign tool, didn't succeed to save the changes. I've received the message: "the operation failed because Adobe Acrobat encountered an unknown error"
    can't save any changes

    4 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  12. I had a 42 page document that I needed to send out for initials & signatures. I carefully [for 30 minutes] prepared the document for sender + 2 signers, sent to be "prepared" and then clicked sign. It came back with me being the only signer in every place I had prepared. This despite checking and double checking the emails addresses were correct for signers 1 & 2. So I tried going in and editing the fields, which still did not resolve the problem. So I deleted the document and redid it...with the same result. I called support and spoke…

    6 votes

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    Under review  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  13. I have to fill out form repeatedly with different information each week for something for class. I edited it a bit the first time and then set it up to use as a "template" for myself in the future. However, I am trying to delete a portion in "Fill & Sign" where I circled things (I had to do a bunch of ratings on a scale of 1-5) and change them for the new week and it will not let me delete or adjust the old circles I made. I can't figure out how to do this or find any…

    2 votes

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  14. Using 'Send for Signature' with added signature block. Date does not appear when uploading an image. Unlike type and draw which has the date automatically added under the signature. See tickets #0188780191 and #0188780008 on 3/21/17.

    4 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
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  15. 1 vote

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    1 comment  ·  Fill & Sign  ·  Admin →
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  16. The ability to add a date to my signature with Fill & Sign is a serious limitation (the document has active fields.) Blocking the "fill" may be "as designed", but the design is flawed because it prevents important functionality.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    This is an As Designed feature. we have shared your feedback and will let you know in case we plan something for the future.

    Regards,
    Sandeep

  17. Until recently, I was able to click "fill & sign" and the document would immediately adjust to the proper screen. I was able to apply my saved signature, fill in appropriate forms and send with ease. Now, when I click "fill and sign" it takes me immediately to the attached screen. There is no (obvious) way to sign my document. I have had to open up my docs in "fill and sign" on my phone and send that way (which still works but is very inconvenient).

    Help!

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  18. I have been working with Acrobat for as long as it has existed, and this version is a nightmare. I have spent hours trying to sign a contract while my customer waits for a response. The sign icon at the top is greyed out. I am unable to edit, add text fields, add signature image. I may have to resort to printing the entire contract and rescanning it as I also cannot insert a page into this locked document. We do not need more features, we just need the ones we have to work.

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  19. Too many steps to complete a form, whereas before it was quicker

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  20. When I try to "sign" a document, I sometimes get that little circle that just goes round and round. I had no problem with the old version.

    1 vote

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    Resolved  ·  0 comments  ·  Fill & Sign  ·  Admin →
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